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Mogo Direct Reviews

4.6 Rating 697 Reviews
91 %
of reviewers recommend Mogo Direct
4.6
Based on 697 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire
Hemel Hempstead
HP2 7EP

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Mogo Direct 5 star review on 16th February 2023
Anonymous
Mogo Direct 5 star review on 6th November 2022
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Mogo Direct 5 star review on 27th October 2021
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Mogo Direct 5 star review on 10th January 2021
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Mogo Direct 5 star review on 1st June 2020
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Mogo Direct 5 star review on 14th May 2020
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Mogo Direct 4 star review on 5th March 2019
Mr Dickinson
3
Anonymous
Anonymous  // 01/01/2019
Having purchased 4 folding chair trolleys and paying the £20 delivery charge the invoice notified of next day delivery as did the sales person who was spoken to. The item did not arrive until Monday even though assurances were made of delivery on the Friday. Paying a delivery fee is never an issue but reliable delivery is expected when it is paid for.
Helpful Report
Posted 8 years ago
Thank you for your feedback. We're sorry to hear that you didn't receive your order as expected. We looked into this for you with our carrier and found that your order was delayed at the hub where they sort the parcels. Your order was put on the van for delivery on Friday but we've been advised that the driver was unable to reach you due to roadworks in your area (possibly hard to believe we know but the driver took photos to substantiate this!). As a result, your order could not be delivered until Monday. We're sorry for any inconvenience caused and as a gesture of goodwill would like to offer you free delivery on your next order. Please use the code "FREEDEL" at the checkout the next time you order online.
Posted 8 years ago
Very friendly and very professional service. Very pleased with the order and the whole process. Would highly recommend to all.
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Posted 8 years ago
We haven't used the chairs yet but up to now we have had very efficient service through out and are very pleased with the service that has been given.
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Posted 8 years ago
All went smoothly - payment and arrangement of delivery etc. We were expecting a call 20 mins before the delivery as the site was not manned that day. In the event we didn't get a call, because of a problem with the driver's phone, but fortunately there someone on site who was able to give me a ring to go and take delivery. The straps for the chair trolleys were not delivered for some reason, but when we rang to enquire, they were sent the next working day.
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Posted 8 years ago
No problems with delivery which is the usual issue at our home address. Delivery was on the day promised which was great and unusual. No issues with the product, would use and recommend you again.
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Posted 8 years ago
Hi, we took delivery of the consignment this morning & will be unpacking the boxe s in the next few days. We did sign the delivery as 'unexamined' as some of the boxes were a were broken or damaged. We will of course notify you of any damage as soon as the items are unpacked. Yours, Nick
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Posted 8 years ago
Excellent service!
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Posted 8 years ago
Excellent serviced very easy to deal with. Quote provided quickly and amended and clarified as necessary. Prompt delivery
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Posted 8 years ago
Great speedy delivery and easy transaction. Small problem with table being damaged in transit was dealt with by staff swiftly and efficiantly
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Posted 8 years ago
We received our order quickly. We were kept aware of where our order was at all times. The tables are of a good quality. Would use this company again.
Helpful Report
Posted 8 years ago
Order placed with ease, goods delivered quickly, however still waiting for an invoice. Was told I would get it on Tuesday 13th at the latest, but still not recieved today 16=06=16.
Helpful Report
Posted 8 years ago
Thank you for your review. We're pleased to read that you were happy with our service. Your invoice was emailed on 7th June, however I have resent this to you this morning. Please let us know if you do not receive it and we can put a copy in the post for you.
Posted 8 years ago
Bought this table as an extra after seeing a friends. From placing the order to receiving the table , no complaints. Good service and delivery. Would recommend to family and friends. Good prices too.
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Posted 8 years ago
The table arrived safely.
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Posted 8 years ago
Over all service very good. Initial contact with receptionist could improve.
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Posted 8 years ago
I booked a delivery of tables for Friday13th June. At1200, I received a call to say that the driver could not make it and that delivery would now be on Monday. Having wasted half a day waiting, I had to reinforce that the next delivery date that I wanted was Friday 20th May. Disappointed with the late notification of delivery. Having already got one of the tables, the product is fine.
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Posted 8 years ago
Excellent service, tables delivered when they said they would well packed and are an excellent item as described.
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Posted 8 years ago
Excellent service from Mogo Direct. I ordered 3 folding tables. They are just what I wanted and arrived very quickly. Thank you Mogo!
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Posted 8 years ago
My original concern regarding the level of the table top, all was found to be well. Your understanding of my (unnecessary) concern was very much appreciated. Regards, Roger Mathews
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Posted 8 years ago
Excellent service. Called me back within 2o minutes with prices and was received 2 days later
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Posted 8 years ago
very good delivery time, sturdy and well designed product! AND_ VERY courteous and helpful customer care over the phone!
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Posted 8 years ago
Mogo Direct is rated 4.6 based on 697 reviews