Name: Mogo Direct
Address: 9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire, Hemel Hempstead
Rating: 4.63

“Really good service. All ordered ok and came on time undamaged. Needed to add some items no problem. They were also true to their price promise. Thank you”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you so much for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased that you are happy with your order and the service provided! Thank you so much for the kind words and we really hope to work with you again soon. If there is anything at all we can do to help in due course, please do not hesitate to get in touch at any time. Warm regards and best wishes, Seema @ Mogo Direct

Posted 5 years ago

“Simply first class customer service”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you so much for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased that you are happy with your order and the service we've provided! Thank you so much for the kind words and we really hope to work with you again soon. If there is anything at all we can do to help in due course, please do not hesitate to get in touch at any time. Warm regards and best wishes, Seema @ Mogo Direct

Posted 5 years ago

“I would like to thank Seema and Mogodirect for their patience and understanding, I purchased tables before Christmas but unfortunately our business venture hit a number of difficulties with our venue, The customer service i have received from Seema has been first class and although a full refund has been given given, I will definitely use Mogodirect in the future. I would 100% recommend the company knowing that I would have peace of mind with any transactions. Steve Evolve”

Helpful Report

Posted 5 years ago

Dear Mr Hazlehurst, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are deeply humbled by the praise you have offered us and just so, so pleased that we were able to assist you. We are, of course, sorry to have missed out on a opportunity to work with you but really look forward to receiving your next order. I like to take this opportunity to personally thank you for choosing Mogo Direct. If there is anything further I can do to help in due course, please do not hesitate to contact us at any time. Thank you once again. Warm regards, Seema @ Mogo Direct

Posted 5 years ago

“Top marks for Seema! From the first request for a brochure, right through to receiving our order, Seema was courteous, polite and always true to her word in coming back to us with information and updates on our order. We would recommend your Company to other other Clients without hesitation. Thank you Bryan Partridge”

Helpful Report

Posted 5 years ago

Dear Mr Partridge, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are deeply humbled by the praise you have offered us and just so, so pleased that we were able to assist you and help you get everything you needed. Great customer service means everything to us and I am really delighted that you feel well looked after. We hope you will make use of and enjoy your new chairs for a long time to come! I like to take this opportunity to personally thank you for choosing Mogo Direct and we sincerely hope to have the pleasure of working you again in the future. If there is anything further I can do to help in due course, please do not hesitate to contact us at any time. Thank you once again - and wishing you a wonderful weekend ahead! Warm regards, Seema @ Mogo Direct

Posted 5 years ago

“Service was good but one of the tables had 2 very small dents in the top. Not perfect but acceptable”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you so much for taking the time to leave us a review - we really appreciate your feedback as it enables us to improve ourselves on an ongoing basis. We are really pleased to hear that you are happy with the service you received; but we are sincerely sorry that your tables arrived to you dented, and in a less than perfect condition. This certainly shouldn't be the case and we are sincerely sorry for this. If you'd like, please feel free to send us through some photos via email (customerservices@mogodirect.co.uk), and we will do what we can to help. We most certainly wouldn't like you to have items you are less than happy with and would like to do what we can to resolve this for you. We really look forward to hearing from you. If, in the meantime, there is anything further we can do to help, please do not hesitate to get in touch with us at any time. Thank you once again for taking the time to leave us your thoughts and feedback. Warm Regards, Seema @ Mogo Direct

Posted 5 years ago

“excellent service”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you so much for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased that you are happy with your order and the service provided! Thank you so much for the kind words and we really hope to work with you again soon. If there is anything at all we can do to help in due course, please do not hesitate to get in touch at any time. Warm regards and best wishes, Seema @ Mogo Direct

Posted 5 years ago

“The service we received from Mogo Direct was excellent, and delivery of our chairs was prompt and efficient.”

Helpful Report

Posted 5 years ago

Mr Fardell, Thank you so much for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased that you are happy with your order and the service we we've provided! Thank you so much for the kind words and we really hope to work with you again soon. If there is anything at all we can do to help in due course, please do not hesitate to get in touch at any time. Warm regards and best wishes, Seema @ Mogo Direct

Posted 5 years ago

“Great, speedy service when dealing with our enquiry and subsequent order!”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you so much for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased that you are happy with your order and the service we we've provided! Thank you so much for the kind words and we really hope to work with you again soon. If there is anything at all we can do to help in due course, please do not hesitate to get in touch at any time. Warm regards and best wishes, Seema @ Mogo Direct

Posted 5 years ago

“I was in touch with Emese who was brilliant in helping us. We got sample chairs before the purchase so we could try the products. The whole process was easy and excellent.”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you so much for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased that you are happy with your order and the service we we've provided! Thank you so much for the kind words and we really hope to work with you again soon. If there is anything at all we can do to help in due course, please do not hesitate to get in touch at any time. Warm regards and best wishes, Seema @ Mogo Direct

Posted 5 years ago

“was told delivery was to be 19th now 20th 13.00hrs no email etc to explain why late or when new delivery will be made”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for your order with Mogo Direct and for taking the time to leave us a review - we really appreciate your feedback. We are really sorry to hear that delivery was not made on as agreed. We appreciate how frustrating and disappointing that must have been especially considering you had made yourself available to take delivery. We would like to assure you that this does not happen often at all, but we are mortified that it has happened on this occasion with you. We will look into this and ensure going forward that all deliveries are made in a timely manner and as agreed with our customers. Our sincere apologies once again. We are relieved that the situation has now been resolved and you've received your items, but we are really sorry for the inconvenience caused. If there is anything at all we can do to help going forward, please do not hesitate to get in touch at any time. Thank you once again for your order. Best wishes, Seema @ Mogo Direct

