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Mogo Direct Reviews

4.6 Rating 689 Reviews
91 %
of reviewers recommend Mogo Direct
4.6
Based on 689 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Mogo Direct Reviews

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire
Hemel Hempstead
HP2 7EP

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Mogo Direct 5 star review on 16th February 2023
Anonymous
Mogo Direct 5 star review on 6th November 2022
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Mogo Direct 5 star review on 27th October 2021
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Mogo Direct 5 star review on 10th January 2021
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Mogo Direct 5 star review on 1st June 2020
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Mogo Direct 5 star review on 14th May 2020
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Mogo Direct 4 star review on 5th March 2019
Mr Dickinson
3
Anonymous
Anonymous  // 01/01/2019
Great price, delivered within two days of ordering, great quality, all in all a great service.
Helpful Report
Posted 10 months ago
Hello, We try really hard with every order so we are so happy to receive this great feedback. Sounds like a good result all round with the service and Basics by Mogo Folding Table fitting the bill. Thanks for getting in touch. From, The Team @ Mogo Direct
Posted 10 months ago
Good product at a fair price and easy to deal with.
Helpful Report
Posted 10 months ago
Hello, What a great succinct review! Thank you for awarding Mogo Direct 5 stars for our pricing and service! We appreciate you taking the time to reach out. From, The Team @ Mogo Direct
Posted 10 months ago
Seema was very helpful and quick to respond to all my questions via email. delivery driver was helpful and phoned before as promised on day of delivery. we would defiantly order from mogo direct again
Helpful Report
Posted 10 months ago
Order was easily placed and delivery was prompt and on time. The item ordered was to our satisfaction.
Helpful Report
Posted 10 months ago
Quality of product very good (banqueting chair) Communication regarding delivery date very good. Only negative was that it was agreed that I would be contacted half an hour before delivery so i could get to the delivery point- this didn't happen and I was only called on arrival.
Helpful Report
Posted 10 months ago
Customer care is excellent. Always very very helpful.
Helpful Report
Posted 10 months ago
Ordered on Wednesday delivered on Friday. Exactly what was wanted. Could not ask for a better severvice. Thank you
Helpful Report
Posted 10 months ago
Good morning, Thank you for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day ahead. Warm regards, The Team @ Mogo Direct Limited
Posted 10 months ago
Excellent service thanks
Helpful Report
Posted 10 months ago
Good morning, Thank you for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day ahead. Warm regards, The Team @ Mogo Direct Limited
Posted 10 months ago
The chairs and trollies we purchased are robust
Helpful Report
Posted 10 months ago
Good morning, Thank you for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are thrilled to hear that you are satisfied with your recent purchase and that the chairs and trolleys are robust and to your expectations. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day ahead. Warm regards, The Team @ Mogo Direct Limited
Posted 10 months ago
An Excellent company to deal with. Friendly accommodating staff. I'm very satisfied with the service and very delighted with the chairs I ordered. I would be very happy to reccommend Mogo Direct.
Helpful Report
Posted 11 months ago
Good morning, Thank you so much for taking the time to give us a 5-star rating! We are thrilled to hear that you had an excellent experience with Mogo Direct. It brings us immense joy to know that you are satisfied with the chairs you ordered. We strive to offer high-quality products that meet our customers' expectations, and your positive feedback reassures us that we are on the right track. Thank you for choosing Mogo Direct, and we look forward to assisting you again in the future. Warm regards, Mogo Direct Team
Posted 10 months ago
I will recommend Mogo to anyone looking for event chairs, church chairs and office furniture. They are reliable and would deliver quality product.
Helpful Report
Posted 11 months ago
Good morning, Thank you for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. Thank you so much for your 5-star rating of Mogo Direct! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. It means a lot to know that we have met your expectations in terms of quality and reliability. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Once again, thank you for your support and recommendation. Wishing you a wonderful day ahead. Warm regards, The Team @ Mogo Direct Limited
