Mogo Direct Reviews

Name: Mogo Direct
Address: 9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire, Hemel Hempstead
Rating: 4.63

4.6 Rating 682 Reviews

91 %

of reviewers recommend Mogo Direct

4.6

Based on 682 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire
Hemel Hempstead
HP2 7EP

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Mogo Direct 5 star review on 16th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can’t fault customer services or the table and chairs that I purchased. If you order before the designated time you can get next day delivery. I can highly recommend this company. I’m really chuffed with my purchases! 😀”

Helpful Report

Posted 6 years ago

“Order process was excellent via telephone, delivery was quick, but delivery process not as good because of the lack of delivery time accuracy , with the palletted delivery given as anytime between 9.00am to 5.00pm.”

Helpful Report

Posted 6 years ago

Thank you for your feedback. It's good to hear that you enjoyed your ordering experience with us. We appreciate that the delivery window may be larger than is convenient but we can provide a timed delivery service which is available at the cost from our carrier. We hope you're happy with you're furniture and if we can be of further assistance, please let us know.

Posted 6 years ago

“I liked their customer care where by they contacted me re delivery times etc. Web site was easy to navigate with plenty of information on the product I was after.”

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Posted 6 years ago

“From the 1st enquiry through to the dilivery everything was delt with professionally the first lot of chairs are of excellent quality”

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Posted 6 years ago

“Very please with the tables we purchased they are for a bowling club. The tables are strong but light and easy to fold up and down. They also look good. The delivery was on time and the driver called half hour before arriving as requested. Overall we (the committee of our bowling club) are very please with our purchase.”

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Posted 6 years ago

“The order was placed before Christmas and delivery promised first week of January and the sales office obtained assurances that this would happen. They kept on top of the order and everything went to plan. Very happy with the service and the products.”

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Posted 6 years ago

“The foldable table I ordered was of an excellent quality, really substantial, and next day delivery was a pleasant bonus.”

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Posted 6 years ago

“Good communication and very helpful re delivery.”

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Posted 6 years ago

“excellent and personal response to enquiries and helpful suggestions. I would recommend Mogo Direct.”

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Posted 6 years ago

“Hi quick and efficient service”

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Posted 6 years ago

“Nothing wrong with products or Mogo Staff (very helpful) but they need to work with a much better delivery company to rate 4 or 5 stars”

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Posted 6 years ago

“Very helpful answering questions, supplying samples and being in no way at all pushy about us completing the order. Helpful and patient.”

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Posted 6 years ago

“In general Mogodirect was very responsive but we did have a hiccup when the original chair colour choice had changed and it took some time to find out if the original colours were available. I was rather disappointed that the prices had increased quite a lot over the time from our initial enquiry including the delivery charge. They were also delivered pretty quickly and everyone was pleased with them.”

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Posted 6 years ago

“Tables are excellent very sturdy. Delivered with no problems very happy. Tablecloths delivered in two days completed the look!! Many thanks!! St. Marys Loughborough.”

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Posted 6 years ago

“Placed or on web, got a phone call same day to arrange delivery and table delivered the next day. Excellent service.”

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Posted 6 years ago

“Very Quick efficient service, good backup phone call to tell me when the tables would arrive. Packaging very good no damage to any of the tables.”

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Posted 6 years ago

“I've booked a day off especially to receive my delivery and it never arrived on the day. I've stayed in all day for absolutely nothing. I've lost a holiday too! I tried to call the office a hundred times but no one ever responded. Absolutely appalling service...”

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Posted 7 years ago

“Arrived on time good price and very good quality”

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Posted 7 years ago

“Pleasure to deal with, would like simpler delivery charges if possible. Shame the deliveries are all on pallet lorries if delivering to domestic addresses but that won't affect most people.”

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Posted 7 years ago

“Within an hour of ordering on line, I was contacted by phone and told of the delivery date, and asked about the best time. Very impressive service, well done Moho.”

Helpful Report

Posted 7 years ago

Mogo Direct is rated 4.6 based on 682 reviews