Mogo Direct Reviews

Name: Mogo Direct
Address: 9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire, Hemel Hempstead
Rating: 4.63

4.6 Rating 692 Reviews

91 %

of reviewers recommend Mogo Direct

4.6

Based on 692 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire
Hemel Hempstead
HP2 7EP

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Mogo Direct 5 star review on 16th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered and delivered with out any problems”

Helpful Report

Posted 6 years ago

Dear James, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are genuinely delighted that we were able to assist in getting your order processed and delivered smoothly. We'd like to take this opportunity to thank you for choosing Mogo Direct and we sincerely hope to have the pleasure of working you again in the future. If there is anything we can do to help in due course, please do not hesitate to get in touch at any time. Thank you once again and wishing you well. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“Customer service was excellent. Polite and efficient.”

Helpful Report

Posted 6 years ago

Dear Mr & Mrs Loffstadt, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are genuinely delighted that we were able to assist in getting your order processed and delivered smoothly. We'd like to take this opportunity to thank you for choosing Mogo Direct and we sincerely hope to have the pleasure of working you again in the future. If there is anything we can do to help in due course, please do not hesitate to get in touch at any time. Thank you once again and wishing you well. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“Product was exactly as advertised and arrived promptly on the identified date. Prior to delivery a very polite phone call came through to ensure that I was ok with my order and was still OK with the delivery date. Recommended.”

Helpful Report

Posted 6 years ago

Dear Mr Wilson, Thank you so much for taking the time to leave us your thoughts and feedback. We are really pleased to hear that you are satisfied with the service provided and that you'd be happy to recommend us - we really couldn't ask for any more. Thank you for your kind words. We hope to have the pleasure of working with you again soon, but if in the meantime there is anything at all we can do to help, please do not hesitate to get in touch with us at any time. Thank you once again for choosing Mogo Direct Mr WIlson. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“This is a lovely noticeboard and perfect for our community centre”

Helpful Report

Posted 6 years ago

Dear Ms Rider, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are genuinely delighted that we were able to assist you and that you are happy with your new notice board. We hope that you will use and love it for a really long time to come. We'd like to take this opportunity to thank you for choosing Mogo Direct and we sincerely hope to have the pleasure of working you again soon. If there is anything we can do to help in due course, please do not hesitate to get in touch at any time. Thank you once again and wishing you well. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“excellent support and information from the company. All calls were dealt with calmly and helpfully, despite the company being on the receiving end of decisions being made at our end by a committee. Deliveries were timely and as organised. Sample tables and chairs were sent out quickly and helped us in our decision making.”

Helpful Report

Posted 6 years ago

Dear Mrs Thomas, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are genuinely delighted that we were able to assist you in getting the products that would be best suited your requirements and we wish with all our heart that you will enjoy your new chairs for a long time to come. It's been such an absolute pleasure working with you from start to finish Mrs Thomas - thank you for being such a wonderful customer! I'd like to take this opportunity to thank you for choosing Mogo Direct and we sincerely hope to have the pleasure of working you again in the future. If there is anything we can do to help in due course, please do not hesitate to get in touch at any time. Thank you once again and wishing you well. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“Good morning, We arranged a date for delivery and it didn't come. I requested to my work to work at home on Friday 14th only to wait this delivery. I called to Mogo at 17h on Friday and no answer. As I'm not able to request another day to wait for the delivery could you please make a proposal to deliver the table? I'm able to be at my place from Monday to Friday after 19h or the weekends. Thanks in advance for your understanding, Regards, Juan”

Helpful Report

Posted 6 years ago

Dear Mr Rosero, Thank you for your order with Mogo Direct and for taking the time to leave us a review - we really appreciate your feedback. We are really sorry to hear that delivery was not made on as agreed. We appreciate how frustrating and disappointing that must have been especially considering you had made yourself available to take delivery. We would like to assure you that this does not happen often at all, but we are mortified that it has happened on this occasion with you. We will look into this and ensure going forward that all deliveries are made in a timely manner and as agreed with our customers. Our sincere apologies once again Mr Rosero. We are relieved that the situation has now been resolved and you've received your table, but we are really sorry for the inconvenience caused. If there is anything at all we can do to help going forward, please do not hesitate to get in touch at any time. Thank you once again for your order. Best wishes, Seema @ Mogo Direct

Posted 6 years ago

“Good but could have been a bit quicker”

Helpful Report

Posted 6 years ago

Dear Andrea, Thank you so much for taking the time to leave us a review - we really appreciate your feedback. We are glad that you has a simple and straight forward experience, but we are sincerely sorry that we weren't able to offer you a quicker delivery service. We will certainly take this on board and strive to improve in this area. If there is anything we can do to help further in due course, or should you have any queries or issues, please do not hesitate to get in touch with us at any time. We're always here and happy to help. We hope to work with you again soon. Warm Regards, Seema @ Mogo Direct

Posted 6 years ago

“Brilliant service, very helpful and professional.”

