Name: Mogo Direct
Address: 9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire, Hemel Hempstead
Rating: 4.63

“I am pleased with the product as it matches the description well. I was not however pleased to have waited indoors from 8.00 til 18.00 and beyond The item was eventually delivered at 14.00 the next day. There was no apology and the delivery driver blamed his satnav!”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product provided. Your feedback has been taken on board and is something we will work to improve going forward. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order; wishing you a wonderful Sunday ahead. Warm regards, Customer Services Mogo Direct Limited

Posted 4 years ago

“Efficient”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order; wishing you a wonderful Sunday ahead. Warm regards, Customer Services Mogo Direct Limited

Posted 4 years ago

“Delivery was very quick”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order; wishing you a wonderful Sunday ahead. Warm regards, Customer Services Mogo Direct Limited

Posted 4 years ago

“Excellent service from Daniela who took my order and arranged for it to be delivered on 30.9.20 when I knew I would be at home. Unexpectedly it arrived on 29.9. when I was out and it was left with a neighbour so I was unable to check the packaging, as requested. The packaging was damaged (photo submitted) but there was no damage to the table. All this reported to Daniela who was patient and helpful throughout. Instructions sheet would have been helpful. Never used this company before but chose it because I could order over the phone.”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, Customer Services Mogo Direct Limited

Posted 4 years ago

“First purchase for us. It all went very smoothly, from pro forma invoice to prompt delivery. Seema was very helpful and followed our order through for us, checking that delivery had been completed and that we were happy. Great service.”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, Customer Services Team Mogo Direct Limited

Posted 4 years ago

“Transparent website, promptly delivered goods I had ordered which were up to the exact specifications and high standard in quality as stated on website”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, Customer Services Team Mogo Direct Limited

Posted 4 years ago

“Goods arrived earlier the advised. Driver called to advise of delivery times. Goods as expected. All good.”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, Customer Services Team Mogo Direct Limited

Posted 4 years ago

“Great chairs”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, Customer Services Team Mogo Direct Limited

Posted 4 years ago

“I haven't received my order yet - despite it being scheduled for delivery on Friday 18th...”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us your feedback. We are sorry to hear that delivery was not made on Friday 18th as initially scheduled. However, I can see that Daniela has emailed you on Monday 21st to update. We apologise for the delay and subsequent inconvenience caused and will of course use your feedback to improve our service going forward. Thank you for your patience and understanding in this matter. If there is anything further we can do to help going forward, please do not hesitate to get in touch at any time. Warm regards Customer Services Team Mogo Direct Limited

Posted 4 years ago

“Very helpful, I'm a contented customer”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, Customer Services Team Mogo Direct Limited

Posted 4 years ago

“Excellent table. It is exactly what I was looking for. Great quality and very stable. Would recommend who is looking for a 3ft square table.”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, Customer Services Team Mogo Direct Limited

Posted 4 years ago

“Chair order was good Delivery was poor and I called to report the problem Chased it no reply unfortunately Disappointing service no reply poor outcome sadly Call back would be appreciated 07885 096968 thanks”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for your order with Mogo Direct, and for taking the time to leave us your feedback. We're of course sorry to hear that you're not completely satisfied with the service you've received but I understand that a member of our customer services team has now been in touch to resolve these queries. We do apologise for any inconvenience caused, and will use the feedback provided to improve our service going forward. We hope this helps and if there is anything further we can do, please do get in touch. Thank you again for your order. Kind regards, Mogo Direct

Posted 4 years ago

“Excellent service goods arrived next day as promised”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, Customer Services Team Mogo Direct Limited

Posted 4 years ago

“Fab service from ordering to delivering our order”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, Customer Services Team Mogo Direct Limited

Posted 4 years ago

“Very impressed with the quality of the article I bought, the service and transport company were equally good and of a high standard.”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, Customer Services Team Mogo Direct Limited

Posted 4 years ago

“Before the lockdown we ordered 30 folding padded chairs and 4 folding tables and 20 chairs and the 4 folding tables were delivered very quickly however the factory only had the 20 chairs in stock with the other 10 to follow. Lockdown then occurred so the other 10 took quite a time to be made because the factory was locked down. This didn't matter as out Hall was also locked down. MOGO kept us informed on the ongoing situation and we received the other 10 earlier this week. We highly recommend MOGO who dealt with this extreme situation very professionally and were contactable at all times.”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, Customer Services Team Mogo Direct Limited

Posted 4 years ago

“great service & fantastically quick!”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, Customer Services Team Mogo Direct Limited

Posted 4 years ago

“I chose the 6ft adjustable folding table to use for art/crafts outdoors and in. I had difficulties processing the order through the website and had to reload twice to make it work and even then I was unsure if it had gone through. I contacted Mogo via email and received a response and confirmation the next day which was helpful. The table arrived 3 days later. It was easy to set up and seems quite sturdy. Ready for action.”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. We have taken note of the issues you have experiences with the website, and are working to resolve these as a matter or urgency. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, Customer Services Team Mogo Direct Limited

Posted 4 years ago

“I was amazed by how quickly my order arrived and then by the quality of the product, a cutting table (New Zown adjustable height table). On top of that Mogo has displayed excellent customer service by keeping the customer (me!) informed every step of the way. I would not hesitate to recommend Mogo Direct. C.A.Burt”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, Customer Services Team Mogo Direct Limited

Posted 4 years ago

“I am very happy with the service I received. Everyone is serious impressed with the quality and comfort of the chairs”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, Customer Services Team Mogo Direct Limited

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Mogo Direct Reviews