Mogo Direct Reviews

Name: Mogo Direct
Address: 9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire, Hemel Hempstead
Rating: 4.63

4.6 Rating 697 Reviews

91 %

of reviewers recommend Mogo Direct

4.6

Based on 697 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire
Hemel Hempstead
HP2 7EP

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Mogo Direct 5 star review on 16th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“5star service from start to finish, wouldn’t hesitate to use again”

Helpful Report

Posted 3 months ago

“From start to finish the order was dealt with efficiently, delivery date confirmed and delivery made without any issues. Thankyou MogoDirect for your great service.”

Helpful Report

Posted 3 months ago

Good Morning, We're really happy to hear you thought our service hit the spot and we trust the Parish Hall is making great use of your new Gopak Contour25 Folding Tables! Thanks you for getting in touch. We really appreciate it. From, The Team @ Mogo

Posted 3 months ago

“Excellent customer service. All queries dealt with promptly. The courier was also helpful and we would have no hesitation about purchasing from them again”

Helpful Report

Posted 4 months ago

Hello, What a great way to end our week! We're delighted you've been happy with our service and hope you're enjoying your Comfort Deluxe Folding Chairs. Wishing you a lovely weekend ahead. Warm regards, The Team @ Mogo

Posted 4 months ago

“Brilliant chairs, bought four, and mix in well with my old bent wood chairs. Lovely colour just the job many thanks”

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Posted 4 months ago

Hello, Thanks so much for the review! The Crossback Chairs really are lovely, and we're so pleased they're settling in well with your other chairs. Do get in touch if you need any more :) Warm regards, The Team @ Mogo

Posted 4 months ago

“Potentially dangerous and flawed design - Aura Contemporary High Back Bonded Leather Executive Office Chair. A couple of months after I'd bought this chair, I leaned back slightly (not excessively) and something obviously broke which allowed the whole top part of the chair to drop/flip backwards straight to the ground (it folded/split in the middle). My head hit the floor and my legs were trapped under my desk. It took me a few minutes to work out how I could force my way out and release my legs. Worse still the desk had been pushed in the air and over me and my iMac computer had jumped up and dropped down behind against the wall. Incredibly, the Mac was still running and appeared to be OK. Unfortunately, several weeks later I realised there was a severe crack across the corner of the screen and a small chunk of glass had dropped out. On inspection, a bar inside the chair appeared to have sheared off which makes me think the design is completely flawed and potentially dangerous. I got a refund for the chair, however, my computer is still damaged and has now developed a periodic unexpected shutdown.”

Helpful Report

Posted 4 months ago

“Great dining chairs, so pleased and such a fantastic price.”

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Posted 5 months ago

Good morning, Thank you for such a great review. We're glad you appreciate our well priced products :) We trust you're sitting in comfort and style on your new Crossback Chairs. Warm regards, The Team @ Mogo

Posted 5 months ago

“Order placed & my chair came the next day, great service, called very quickly regarding delivery,great chair, great service & great value. Nothing to fault. Would definitely recommend & use again. Thankyou to all.”

Helpful Report

Posted 5 months ago

Good morning, Thanks so much for all those stars! We're really delighted to learn you were happy with our levels of service and delivery, and that your Crossback Chair is ticking all the boxes! Enjoy and thank you! Warm regards, The Team @ Mogo

Posted 5 months ago

“I was very impressed with Mogo Direct,I had never used them before. I ordered 2 oak bistro chairs which arrived very quickly, the chairs are beautiful and of great quality for the price. I will definitely recommend and I intend to buy another 2 chairs soon. Thank you 🙏”

Helpful Report

Posted 6 months ago

Good Morning, We are so pleased you're loving your Crossback Chairs - they really are a lovely chair! Thanks for taking the time to leave a review. We really appreciate it. From The Team @ Mogo Direct.

Posted 6 months ago

“Extremely helpful and good quality tables.”

Helpful Report

Posted 7 months ago

Thank you so much for your outstanding 5-star rating of Mogo Direct! We truly appreciate your support and are thrilled to hear that you found our products and service to be extremely helpful and of good quality. At Mogo Direct, we strive to provide our customers with the best possible experience, ensuring they receive top-notch products that meet their expectations. Your kind words and positive feedback are a great motivation for our team to continue delivering exceptional service. Should you require any further assistance or have any questions, please feel free to reach out. We would be more than happy to assist you. Thank you once again for choosing Mogo Direct. We look forward to serving you in the future!

