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Mogo Direct Reviews

4.6 Rating 717 Reviews
91 %
of reviewers recommend Mogo Direct
Company Reviews Product Reviews
299
 Metrics Info
4.6
Based on 717 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Mogo Direct Reviews

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire
Hemel Hempstead
HP2 7EP

Write Your review

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
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Verified Buyer
“Just what we wanted ; well delivered. Thanks.”
Helpful Report
Posted 4 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order and wishing you a wonderful week ahead! Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 4 years ago
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Verified Buyer
“Great communication, service and delivery!”
Helpful Report
Posted 4 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order and wishing you a wonderful week ahead! Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 4 years ago
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Verified Buyer
“What a stellar company. Needed a table urgently and they provided urgently. Wonderful helpful person on the end of the phone and equally helpful person getting my table ready. I purchased the Mogo table and what a superb, strong elegant table it is. Well made and whether used with or without a table cloth it looks equally good. Perfect for both in and outdoors. This table is going to be well used and I would highly recommend this company. They have everything one needs in the way of tables and chairs for all occasions. Visit the website and be surprised.”
Helpful Report
Posted 4 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. We are deeply grateful for your kind words, and are so pleased to have a happy customer! If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order and wishing you a wonderful week ahead! Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 4 years ago
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Verified Buyer
“12 day delivery disappointing but otherwise everything fine.”
Helpful Report
Posted 4 years ago
Good evening, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product. We have noted your feedback regarding the delivery time, and will of course work to improve this. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order; wishing you a wonderful weekend ahead. Warm regards, Customer Services Team Mogo Direct Limited
Posted 4 years ago
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Verified Buyer
“Absolutely first class service”
Helpful Report
Posted 4 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order; wishing you a wonderful week ahead. Warm regards, Customer Services Team Mogo Direct Limited
Posted 4 years ago
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Verified Buyer
“Initial contact by telephone was not good, as the receptionist at MD did not seem to understand the language ie English! The return call requested did not materialise. However our follow up call a week later went well and having made the appointment to visit to view your products, we were extremely impressed with the service we received. Very professional. We placed our order Immediately and received the products as promised on time. We are very pleased with the table and chairs,as they are exactly what we were looking for! Thank you.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product provided. Your feedback has been taken on board and is something we will work to improve going forward. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order; wishing you a wonderful Sunday ahead. Warm regards, Customer Services Mogo Direct Limited
Posted 4 years ago
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Verified Buyer
“A good quality product. I like the fact I can adjust the hight easily to suit my requirements. Delivery was prompt as expected. I would recommend this product and company.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order; wishing you a wonderful Sunday ahead. Warm regards, Customer Services Mogo Direct Limited
Posted 4 years ago
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Verified Buyer
“Came across Mogo quite by chance. What a find! Good product at a reasonable price and delivered speedily. Couldn't ask for more than that!”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order; wishing you a wonderful Sunday ahead. Warm regards, Customer Services Mogo Direct Limited
Posted 4 years ago
Anonymous
Verified Buyer
“I am pleased with the product as it matches the description well. I was not however pleased to have waited indoors from 8.00 til 18.00 and beyond The item was eventually delivered at 14.00 the next day. There was no apology and the delivery driver blamed his satnav!”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product provided. Your feedback has been taken on board and is something we will work to improve going forward. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order; wishing you a wonderful Sunday ahead. Warm regards, Customer Services Mogo Direct Limited
Posted 4 years ago
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Verified Buyer
“Efficient”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order; wishing you a wonderful Sunday ahead. Warm regards, Customer Services Mogo Direct Limited
Posted 4 years ago
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Verified Buyer
“Delivery was very quick”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order; wishing you a wonderful Sunday ahead. Warm regards, Customer Services Mogo Direct Limited
Posted 4 years ago
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Verified Buyer
“Excellent service from Daniela who took my order and arranged for it to be delivered on 30.9.20 when I knew I would be at home. Unexpectedly it arrived on 29.9. when I was out and it was left with a neighbour so I was unable to check the packaging, as requested. The packaging was damaged (photo submitted) but there was no damage to the table. All this reported to Daniela who was patient and helpful throughout. Instructions sheet would have been helpful. Never used this company before but chose it because I could order over the phone.”
Helpful Report
Posted 4 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, Customer Services Mogo Direct Limited
Posted 4 years ago
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Verified Buyer
“First purchase for us. It all went very smoothly, from pro forma invoice to prompt delivery. Seema was very helpful and followed our order through for us, checking that delivery had been completed and that we were happy. Great service.”
Helpful Report
Posted 4 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, Customer Services Team Mogo Direct Limited
Posted 4 years ago
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Verified Buyer
“Transparent website, promptly delivered goods I had ordered which were up to the exact specifications and high standard in quality as stated on website”
Helpful Report
Posted 4 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, Customer Services Team Mogo Direct Limited
Posted 4 years ago
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Verified Buyer
“Goods arrived earlier the advised. Driver called to advise of delivery times. Goods as expected. All good.”
Helpful Report
Posted 4 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, Customer Services Team Mogo Direct Limited
Posted 4 years ago
Anonymous
Verified Buyer
“Great chairs”
Helpful Report
Posted 4 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, Customer Services Team Mogo Direct Limited
Posted 4 years ago
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Verified Buyer
“I haven't received my order yet - despite it being scheduled for delivery on Friday 18th...”
Helpful Report
Posted 4 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us your feedback. We are sorry to hear that delivery was not made on Friday 18th as initially scheduled. However, I can see that Daniela has emailed you on Monday 21st to update. We apologise for the delay and subsequent inconvenience caused and will of course use your feedback to improve our service going forward. Thank you for your patience and understanding in this matter. If there is anything further we can do to help going forward, please do not hesitate to get in touch at any time. Warm regards Customer Services Team Mogo Direct Limited
Posted 4 years ago
Ian Smith
Verified Buyer
“Very helpful, I'm a contented customer”
Helpful Report
Posted 4 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, Customer Services Team Mogo Direct Limited
Posted 4 years ago
Anonymous
Verified Buyer
“Excellent table. It is exactly what I was looking for. Great quality and very stable. Would recommend who is looking for a 3ft square table.”
Helpful Report
Posted 4 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, Customer Services Team Mogo Direct Limited
Posted 4 years ago
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Verified Buyer
“Chair order was good Delivery was poor and I called to report the problem Chased it no reply unfortunately Disappointing service no reply poor outcome sadly Call back would be appreciated 07885 096968 thanks”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for your order with Mogo Direct, and for taking the time to leave us your feedback. We're of course sorry to hear that you're not completely satisfied with the service you've received but I understand that a member of our customer services team has now been in touch to resolve these queries. We do apologise for any inconvenience caused, and will use the feedback provided to improve our service going forward. We hope this helps and if there is anything further we can do, please do get in touch. Thank you again for your order. Kind regards, Mogo Direct
Posted 4 years ago
Mogo Direct is rated 4.6 based on 717 reviews
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