Modern Living Reviews

Name: Modern Living
Address: 2-4 Duncome Way, Bradford
Rating: 4.73

4.7 Rating 1,011 Reviews

94 %

of reviewers recommend Modern Living

Company Reviews

Metrics

Info

4.7

Based on 1,011 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01274 541236

Email:

sales@modernlivingdirect.co.uk

Location:

2-4 Duncome Way
Bradford
bd8 9SY

Write Your review

Tell us how Modern Living made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Modern Living 5 star review on 26th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was trying to source a Bosch cooker hood. I got extremely good advice from Craig, the product came very quickly and the price was good. All in all I'm very pleased with my first transaction with Modern Living.”

Helpful Report

Posted 6 years ago

“The website was simple rto follow and it helped to find the goods I required. Delivery was quick and efficient”

Helpful Report

Posted 6 years ago

“Excellent service, next day delivery, arrived within the 2 hour time slot. Able to track where delivery van was and the number of the drop. Product exactly as expected. Highly recommended.”

Helpful Report

Posted 6 years ago

“A lot of customers are quick to complain when things go wrong when dealing with companies, but working in a service related industry myself I value when employees go the extra mile to help a customer. For that reason I’d like to highlight the great help Craig and Amreen have been today. I’ve had a damaged product delivered and these two have gone above and beyond to make sure I’ve got the replacement part despite me being an awkward customer! - Thanks again guys!”

Helpful Report

Posted 6 years ago

Thank you Ryan, but you really weren't awkward at all.

Posted 6 years ago

“Good price and speedy delivery 👍🏼👍🏼”

Helpful Report

Posted 6 years ago

Thank you so much. We hope to hear from you again in the future.

Posted 6 years ago

“Best price for the sink and tap from my searches. Quick response from customer service and delivered quickly. Would use again”

Helpful Report

Posted 6 years ago

Thank you AB, it was our pleasure.

Posted 6 years ago

“A very smooth purchase. Kept informed of delivery both by Modern Living and the courier company giving a delivery time slot which is good.”

Helpful Report

Posted 6 years ago

“Excellent product at an excellent price. Fast delivery. Will have no hesitation in using again. Thanks”

Helpful Report

Posted 6 years ago

Thank you, Andrea. We appreciate it.

Posted 6 years ago

“best price paid. arrived even quicker than expected. exceptional service would defiantly recommend”

Helpful Report

Posted 6 years ago

Thank you, Debra. We hope you consider us for the next purchase.

Posted 6 years ago

“Great service delivered the next day”

Helpful Report

Posted 6 years ago

Thank you very much. :)

Posted 6 years ago

“I had a couple of questions before purchase and I had prompt response from Modern Living. We are very pleased with the flooring.”

Helpful Report

Posted 6 years ago

“Everything was very easy from start to finish. I liked a product. I ordered it. I was kept informed of the delivery status. It with at my house 2 days later. Good communication and efficient. Just what you want when you order something online.”

Helpful Report

Posted 6 years ago

Excellent to hear Rahee. We are always trying to streamline the site and buying process - we want our product pages to have the information you need to be confident in what you are buying. Sometimes it's easier with items like Bosch appliances where the information is available everywhere, but items like the double drainers (which we think are great) we are always trying to tweak and improve. It's nice to get validation that we are progressing along the right lines.

Posted 6 years ago

“The product I ordered was out of stock so Modern Living upgraded it to a higher spec product at no extra charge. Their communication was excellent throughout, delivery arranged for a day to suit me and delivery company then texted me on the morning with a two hour slot. Very happy with the service.”

Helpful Report

Posted 6 years ago

Thank you for the review. Similar to Michael's review below, we were caught out with a couple of orders for a microwave we were waiting on stock. We had another one in that would work for your installation, so were able to upgrade.

Posted 6 years ago

“Excellent service - was a problem wth damage to item was dealt with and replaced quickly.”

Helpful Report

Posted 6 years ago

Thank you - I'm pleased you found it resolved quickly and efficiently. If you don't mind I'll just expand on the issue as I don't want it to look like we send out faulty products! The hood you bought had a manufacturing fault - a scuff/discolouration on the finish. You contacted us quickly, sent pictures and we were able to get it picked up and replaced easily.

Posted 6 years ago

“Good communication. Delivered on time. Everything as described. I would recommend Modern Living”

Helpful Report

Posted 6 years ago

Thank you. We hope to deal with you again.

Posted 6 years ago

“Did well for for upgrading my microwave for only£15 thanks.”

Helpful Report

Posted 6 years ago

Thanks Michael, that's very fair. The microwave was out of stock with us and with Bosch , but as we advertised it as available tried to find the best solution we could.

Posted 6 years ago

“Always very helpful and informative when I rang to get further info on their products. I ordered on line but they then rang me to arrange a convenient delivery date and the item was delivered exactly as agreed. Modern Living are a pleasure to do business with.”

Helpful Report

Posted 6 years ago

Thank you very much for your custom and the great review. It's much appreciated.

Posted 6 years ago

“Excellent & speedy service - highly recommended. Ordered my item before 1pm with standard delivery & it was delivered before lunchtime the next day by the manufacturer. Would definitely order with Modern Living again.”

Helpful Report

Posted 6 years ago

Thank you Mrs Collins. If we are honest, that was partly good timing and it fell perfectly into a delivery schedule, but we are happy to accept all the credit ;)

Posted 6 years ago

“Excellent products, fair prices and very friendly staff who kept us updated about the order progress. I'd use this company again.”

Helpful Report

Posted 6 years ago

Thank you very much. We try our best. :)

Posted 6 years ago

“Very helpful with info & delivery”

Helpful Report

Posted 6 years ago

Thank you so much and we hope we can help again in the future.

Posted 6 years ago

Modern Living is rated 4.7 based on 1,011 reviews