Posted 7 months ago

“It was all scratches on it reported it on day of dilvery and still not heard anything”

Helpful Report

Posted 7 months ago

Hi Leanne, thank you for your review. We're sorry to hear that the item you ordered has arrived scratched. I can confirm that the photos of the scratches was received on Friday and we will be responding to you today (Monday) to discuss the options available to resolve this. Many thanks again from the Team @ Mogo Direct

Posted 7 months ago

“Superb service and high quality product for a fair price.”

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Posted 7 months ago

Hi, Thanks so much for the stars! We're so happy to hear that our service, quality and price were just the ticket. We hope your Zown Height Adjustable Folding Table is coming in useful there. Thanks for getting in touch. The Team @ Mogo

Posted 7 months ago

“The tables and chairs we ordered were delivered as expected. Sadly the Trolley that was ordered at the same was delivered several months later.”

Helpful Report

Posted 8 months ago

Good morning, Thank you for taking the time to leave a review. We're so sorry you had to wait longer than expected for the arrival of your table trolley. This was due to manufacturing delays which were beyond our control but we know how frustrating this must have been for you. We trust you and the parish are now making great use of the Crown Banqueting Chairs and Basic Folding Tables and please do let us know if we can be of any further assistance. Warm regards, The Team @ Mogo

Posted 8 months ago

“Goods exceeded the details on the Web site. Initially I was concerned as to the delivery times but after a phone call I couldn't have been helped anymore. Will definitely use again. Thanks.”

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Posted 8 months ago

Hi, Thanks for the stars awarded to the Mogo team. Great to hear we are getting it right with our customer service. Big thanks for getting in touch. Much appreciated! Warm regards, The Team @ Mogo

Posted 8 months ago

“Service was prompt, courteous, delivery was arranged by phone & items were exactly as described.”

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Posted 8 months ago

Hi, Thanks so much for taking the time to leave a review. Thanks for all those stars - so pleased to hear we hit the mark in terms of both service and delivery. We trust you're getting great use from your Zown Height Adjustable Folding Table! Warm regards, The Team @ Mogo

Posted 8 months ago

“All good, Ryan on their sales desk was excellent and very helpful.”

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Posted 8 months ago

Hi there, Thanks so much for the review! Ryan certainly is a little star :) We really hope the church is making great use of your new Comfort Plus Folding Chairs and Trolleys - do send us a picture if you have the chance! Warm regards, The Team @ Mogo

Posted 8 months ago

“Totally effortless purchase, thanks guys.”

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Posted 9 months ago

Good Morning and thank you for the stars! Those five words are greatly appreciated! We trust your Basics Centre Folding Tables are serving you well - they're certainly a very handy and popular table! Warmest regards from The Team @ Mogo Direct

Posted 9 months ago

“Ryan has been very helpful with providing additional product information so the Council could make an informed choice. The service has been excellent from enquiry stage right through to the delivery arriving on time. Can't fault the company. Thank you.”

Helpful Report

Posted 9 months ago

Good morning and a big thank you for your five star review! We were delighted to help you with your grant application and so pleased you were able to purchase the Postura+ Chairs once the funding had been secured. We hope the chairs are serving you and everyone there well :) Warm regards from The Team @ Mogo Direct

Posted 9 months ago

“Ordering was very easy and also the delivery. Mogo Direct rang me to arrange delivery date and then driver contacted me informing me what time he would arrive. Table trolley is exactly what was wanted and very easy to put together.”

Helpful Report

Posted 9 months ago

Good Morning, We are so pleased with your comments, thank you! We really do try hard to make every purchase with Mogo Direct a great one, so a big thank you for taking the time to share your positive experience. We trust the Mogo Large Table Trolley is doing a great job for you there. From The Team @ Mogo Direct

Posted 9 months ago

“I bought 4 folding tables and they arrived within three days of ordering. Excellent product and fast delivery. Would recommend both the tables and the company.”

Helpful Report

Posted 9 months ago

Good Morning and a big thank you for all those stars! We're really chuffed to hear you were pleased with everything. We can't ask for more! The Basics Centre Folding Tables really are such a useful table - we hope they're settling in well :) Thanks so much for your comments. From The Team @ Mogo

Posted 9 months ago

“Great tables at a great price, speedy delivery.”

Helpful Report

Posted 9 months ago

Hello, Thank you for the five stars awarded to Mogo Direct and our Basics Folding Tables - it has really made our day! Have a great week. From The Team @ Mogo Direct.

Posted 9 months ago

Mogo Direct is rated 4.6 based on 697 reviews