Posted 10 months ago
late shipment.
Helpful Report
Posted 11 months ago
Good morning, Thank you very much for taking the time to provide your feedback on your experience with Mogo Direct. We appreciate your input and apologise for the inconvenience caused by the late shipment. At Mogo Direct, we strive to ensure that our customers have a seamless and positive experience throughout their journey with us. We understand that timely delivery is crucial and will work to ensure that this issue doesn't affect our customers going forward. Once again our apologies for any inconvenience caused. We hope to have the opportunity to serve you better in the future. Thank you for choosing Mogo Direct. Warm Regards, The Team @ Mogo Direct.
Posted 11 months ago
Easy ordering process and fair pricing. Only reason not given 5 stars was from a managing expectations angle and is probably being over-pernickety but the confirmation email said I would be contacted by the dispatch team about delivery "to arrange a suitable delivery date with you". The next thing I received was an early morning text direct from DPD that the delivery would be made that day which luckily tied in with my plans so wasn't a problem, but it could have been. I would certainly use them again, it's just that I'm a stickler for businesses/people doing what they say they're going to, otherwise don't say it!
Helpful Report
Posted 1 year ago
Good morning, Thank you for taking the time to provide feedback for Mogo Direct We are delighted to hear that you found our ordering process easy and our pricing fair. We appreciate your feedback regarding the confirmation email and management of expectations around the delivery. We apologize for the inconvenience caused to you. Customer satisfaction is our utmost priority and we understand the importance of honoring our promises. We appreciate your understanding and would like to assure you that we will use your feedback to work towards improving our process going forward. Thank you once again for choosing Mogo Direct. We look forward to serving you in the future, and please do not hesitate to reach out if you have any further feedback or queries. Warm regards, The Team @ Mogo Direct.
Posted 11 months ago
Ordered a tressle table to use for an N scale railway set for my grandson.Ideal as able to fold legs away and lean it flat against the wall when not in use.Delivered in a timely fashion. Item well built and great value for money.
Helpful Report
Posted 1 year ago
Good morning, Thank you for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day ahead. Warm regards, The Team @ Mogo Direct Limited
Posted 11 months ago
Prompt, efficient delivery - on time. Good product, as described.
Helpful Report
Posted 1 year ago
Good morning, Thank you for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day ahead. Warm regards, The Team @ Mogo Direct Limited
Posted 11 months ago
Despite me specifically requesting this table to be put in our Greenhouse by the delivery company it was left out in torrential rain. The box that it came in disintegrated but the table itself seems ok
Helpful Report
Posted 1 year ago
Good morning, Thank you for taking the time to leave a review - we're really sorry to hear your table wasn't left where requested. We have contacted our delivery partner to ensure drivers always take note of special requests to avoid any similar issues in the future. Thank you for your order with Mogo - despite the issues with your delivery, we hope your table fits the bill. Warm regards, The Team @ Mogo Direct
Posted 1 year ago
I am very happy with my table and the service received from Mogo Direct
Helpful Report
Posted 1 year ago
Good morning, Thank you for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day ahead. Warm regards, The Team @ Mogo Direct Limited
Posted 1 year ago
Very helpful and accommodating to what we required. chairs were exactly what our hall needed. The delivery driver was very helpful and friendly. Overall would recommend Mogo Direct
Helpful Report
Posted 1 year ago
Good morning, Thank you for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day ahead. Warm regards, The Team @ Mogo Direct Limited
Posted 1 year ago
Placed order and received a call arranging delivery within a couple of hours, delivery was on time, products very good quality exactly what I was looking for 😀
Helpful Report
Posted 1 year ago
Good morning, Thank you for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day ahead. Warm regards, The Team @ Mogo Direct Limited
Posted 1 year ago
Loved the chairs I ordered. Good price, p and p reasonable too, delivery info was good and kept me informed.
Helpful Report
Posted 1 year ago
Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 1 year ago
Mogo Direct is rated 4.6 based on 689 reviews