Mogo Direct Reviews

Name: Mogo Direct
Address: 9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire, Hemel Hempstead
Rating: 4.63

4.6 Rating 692 Reviews

91 %

of reviewers recommend Mogo Direct

4.6

Based on 692 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire
Hemel Hempstead
HP2 7EP

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Mogo Direct 5 star review on 16th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived when promised and good quality product.”

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Posted 8 years ago

“Quick, clear, professional and accommodating service, with reasonably priced products.”

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Posted 8 years ago

“I was very pleased with the ease of ordering, the customer service personnel and the speedy delivery. Finally I love my new table, very happy , thank you”

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Posted 8 years ago

“Order dealt with very professionally ,arrived on day & time agreed ,driver very helpful totally impressed with the whole operation. Envoy John”

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Posted 8 years ago

“Very helpful and delivery very good, well packed”

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Posted 8 years ago

“Telephoned as could not use the new web site on one day paid over the phone - lady was very, very helpful and the items came the next day as promised.”

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Posted 8 years ago

“Tables as anticipated. We have used them indoors and outdoors to serve teas on the lawn. Ideal for our situation and take up little room when storing. Customer service great as I was phoned personally to arrange a convenient time to deliver, so I felt valued as a customer.”

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Posted 8 years ago

“competitive price and quick delivery”

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Posted 8 years ago

“Very pleased with how quick the order was delivered within 48hrs of ordering. I'm very happy with the table which I need for extending a dining table in my flat, it is well made & easy to move & assemble when needed.”

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Posted 8 years ago

“Comfortable chairs”

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Posted 8 years ago

“I was very pleased with the efficient way our enquiry was dealt with and the order was delivered on time.”

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Posted 8 years ago

“The tables are of excellent quality and are a very reasonable price. Delivered on time as promised. A great company to do business with.”

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Posted 8 years ago

“Wonderfully helpful sales staff, prompt and courteous delivery, Excellent product, very happy customer. Could ask for nothing more, Thank you all.”

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Posted 8 years ago

“THE SERVICE I RECEIVED FOR MOGO WAS SECOND TO NONE. I RECEIVED A PHONE CALL TO TELL ME THAT MY ORDER WOULD BE DELIVERED THE NEXT DAY, WHICH IT WAS. THIS WAS ONLY A COUPLE OF DAYS AFTER PLACING MY ORDER! I WAS DELIGHTED WITH MY PURCHASE. I ONLY ORDERED 1 FOLDING TABLE BUT IT DIDN'T MATTER I WAS TREATED AS A VALUED CUSTOMER WHICH I MUCH APPRECIATED.”

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Posted 8 years ago

“Very quick and efficient .”

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Posted 8 years ago

“Having purchased 4 folding chair trolleys and paying the £20 delivery charge the invoice notified of next day delivery as did the sales person who was spoken to. The item did not arrive until Monday even though assurances were made of delivery on the Friday. Paying a delivery fee is never an issue but reliable delivery is expected when it is paid for.”

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Posted 8 years ago

Thank you for your feedback. We're sorry to hear that you didn't receive your order as expected. We looked into this for you with our carrier and found that your order was delayed at the hub where they sort the parcels. Your order was put on the van for delivery on Friday but we've been advised that the driver was unable to reach you due to roadworks in your area (possibly hard to believe we know but the driver took photos to substantiate this!). As a result, your order could not be delivered until Monday. We're sorry for any inconvenience caused and as a gesture of goodwill would like to offer you free delivery on your next order. Please use the code "FREEDEL" at the checkout the next time you order online.

Posted 8 years ago

“Very friendly and very professional service. Very pleased with the order and the whole process. Would highly recommend to all.”

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Posted 8 years ago

“We haven't used the chairs yet but up to now we have had very efficient service through out and are very pleased with the service that has been given.”

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Posted 8 years ago

“All went smoothly - payment and arrangement of delivery etc. We were expecting a call 20 mins before the delivery as the site was not manned that day. In the event we didn't get a call, because of a problem with the driver's phone, but fortunately there someone on site who was able to give me a ring to go and take delivery. The straps for the chair trolleys were not delivered for some reason, but when we rang to enquire, they were sent the next working day.”

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Posted 8 years ago

“No problems with delivery which is the usual issue at our home address. Delivery was on the day promised which was great and unusual. No issues with the product, would use and recommend you again.”

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Posted 8 years ago

Mogo Direct is rated 4.6 based on 692 reviews