Mogo Direct Reviews

Name: Mogo Direct
Address: 9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire, Hemel Hempstead
Rating: 4.63

4.6 Rating 692 Reviews

91 %

of reviewers recommend Mogo Direct

4.6

Based on 692 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire
Hemel Hempstead
HP2 7EP

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Mogo Direct 5 star review on 16th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The trestle table arrived on the day requested. A very well made product. The only small problem was minor damage to the table where the packaging was punctured. Maybe sturdier packaging would avoid this”

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Posted 7 years ago

“Very easy to order and quick delivery. Excellent service. Thank you”

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Posted 7 years ago

“they delivered what they said they would deliver”

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Posted 7 years ago

“Straight forward, easy to deal with, efficient with great communication, products and prices. Thanks very much.”

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Posted 7 years ago

“We as a Community Centre had to wait for nearly a month I would say for the delivery of the goods. When I was contacted by the lady to say that the chairs were going to be delivered she said that they did not kno0w that we had paid for the chairs. That seemed a very strange thing for a company to admit to. do they not have processes in place stop this happening. not very good for the customer. really not good if you want the customer to return.”

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Posted 7 years ago

“Table much better quality than I was expecting The only complaint is that the delivery tracking stated a time, it arrived 3 hours later”

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Posted 8 years ago

“Delivery time was good. Chair straps were missing. Delivery driver was very unhelpful.”

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Posted 8 years ago

“Items delivered on the day promised, and notified prior to delivery. Slight damage on one item, but following a quick phone to MOGO matter resolved. Very happy with the service”

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Posted 8 years ago

“Good quality products. Customer Service response following an online order was excellent and goods delivered next working day.”

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Posted 8 years ago

“Emese who I dealt with throughout our ordering process was excellent . She responded to my calls and e-mails promptly and efficiently, and it was a pleasure dealing with her. A very good experience from beginning to end. I would have no hesitation in recommending Mogo to anyone.”

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Posted 8 years ago

“The table arrived within two days. Excellent service.”

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Posted 8 years ago

“Very good customer support. Goods arrived on time and installed meeting deadline”

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Posted 8 years ago

“An area of development would be to ensure the assembly instructions are incorporated within the delivery. I had to call your office to get details, which they sent, but the details did not contain all assembly details eg how to attach the wheels.”

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Posted 8 years ago

“We do not have our chairs yet.”

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Posted 8 years ago

“great service”

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Posted 8 years ago

“Thank you Mogo Direct for a very fast, prompt and welcoming service. Having ordered my items online I received a telephone call to arrange delivery. My order came today and the drive phoned me and in doing so I feel went that extra step to ensure I received my goods. All items we safely packaged and came on one palate. Fantastic service - great job, and will recommend you to my friends.”

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Posted 8 years ago

“Fantastic service. My ordered was followed by a telephone call to tell me when to expect delivery and it arrived on time. Well done aMigo Direct.”

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Posted 8 years ago

“A very quick and efficient service from start to finish.”

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Posted 8 years ago

“Good quality items at agood value for money price”

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Posted 8 years ago

“Ordered a large table from Mogo Direct. Good product, price,and customer service and prompt delivery. Several family members have ordered from Mogo Direct too and have also had the same great service. Would definitely recommend.”

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Posted 8 years ago

Mogo Direct is rated 4.6 based on 692 reviews