Mogo Direct Reviews

Name: Mogo Direct
Address: 9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire, Hemel Hempstead
Rating: 4.63

4.6 Rating 692 Reviews

91 %

of reviewers recommend Mogo Direct

4.6

Based on 692 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire
Hemel Hempstead
HP2 7EP

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Mogo Direct 5 star review on 16th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Table arrived damaged ....but was replaced within two days first class service”

Helpful Report

Posted 6 years ago

Dear Mr Gough, Thank you so much for taking the time to complete our feedback survey. We are really pleased that we were able to get a replacement table quickly sent out, but would like to apologise for any inconvenience caused by delivery of the damaged table and also the subsequent delay. We'd like to assure you that we take our customers' views very seriously and will endeavour to ensure this does not happen again. Thank you once again for your order with Mogo Direct and if there is anything further we can to to assist you in due course, please do not hesitate to get in touch at any time. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“Moho direct gave us a really good service, quick delivery and excellent product. Excellent service through out.”

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Posted 6 years ago

Thank you so much for taking the time to leave us your thoughts regarding the service you received with Mogo Direct. Your feedback means a lot to us and we are so pleased that you are happy with your order! A happy customer = a happy us! Thank you once again for choosing Mogo Direct and going forward, please do not hesitate to contact us at any time if there is anything we can help you with. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“Delivery requests met in full”

Helpful Report

Posted 6 years ago

Thank you so much for taking the time to complete our online feedback survey. If there is anything we can do to help going forward, please do not hesitate to get in touch with us at any time. Thank you once again! Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“Items ordered, arrived safely, although later than initially expected due to limited stock in the UK. Mogo advised delay and advised on new delivery.”

Helpful Report

Posted 6 years ago

Thank you so much for taking the time to leave us your thoughts. We would like to apologise for the delays in getting your items delivered but would like to assure you that this doesn't happen happen very often and we are sincerely sorry for the inconvenience this caused for you. Thank you for choosing Mogo Direct and we hope to have the pleasure of working with you again soon. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“Helpful staff, a generally good product. Tables got damaged in delivery though, which was a great disappointment - that's the area to improve.”

Helpful Report

Posted 6 years ago

“Goods were dispatched for next day delivery. When I had to contact them to say they had sent the wrong item and that is was damaged they dealt with the situation very efficiently and kept me posted about a delay in despatching the replacement item”

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Posted 6 years ago

“Excellent service, and table very good quality. Thanks”

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Posted 6 years ago

Thank you for your feedback. It's good to know that you're pleased with the quality of your wooden folding trestle table.

Posted 6 years ago

“The website was informative, and the ordering process straightforward. The chairs have arrived and we are very pleased with them. They look good and are comfortable.”

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Posted 6 years ago

“Excellent service - quick and efficient delivery and very helpful delivery man. Thanks.”

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Posted 6 years ago

“I can’t fault customer services or the table and chairs that I purchased. If you order before the designated time you can get next day delivery. I can highly recommend this company. I’m really chuffed with my purchases! 😀”

Helpful Report

Posted 6 years ago

“Order process was excellent via telephone, delivery was quick, but delivery process not as good because of the lack of delivery time accuracy , with the palletted delivery given as anytime between 9.00am to 5.00pm.”

Helpful Report

Posted 6 years ago

Thank you for your feedback. It's good to hear that you enjoyed your ordering experience with us. We appreciate that the delivery window may be larger than is convenient but we can provide a timed delivery service which is available at the cost from our carrier. We hope you're happy with you're furniture and if we can be of further assistance, please let us know.

Posted 6 years ago

“I liked their customer care where by they contacted me re delivery times etc. Web site was easy to navigate with plenty of information on the product I was after.”

Helpful Report

Posted 6 years ago

“From the 1st enquiry through to the dilivery everything was delt with professionally the first lot of chairs are of excellent quality”

Helpful Report

Posted 6 years ago

“Very please with the tables we purchased they are for a bowling club. The tables are strong but light and easy to fold up and down. They also look good. The delivery was on time and the driver called half hour before arriving as requested. Overall we (the committee of our bowling club) are very please with our purchase.”

Helpful Report

Posted 7 years ago

“The order was placed before Christmas and delivery promised first week of January and the sales office obtained assurances that this would happen. They kept on top of the order and everything went to plan. Very happy with the service and the products.”

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Posted 7 years ago

“The foldable table I ordered was of an excellent quality, really substantial, and next day delivery was a pleasant bonus.”

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Posted 7 years ago

“Good communication and very helpful re delivery.”

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Posted 7 years ago

“excellent and personal response to enquiries and helpful suggestions. I would recommend Mogo Direct.”

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Posted 7 years ago

“Hi quick and efficient service”

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Posted 7 years ago

“Nothing wrong with products or Mogo Staff (very helpful) but they need to work with a much better delivery company to rate 4 or 5 stars”

Helpful Report

Posted 7 years ago

Mogo Direct is rated 4.6 based on 692 reviews