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Modern Living Reviews

4.7 Rating 1,032 Reviews
94 %
of reviewers recommend Modern Living
4.7
Based on 1,032 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Modern Living Reviews
Visit Website

Phone:

01274 541236

Email:

sales@modernlivingdirect.co.uk

Location:

2-4 Duncome Way
Bradford
bd8 9SY

Write Your review

After seeing the products I needed on line I rang the store to ask about the best way of buying them, a store visit or online. As the items would be sent direct from the supplier I was advised to order online. The chap I spoke with was very friendly and called the supplier to check the stock was ok, it was, i ordered for store collection as I had a date with Mr Springsteen in Sunderland and wasn’t sure I’d be home. After I received an order complete email I rang to arrange collection only to be told the store had sent the products to my address instead of holding them in store. Anyway fortunately my dog sitter was there to accept the delivery and i arrived back from my very wet and soggy amazing date to a complete delivery of amazingly priced products. No complaints from me, 🤞🏻my plumber is happy too. I saved £600 by shopping around ❤️ and the person posting them saved my a journey to the store
Helpful Report
Posted 7 months ago
Thanks for sharing your detailed experience! We’re glad to hear that, despite the little mix-up, everything turned out well in the end. It’s fantastic that you were able to save a significant amount by shopping around and that the products arrived safely, even though they were sent to your address instead of being held in store. We hope your plumber is just as pleased with the items as you are. If you need any further assistance or have additional feedback, please don’t hesitate to reach out. We're here to help!
Posted 5 months ago
Daisy 5 Piece Rattan Outdoor Sofa Set was in stock, ordered and delivered within a week. Great service. Funiture looks great too - cant wait to start using it once the rain stops up here in Scotland!! Thank you.
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Posted 7 months ago
Thanks for the great review! We're pleased to hear that your Daisy 5 Piece Rattan Outdoor Sofa Set was delivered quickly and looks fantastic. We hope the weather clears up soon so you can start enjoying it. Thanks again!
Posted 5 months ago
Good service
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Posted 7 months ago
Excellent service arrived on time . Two very pleasant young men delivered item. Very happy with purchase
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Posted 7 months ago
Great company to deal with. Good old fashioned advice given. Prices very competitive. Delivery in less than 24hrs!!!
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Posted 7 months ago
Michael was extremely helpful and kept in touch regularly about my order. It was delivered successfully and I am very happy with my purchase. Thank you.
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Posted 7 months ago
All good value for the money came on time very happy.
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Posted 8 months ago
Excellent product very quick delivery.The only problem was the message to call when near was not passed to the courier other the that a very goog experience will use you again
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Posted 8 months ago
Fast delivery, great service
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Posted 8 months ago
Sink very good quality at a great price delivery very fast.
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Posted 8 months ago
Service and delivery excellent, we haven't unpacked the item yet as the refurb of the shower room starts next week, and we want to keep the towel radiator safe in the packaging. So far, excellent, thank you
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Posted 8 months ago
Excellent customer service and fast delivery
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Posted 8 months ago
Very efficient and easy to place order
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Posted 8 months ago
Very fast delivery and up to date information provided
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Posted 8 months ago
You're sending surveys out and I haven't received the item yet!
Helpful Report
Posted 8 months ago
Hi Robert, sorry about that. Its an automated process that sends out to every customer after a couple of days. As your item is quite a large box, it takes few extra days for it to arrive. Let us know if there's any issues when you receive it.
Posted 8 months ago
Very easy and pleasant to deal with great prices and I absolutely love my new bath, delivery service was excellent
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Posted 8 months ago
Excellent customer service accidentally ordered the wrong product customer service dealt with this so efficiently meaning no delay or inconvenience to me
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Posted 8 months ago
I ordered a kitchen mixer tap that needed to be suitable for low pressure. I had noticed a slight error in the description of one tap that I liked, against its specifications. I contacted Modern living and they were super fast at obtaining the correct information from the manufacturer of that tap. It was indeed suitable for my requirements, and they updated their website. I ordered this tap and it arrived in a day or two. I waited for my plumber to install it before reviewing. All is good, I have a perfect mixer tap at a good price and I got a discount code too. Excellent company and highly recommended. Many thanks.
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Posted 8 months ago
I ordered something, it turned up the next day. Wow!
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Posted 8 months ago
Excellent firm to deal with. Staff very friendly and helpful. Would buy here again, no problem.
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Posted 8 months ago
Modern Living is rated 4.7 based on 1,032 reviews