Helpful Report

Posted 6 years ago

Dear Mr Robinson, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are so pleased that your entire journey with Mogo Direct was a pleasant and positive one. Nothing makes us happier than a happy customer and we're really glad we have been able to deliver for you. We'd like to take this opportunity to say what an absolute pleasure it has been working with you. Thank you for choosing Mogo Direct and we sincerely hope to have the pleasure of working you again soon. If there is anything we can do to help in due course, please do not hesitate to get in touch at any time. Thank you once again and wishing you well. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“I am extremely satisfied with the Comfort Deluxe Padded Folding Chairs received today. They are exactly what I was expected to look like. Extremely comfortable, strong, nice colour and practicle. Great customer service. Highly recommended!”

Helpful Report

Posted 6 years ago

Dear Customer, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are genuinely delighted that we were able to assist you in getting the products that would be best suited your requirements and we wish with all our heart that you will enjoy your new chairs for a long time to come. It's been such an absolute pleasure working with you - thank you for being such a wonderful customer! I'd like to take this opportunity to thank you for choosing Mogo Direct and we sincerely hope to have the pleasure of working you again in the future. If there is anything we can do to help in due course, please do not hesitate to get in touch at any time. Thank you once again and wishing you well. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“Good straight forward experience. Quick service. Recommended. However, we are situated on the first floor and was told by the courier when he arrived that it is only a "kerbside" delivery. Would have expected better since we ordered 15 chairs.”

Helpful Report

Posted 6 years ago

Dear Mr Tang, Thank you so much for taking the time to leave us a review - we really appreciate your feedback. We are glad that you has a simple and straight forward experience, but we are sincerely sorry that we weren't able to offer you a better delivery service. We will certainly take this on board and strive to improve in this area. If there is anything we can do to help further in due course, or should you have any queries or issues, please do not hesitate to get in touch with us at any time. We're always here and happy to help. We hope to work with you again soon. Warm Regards, Seema @ Mogo Direct

Posted 6 years ago

“We have received samples, but not yet ordered. Excellent service, I never seen a follow up e-mail so politely worded. Thank you”

Helpful Report

Posted 6 years ago

Dear Mr Blunden, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are so pleased that you have received your sample chairs as requested. We hope that they will be to your liking and you choose to place an order with us. Either way, should you have any questions or require any further assistance, we are always here and happy to help! Please do not hesitate to get in touch at any time. We'd like to take this opportunity to say what an absolute pleasure it has been working with you so far, and we sincerely hope to have the opportunity to supply you with the furniture you need! We look forward to your thoughts and feedback. Thank you once again and wishing you well. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“It's been a long journey procuring these chairs, as we needed estimates and had to apply for a grant - though maybe that was the easy bit, has we then had to decide on type and colour and believe me we have a lot of opinions here! Emese was incredibly helpful, always ready to answer a query and delivery was arranged to fit in with our logistics of getting the old chairs out and new ones in. All comments have been positive, so we can now breathe a sigh of relief. Thank you all for your help.”

Helpful Report

Posted 6 years ago

Dear Ms Wayne, Thank you for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased to hear that you had a smooth journey from order through to delivery! How lovely that you're receiving such positive feedback for the chairs too. Thank you so much for the kind words and we really hope to work with you again soon! It's been an absolute pleasure. If there is anything at all we can do to help in due course, please do not hesitate to get in touch at any time. Warm regards and best wishes, Seema @ Mogo Direct

Posted 6 years ago

“Their customer service is EXCELLENT! As a church it was hard to get agreement on what chairs we wanted, they let us have two lots of samples to try. Thanks to Emese for her help organising those. Then there was placing the order, getting the details right, arranging delivery - Seema went way above and beyond to make that all happen as smoothly as possible. She was in touch all the way. Outstanding. And we are more than happy with the robust chairs and trolley, so 5 stars from us at Hove Methodist Church!”