Posted 5 years ago

“Fantastic service!”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you so much for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased that you are happy with your order and the service we we've provided! Thank you so much for the kind words and we really hope to work with you again soon. If there is anything at all we can do to help in due course, please do not hesitate to get in touch at any time. Warm regards and best wishes, Seema @ Mogo Direct

Posted 5 years ago

“Excellent service as always”

Helpful Report

Posted 5 years ago

Dear Mr Boulton, Thank you so much for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased that you are happy with the service provided. Thank you so much for the kind words and we really hope to work with you again soon. If there is anything at all we can do to help in due course, please do not hesitate to get in touch at any time. Warm regards and best wishes, Seema @ Mogo Direct

Posted 5 years ago

“Pleased to get phone call confirming delivery”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you so much for taking the time to leave us your thoughts and feedback - it's very much appreciated. If there is anything at all we can do to further assist, please do not hesitate to get in touch at any time. Thank you once again for choosing Mogo Direct - it's been a pleasure to work with you! Warm regards and best wishes, Seema @ Mogo Direct

Posted 5 years ago

“Order arrived right on time and the phone call beforehand was a nice touch”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you so much for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased to hear that you had a smooth journey from order through to delivery, and are really glad that you are happy with your purchase! Thank you so much for the kind words and we really hope to work with you again soon. If there is anything at all we can do to help in due course, please do not hesitate to get in touch at any time. Warm regards and best wishes, Seema @ Mogo Direct

Posted 5 years ago

“I am delighted with the service I received from the staff at Mogo Direct. With sales staff like the ones you have you must be one of the best supplies of furniture in the country. Thank you very much.”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are deeply humbled by the praise you have offered us and just so, so pleased that we were able to assist you and help you get everything you needed. Great customer service means everything to us and I am really delighted that you feel well looked after. We hope you will make use of and enjoy your new purchases for a long time to come! I like to take this opportunity to personally thank you for choosing Mogo Direct and we sincerely hope to have the pleasure of working you again in the future. If there is anything further I can do to help in due course, please do not hesitate to contact us at any time. Thank you once again. Warm regards, Seema @ Mogo Direct

Posted 5 years ago

“A great service - many thanks to Emese for her dedication and customer service”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are deeply humbled by the praise you have offered us and just so, so pleased that we were able to assist you and help you get everything you needed. Great customer service means everything to us and I am really delighted that you feel well looked after. We hope you will make use of and enjoy your new purchases for a long time to come! I like to take this opportunity to personally thank you for choosing Mogo Direct and we sincerely hope to have the pleasure of working you again in the future. If there is anything further I can do to help in due course, please do not hesitate to contact us at any time. Thank you once again. Warm regards, Seema @ Mogo Direct

Posted 5 years ago

“I ordered online on the Sunday and received my order on Wednesday. Excellent !!! I received a call from Mogo Direct on the Monday advising of the day of delivery and the staff member was very pleasant and polite. My only feedback would be that I received a corresponding email after the phone call, which confirmed a different date and time. This was very confusing. The tables that I ordered were just as I anticipated and I am highly delighted with them. Even though there was slight confusion with the email delivery date, I would still highly recommend this company for both product and service. Thank you.”

Helpful Report

Posted 5 years ago

Dear Ms Hill, Thank you so much for taking the time to leave us a review - we really appreciate your feedback as it enables us to improve ourselves on an ongoing basis. We are really pleased to hear that you are happy with the service you received and love the tables that you have ordered! Absolutely nothing makes us happier. Thank you for your kind words and glowing review. We are truly humbled. We are, also, so sincerely sorry about the error that was made in the arrangement of your delivery. The discrepancy should not have occurred and we completely appreciate how confusing this might have been for you. Thank you so much for bringing this to our attention and we will, of course, be extremely mindful going forward. We apologise for inconvenience this has caused you. Thank you so much, once again, for taking the time to leave us such a warm, wonderful and constructive review. Going forward, if there is anything at all we can do for you please do not hesitate to get in touch with us at any time. Thank you once again for taking the time to leave us your thoughts and feedback. Warm Regards, Seema @ Mogo Direct

Posted 5 years ago

“Customer service operator was most informative on product being purchased”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you so much for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are delighted to learn that we were able to help you to find the correct product for your requirements! Thank you ever so much for the kind words and we really hope to have the pleasure of working with you again soon. If there is anything at all we can do to help in due course, please do not hesitate to get in touch at any time. Warm regards and best wishes, Seema @ Mogo Direct

Posted 5 years ago

“Excellent company to deal with. Excellent customer service”

Helpful Report

Posted 6 years ago

Dear Mr Appleby, Thank you so much for taking the time to leave us your thoughts and feedback - we really appreciate it. We are really pleased to hear that you are happy with the service you've received, from enquiry through to delivery. Nothing makes us happier than a happy customer. Thank you so much. We really look forward to working with you again soon and if there is anything at all that we can do to help, in the meantime, please do not hesitate to get in touch with us at any time. Thank you once again for choosing Mogo Direct and taking the time to leave us a review. Wishing you a most wonderful Sunday ahead. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“Excellent communication and perfect delivery. A pleasure to do business with.”

Helpful Report

Posted 6 years ago

Dear Customer, Thank you so much for taking the time to leave us your thoughts and feedback - we really appreciate it. We are really pleased to hear that you are happy with the service tyou've received, from enquiry through to delivery. Nothing makes us happier than a happy customer. Thank you so much. We really look forward to working with you again soon and if there is anything at all that we can do to help, in the meantime, please do not hesitate to get in touch with us at any time. Thank you once again for choosing Mogo Direct and taking the time to leave us a review. Wishing you a most wonderful weekend ahead. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Mogo Direct Reviews