Mogo Direct Reviews

Name: Mogo Direct
Address: 9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire, Hemel Hempstead
Rating: 4.63

4.6 Rating 682 Reviews

91 %

of reviewers recommend Mogo Direct

4.6

Based on 682 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire
Hemel Hempstead
HP2 7EP

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Mogo Direct 5 star review on 16th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“By telephoning in advance of delivery then providing goods well wrapped with a very helpful and courteous delivery service. Very impressed by friendly and patient telephone help and advice service”

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Posted 7 years ago

“Fast, efficient service.”

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Posted 7 years ago

“Apart from delivery not being on the day scheduled by you, the service was excellent and the chairs look great!”

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Posted 7 years ago

“The furniture is first class and Mogo Direct provide a matching first class service. They are prompt, efficient and professional. We couldn't have asked for better.”

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Posted 7 years ago

“My initial contact was a little odd, I asked the lady if I could place the order directly and pay by debit or credit card ( I had all the details / order number of the product I required) and she told me that there would have to be some kind of invoicing system which would be sent to my computer. When the order/ invoice was down loaded I spotted that it said I could pay by debit or credit card. So I phoned, placed the order directly and paid - the table arrived 36 hours later and I am delighted with it, it was exactly what I wanted. My only "beef" is that I could have had it days earlier if the operator had appreciated the many ways an order can be processed and had taken the order, money etc when I first phoned. Perhaps a reminder to staff about these options would not go amiss.”

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Posted 7 years ago

“Tables are excellent - though trolley is too wide for doors.”

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Posted 7 years ago

“Speedy and efficient service.”

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Posted 7 years ago

“Mogo's service was excellent. Delivery was being filled within an hour or so of being placed and when there was a small technical hitch that meant we accidentally ordered 6 instead of 5 there was a number and I spoke to someone who solved the problem immediately, refunding us the difference without quibble. They arrived quickly too. Very impressed.”

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Posted 7 years ago

“Excellent service from placing order to receiving delivery.”

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Posted 7 years ago

“good customer service”

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Posted 7 years ago

“I needed the fold-up chairs quickly for a party. I ordered them one day and they were delivered two days later. Amazing. Service like this can't be faulted. Well done.”

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Posted 7 years ago

“Good product delivered in timely manner”

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Posted 7 years ago

“Delay in the purchase because table had increased in price dramatically meanin we had to go back to the committee for additional money. Tables stillgood quality and good service. Delivered quickly and on time.”

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Posted 7 years ago

“Mogo were very helpful in arranging everything, particularly delivery”

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Posted 7 years ago

“We were pleased with the prompt responses to our questions pre-purchase. They also picked up on a mistake we made in ordering a chair trolley which would not take all our chairs, before delivery, saving us cost and time. Very good service.”

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Posted 7 years ago

“The order was processed very speedily. The goods arrived within two days and the packaging was robust and substantial. Will definitely recommend you to other customers. Well done Mogo.”

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Posted 7 years ago

“Very helpful phone contact - efficient, explained things well, good deal!”

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Posted 7 years ago

“Phone ordering service was great, however delivery driver very unhelpful, despite a request to ring half an hour before delivery this did not happen & delivery was left on roadside as he was not prepared to wait for the gates and building to be opened.”

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Posted 7 years ago

“Nothing to complaint about except that I requested an VAT invoice and was told it would be emailed when the goods were depsatched............10 days ago......still waiting!”

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Posted 7 years ago

Hi Nick, Thanks for your feedback. Your invoice has been emailed to you this morning. If you need anything else, please let us know.

Posted 7 years ago

“I'm a dressmaker and the table I bought is very stable and just the right height for drafting patterns and cutting out. No more backache from leaning over the dining table.”

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Posted 7 years ago

Mogo Direct is rated 4.6 based on 682 reviews