Helpful Report

Posted 6 years ago

Dear Elin, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are so pleased that your entire journey, from enquiry to delivery was a pleasant and positive one. Nothing makes us happier than a happy customer and we're really glad we have been able to deliver for you. We'd like to take this opportunity to say what an absolute pleasure it has been working with you. Thank you for choosing Mogo Direct and we sincerely hope to have the pleasure of working you again soon. If there is anything we can do to help in due course, please do not hesitate to get in touch at any time. We're always here and happy to help! Thank you once again and wishing you a long and happy journey ahead with your new chairs! Warm regards and best wishes always, Seema @ Mogo Direct

Posted 6 years ago

“EASY TO ORDER, EFFICIENT SERVICE, DELIVERED ON TIME.”

Helpful Report

Posted 6 years ago

Dear Ms McHenry, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are so pleased that your entire journey, from enquiry to delivery was a pleasant and positive one. Nothing makes us happier than a happy customer and we're really glad we have been able to deliver for you. We'd like to take this opportunity to say what an absolute pleasure it has been working with you. Thank you for choosing Mogo Direct and we sincerely hope to have the pleasure of working you again soon. If there is anything we can do to help in due course, please do not hesitate to get in touch at any time. Thank you once again and wishing you well. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“Fantastic service at every stage of the order”

Helpful Report

Posted 6 years ago

Dear Ms Coman, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are so pleased that your entire journey, from enquiry to delivery was a pleasant and positive one. Nothing makes us happier than a happy customer and we're really glad we have been able to deliver for you. We'd like to take this opportunity to say what an absolute pleasure it has been working with you. Thank you for choosing Mogo Direct and we sincerely hope to have the pleasure of working you again soon. If there is anything we can do to help in due course, please do not hesitate to get in touch at any time. Thank you once again and wishing you well. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“Thank you, we are very pleased with our tables & chairs, & the delivery was very good.”

Helpful Report

Posted 6 years ago

Dear Mrs Saunders, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are genuinely delighted that we were able to assist you in getting the chairs and tables you required and we really hope that you will use and love them for a really long time to come. We're really proud of the quality of our products and we're really pleased you think the same! We'd like to take this opportunity to thank you for choosing Mogo Direct and we sincerely hope to have the pleasure of working you again in the future. If there is anything we can do to help in due course, please do not hesitate to get in touch at any time. Thank you once again and wishing you well. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“What fantastic chairs we have purchased from you! Service was great and very happy customer's”

Helpful Report

Posted 6 years ago

Dear Mrs O, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are genuinely delighted that we were able to assist you in getting the chairs you required and we really hope that you will use and love them for a really long time to come. We're really proud of the quality of our chairs and we're really pleased you think the same! A happy customer means everything to us. We'd like to take this opportunity to thank you for choosing Mogo Direct and we sincerely hope to have the pleasure of working you again in the future. If there is anything we can do to help in due course, please do not hesitate to get in touch at any time. Thank you once again and wishing you well. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“Very pleased with the purchase of stacking chairs, and with the information about delivery.”

Helpful Report

Posted 6 years ago

Dear Ms Clayton, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are genuinely delighted that we were able to assist you in getting the chairs you required and we really hope that you will use and love them for a really long time to come. We're really proud of the quality of our chairs and we're really pleased you think the same! We'd like to take this opportunity to thank you for choosing Mogo Direct and we sincerely hope to have the pleasure of working you again in the future. If there is anything we can do to help in due course, please do not hesitate to get in touch at any time. Thank you once again and wishing you well. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“Great Customer Service by Seema, very helpful & quick in responding to my queries. 30 chairs arrived on the delivery date 11.7.18 with a very helpful delivery driver. I would definitely use & recommend this company. Thank you.”

Helpful Report

Posted 6 years ago

Dear Nicola, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are deeply humbled by the praise you have offered us and just so, so pleased that we were able to assist you and help you get everything you needed. Great customer service means everything to us and I am really delighted that you feel well looked after. We hope you will make use of and enjoy your new chairs for a long time to come! I like to take this opportunity to personally thank you for choosing Mogo Direct and we sincerely hope to have the pleasure of working you again in the future. If there is anything further I can do to help in due course, please do not hesitate to contact me at any time. Thank you once again, it's been a real pleasure working with you. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“The help we received from the Mogo Direct staff was exceptional and the delivery was fast and at the time promised. We could not be more pleased. Thank you.”

Helpful Report

Posted 6 years ago

Dear Customer, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are so pleased that your entire journey, from enquiry to delivery was a pleasant and positive one. Nothing makes us happier than a happy customer and we're really glad we have been able to deliver for you. We'd like to take this opportunity to say what an absolute pleasure it has been working with you. Thank you for choosing Mogo Direct and we sincerely hope to have the pleasure of working you again soon. If there is anything we can do to help in due course, please do not hesitate to get in touch at any time. Thank you once again and wishing you well. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

Mogo Direct is rated 4.6 based on 692 reviews