Mogo Direct Reviews

Name: Mogo Direct
Address: 9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire, Hemel Hempstead
Rating: 4.63

4.6 Rating 682 Reviews

91 %

of reviewers recommend Mogo Direct

4.6

Based on 682 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire
Hemel Hempstead
HP2 7EP

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Mogo Direct 5 star review on 16th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service easy to order polite phone call to confirm delivery. Can't fault you keep up the good work. Table ordered was good quality and delivered with no damage.”

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Posted 7 years ago

“Mogo staff very helpful but delivery was a nightmare. We were given two separate delivery dates and it was only after chasing did the delivery arrive and that was on the day after the scheduled delivery date. I am so thankful that I had not waited in specially for the deliveries as that would have meant two wasted days...Karolina was wonderful however and was a pleasure to deal with.”

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Posted 7 years ago

“Very efficient easy service . Tables arrived on time as agreed .”

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Posted 7 years ago

“The table I purchased was exactly what I wanted. It is very well made and folds away securely. What impressed me was that I received a phone call to inform me when I would like it delivered.”

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Posted 7 years ago

“Good products, reasonable price but would like more certainty when it came to delivery. Handled claim for missing item as well as possible”

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Posted 7 years ago

“The chairs that we received are ideal for our requirements and of the quality which we expected. Thanks. However the wrong trolley was sent and we look forward to receiving the correct as promised on Monday16th Oct”

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Posted 7 years ago

“Excellent service, items delivered next day. Postage expensive if you only need one or two items and if not trade, but impressed with the service and both items ordered. (6ft foldaway table and stretch cover). So was worth paying the £15 postage.”

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Posted 7 years ago

“Very quick reliable service”

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Posted 7 years ago

“The only company that had what I needed. As my business expands again (I have returned to the UK after 8 years abroad), I will be ordering more. Just as described. I even got helpful advice on how to handle them.”

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Posted 7 years ago

“Very efficient and impressed with the fast delivery, even though I live in the Highlands of Scotland.”

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Posted 7 years ago

“Swift delivery and table perfect for my needs. As a dressmaker and quitler, I need different heights for cutting out. My existing table. None hight adjustable, was causing me severe back pain. This table solves that with the perfect hight for both needs.”

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Posted 7 years ago

“From my 1st enquiry to delivery,excellant and very helpful service.Would recommend without hesitation.”

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Posted 7 years ago

“Mogo delivered at the time they said they would and the tables were packaged to maximum advantage of space-saving and safety. The quality of the tables exceeded what I thought they were going to be which was a pleasant surprise. Overall everyone is well pleased with them.”

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Posted 7 years ago

“Contacted me re: next day delivery being convenient, but let down by the courier, who had the gall to say he had left a card as no one available at 8.20pm. when the house lights were on, 3 cars sitting in the driveway. and a house full of people. Customer services very helpful in following up the reason why. They were badly let down by the courier.”

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Posted 7 years ago

“For prompt delivery of foldable seating exactly to order.”

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Posted 7 years ago

“Delivered on time and exactly to order.”

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Posted 7 years ago

“Over the phone/internet sale went smoothly but delivery was a nightmare. Order was placed for some round tables (in stock) Tuesday morning for a next day delivery and email confirmation was received. We had a big wedding all day Saturday and needed to get the room prepared early as per bride and grooms request. Nothing arrived Wednesday so I phoned Thursday morning to be told there was an issue and it would be later that day, still nothing. Phoned Friday morning to be told it would be with us by 2pm. 2pm came and passed still no delivery, getting quite worried now as the bride and groom were pressing to see the finished room and we still had no top tables. I phoned Mogo who were very helpful but had been told by the courier that the delivery would not get delivered today as the delivery driver had a doctors appointment and had to finish early!!!! At this point I got the number of the courier (logistics company (M+H Logistics) from your helpful member of staff and spoke to M + H Logistics ltd Dundee directly. They confirmed the delivery (now 3 days overdue) would not be delivered until tomorrow at the earliest but the delivery was in their yard and I could collect. On arrival at their yard (40 mins away) I was told the package was not actually there but still on the back of a truck in a Garage/Workshop on the other side of Dundee (15 mins away from Depot). I managed to collect the tables from the back of the truck whist it was in the workshop and then head back to the venue. A massive inconvenience due to the fact I had a lot of work to do for the wedding which was delayed due to this. Your staff were as helpful as they could have been (no complaints) but I have lost faith in ordering from you as the delivery was such a nightmare. Shame!”

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Posted 7 years ago

“Prompt and efficient service. We were well satisfied”

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Posted 7 years ago

“Very good product.”

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Posted 7 years ago

“Very good quality product with fast delivery”

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Posted 7 years ago

Mogo Direct is rated 4.6 based on 682 reviews