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Mogo Direct Reviews

4.6 Rating 682 Reviews
91 %
of reviewers recommend Mogo Direct
Company Reviews Product Reviews
299
 Metrics Info
4.6
Based on 682 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Mogo Direct Reviews

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire
Hemel Hempstead
HP2 7EP

Write Your review

Mogo Direct 5 star review on 16th February 2023
Anonymous
Mogo Direct 5 star review on 6th November 2022
Anonymous
Mogo Direct 5 star review on 27th October 2021
Anonymous
Mogo Direct 5 star review on 10th January 2021
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Mogo Direct 5 star review on 1st June 2020
Anonymous
Mogo Direct 5 star review on 14th May 2020
Anonymous
Mogo Direct 4 star review on 5th March 2019
Mr Dickinson
3
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
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Verified Buyer
“Excellent customer service from the sales to the delivery. Good quality furniture at a good price.”
Helpful Report
Posted 3 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent chair and arrived very promptly! Postage was a bit higher than I’d have liked for one chair but otherwise great”
Helpful Report
Posted 3 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 3 years ago
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Verified Buyer
“Terrible delivery - delivered to the wrong address despite 2 or 3 advisory messages. Other than that, very happy with the product”
Helpful Report
Posted 3 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with you order. We are sorry to hear of the issues you have experienced with delivery - we will take this on board and feed back to our couriers. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent and speedy service”
Helpful Report
Posted 3 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 3 years ago
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Verified Buyer
“I’m very pleased with the trolley & tables it has now made my life much easier when setting up CPD’s for the headteacher and staff. I would recommend you’re company to other Site Manager’s who work in schools that need a system of tables”
Helpful Report
Posted 3 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 3 years ago
Anonymous
Verified Buyer
“Very pleased with our purchase. Good communication, clear instructions for delivery. Email arrived with invoice prior to delivery. Very professional. Thank you”
Helpful Report
Posted 3 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 3 years ago
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Verified Buyer
“I was very happy with the speed of the delivery, the quality was as expected, very easy to assemble, a couple of tiny scratches on top of the chair but nothing to grumble about. Would definitely use again in the future. Very happy customer.”
Helpful Report
Posted 3 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 3 years ago
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Verified Buyer
“Mogo were a pleasure to work with. We were supplied with full information, the quality of the product was first class and the price the best on the market. Our order was dealt with efficiently and delivery prompt and trouble free. I have no hesitation in recommending Mogo and we will hopefully be using them again. Thanks for a good experience.”
Helpful Report
Posted 3 years ago
Good evening, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you so much for the glowing review! Thank you again for your custom and wishing you a wonderful week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 3 years ago
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Verified Buyer
“Excellent service. Very happy.”
Helpful Report
Posted 3 years ago
Good evening, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 3 years ago
""
Verified Buyer
“Excellent service, especially when I changed my order and still delivered on time too”
Helpful Report
Posted 3 years ago
Good evening, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 3 years ago
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Verified Buyer
“Delivered to wrong address causing me lots of stress Good customer service to rectify the matter Great product”
Helpful Report
Posted 3 years ago
Good morning, Thank you for your order with Mogo Direct, and for taking the time to leave us your feedback. We're sorry to hear of the issues you experienced with delivery of your order - this certainly isn't what we want for our customers and we apologise for the stress and inconvenience caused. We understand that your order has now been delivered to the correct address and all is well. We will, of course, use the feedback provided to improve our service going forward. We hope this helps and if there is anything further we can do, please do not hesitate to get in touch. Thank you for your order with Mogo Direct. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 3 years ago
Anonymous
Verified Buyer
“excellent service and very helpful staff who kept me updated re delivery dates”
Helpful Report
Posted 3 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team Mogo Direct Limited
Posted 3 years ago
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Verified Buyer
“Fast attentive service, brilliant product. Like many I’m currently working from home and the office chair I purchased has made this considerably more comfortable.”
Helpful Report
Posted 3 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team Mogo Direct Limited
Posted 3 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team Mogo Direct Limited
Posted 3 years ago
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Verified Buyer
“Great service , my foldaway table arrived in time and the table is great as my work desk as I want to put it away at weekends . This is 48” x 30” (4ft x 2ft 6in) all other tables on the internet were only 2ft wide and with having two screens would not be wide enough . This size is perfect . I would definitely recommend Mogo to anyone. 5 ⭐️”
Helpful Report
Posted 3 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team Mogo Direct Limited
Posted 3 years ago
Anonymous
Verified Buyer
“Mogo provided an excellent service -with communications and delivery on time. The Zown Classic Folding table is also of excellent quality and very sturdy. Now serving as part of the home office Monday to Friday and easily stored away for the weekend”
Helpful Report
Posted 3 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team Mogo Direct Limited
Posted 3 years ago
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Verified Buyer
“Excellent customer service provided by Seema. I would now like an update on the delivery timeframe”
Helpful Report
Posted 3 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team Mogo Direct Limited
Posted 3 years ago
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Verified Buyer
“Not yet delivered”
Helpful Report
Posted 3 years ago
Good morning, Thank you for your order with Mogo Direct, and for taking the time to leave us your feedback. We're of course sorry to hear that you're not completely satisfied with the service you've received but we are currently working with reduced staff levels owing to the current virus situation. We understand that your order has now been delivered. We do apologise for any inconvenience caused, and will use the feedback provided to improve our service going forward. We hope this helps and if there is anything further we can do, please do get in touch. Thank you again for your order. Kind regards, Mogo Direct
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent service, excellent products.”
Helpful Report
Posted 3 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team Mogo Direct Limited
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent service. Will use again”
Helpful Report
Posted 3 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team Mogo Direct Limited
Posted 3 years ago
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Verified Buyer
“Aesthetically the table is very nice. However I find it very heavy and not easy to manage alone. I also don't feel that the lock on the legs when it is standing is secure enough and I have found the legs caving in when I try to move it. There is room for improvement.”
Helpful Report
Posted 3 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are sorry to hear of the issues you have experienced and will of course use your feedback to improve going forward. Thank you for your insightful feedback and comments. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order and wishing you a wonderful holiday season ahead. Warm regards, The Customer Services Team Mogo Direct Limited
Posted 3 years ago
Mogo Direct is rated 4.6 based on 682 reviews
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