Mogo Direct Reviews

Name: Mogo Direct
Address: 9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire, Hemel Hempstead
Rating: 4.63

4.6 Rating 682 Reviews

91 %

of reviewers recommend Mogo Direct

4.6

Based on 682 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire
Hemel Hempstead
HP2 7EP

Write Your review

Tell us how Mogo Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mogo Direct 5 star review on 16th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered over the phone as the invoice had to go to a different name and address to the delivery address. I was extremely pleased at both the manner and efficiency of the person who dealt with sale. Most impressed and a pleasure to deal with. Many thanks Malcolm Peel”

Helpful Report

Posted 8 years ago

“great service,desk does exactly as described.”

Helpful Report

Posted 8 years ago

“Delivery arrangements were not made clear. The driver informed us that he could only do kerbside and needed a drop kerb in order to deliver. Fortunately he was helpful and with our assistance he did deliver to the hall. Had the delivery been made clear I would have ensured extra help at point of delivery”

Helpful Report

Posted 8 years ago

“Mogo Direct was very easy to sort my order with, and I am not particularly computer literate!! The order was delivered promptly and we knew which day it would arrive. All in all a very good experience - it is the first time I have used the company.”

Helpful Report

Posted 8 years ago

“Goods arrived in good condition. However, I was informed that it was an all day delivery, which is quite inconvenient. However, I agreed to wait all day for my delivery and nothing arrived as expected. I wasted a whole day for it to arrive the next day. Very poor delivery service.”

Helpful Report

Posted 8 years ago

“The chairs are lovely, comfortable and was to move around. Delivery driver was very helpful and communications from the start were excellent. Thank you!”

Helpful Report

Posted 8 years ago

“I was very pleased with the helpful service I received. I ordered a folding table over the phone and needed it to be sent to an address outside the UK and the person I spoke to was extremely helpful and organised everything . The table arrived on the day that she said it would and is exactly right for what is needed.”

Helpful Report

Posted 8 years ago

“A QUICK AND EFFICIENT SERVICE WHICH I WOULD BE HAPPY TO RECOMMEND TO MY FRIENDS.”

Helpful Report

Posted 8 years ago

“Ordering was easy and sales staff very helpful. The package was badly treated by the delivery carrier and it arrived with its packaging split open and item partly showing. There was no damage to the item though.”

Helpful Report

Posted 8 years ago

“We were pleased with the entire experience with Mogo from ordering through to delivery. We have only just received the Chairs but they are fully up to expectations and appear to be a really good product.”

Helpful Report

Posted 8 years ago

“Efficient and personable telephone-order operative; very swift delivery; product sturdy and pretty much as expected.”

Helpful Report

Posted 8 years ago

“Brilliant service. Our samples of chairs and tables was with us within a day. Will definately be placing an order. Winteringham Village Hall”

Helpful Report

Posted 8 years ago

“very helpful staff, good quality products at a good price. Thank you”

Helpful Report

Posted 8 years ago

“Excellent service from md when I ordered 10 tables. Excellent quality products. Only downside expensive delivery to northern Ireland.”

Helpful Report

Posted 8 years ago

“Order staff were excellent and helpful but sample table arrived slightly damaged and then courier failed to collect as arranged. We have however ordered 10 more, so were happy with the tables themselves...just not the delivery. CORRECTION... I CANNOT DELETE THIS NOW BUT I WAS CONFUSING MOJO WITH ANOTHER FIRM THAT I AM DEALING WITH. PROPER REVIEW.... Emese in the office could not have been more helpful and pleasant. Delivery was efficient and delighted with the chairs...just a pity they didn't have the tables we wanted!! Would highly recommend and will deal with again.”

Helpful Report

Posted 8 years ago

“All furniture & tables & trolleys all good apart from 6 bistro 'stacking' tables, which don't stack, but apparently slide together - this isn't stacking! Legs don't match pre drilled holes on the table tops & a 4 legged square table base sent.... Trying to return these, as I don't feel they are as described in the brochure.”

Helpful Report

Posted 9 years ago

Dear Sheila, Thank you for your feedback. We're pleased to hear that you're happy with your folding tables and chairs but sorry that you're not so happy with the bistro tables. We're working with the manufacturer to resolve this for you and would be grateful if you could send the photos of the tables they've asked for so that we can get this resolved to your satisfaction. Thank you.

Posted 9 years ago

“Our request was dealt with promptly. We were particularly pleased that it was possible to buy a replacement seat rather the a complete chair.”

Helpful Report

Posted 9 years ago

“Delivery came on time. Excellent.”

Helpful Report

Posted 9 years ago

“We found MOGO on the web and the price was competative or would have been beyond what our small charity could afford to pay. A quick phone call established the tables we selected were in stock and with the trolley were available as a bundle, saving us over £100. Delivery was within a couple of days as advised although the 30 minutes call prior to arrival predictably did not happen. Time will tell how the tables stand up to regular use in our village hall but so far we and our users are all pleased.”

Helpful Report

Posted 9 years ago

“Excellent service, offered sensible alternative to the product we enquired about, despatched straight away, product was fit for purpose and arrived next day.”

Helpful Report

Posted 9 years ago

Mogo Direct is rated 4.6 based on 682 reviews