Modern Living Reviews

Name: Modern Living
Address: 2-4 Duncome Way, Bradford
Rating: 4.73

4.7 Rating 1,011 Reviews

94 %

of reviewers recommend Modern Living

Company Reviews

Metrics

Info

4.7

Based on 1,011 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01274 541236

Email:

sales@modernlivingdirect.co.uk

Location:

2-4 Duncome Way
Bradford
bd8 9SY

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Modern Living 5 star review on 26th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best price, swift delivery, great product, good packaging. The website is easy and payment handling and other features were just great. Normally I do not leave a feedback but I thought Modern Living and their team deserved to be appreciated for being professional.”

Helpful Report

Posted 6 years ago

Thank you very much for that, it's appreciated.

Posted 6 years ago

“I purchased a Bosch Dishwasher from Modern Living. My reason for choosing Modern Living was the price. It was one of the cheapest i had seen online and it was in stock with a quick delivery date. The communic!ion from them was brilliant. They contacted me to arrange a suitable delivery day,date and advised that the driver would call beforehand to give me an estimated time. The delivery was arranged for 5 days later and on the morning true to word the driver called and told me an expected time. The item was delivered on a pallet and I asked him to leave it in a suitable place, I was there for delivery. The Dishwasher was well packaged and protected and I had no issues at all. I would highly recommend them for your purchases.”

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Posted 6 years ago

Thank you so much for the lovely review. It's really appreciated.

Posted 6 years ago

“Excellent service. Ordered a Bosch cooker hood on Monday morning and it was delivered on Wednesday as promised. The price was extremely competitive too.”

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Posted 6 years ago

Thank you for taking the time to leave a review.

Posted 6 years ago

“I wanted to purchase a bath from Modern Living as the delivery information on the website explained that a delivery at a mutually convenient time would be made. This did not happen I had to chase up the delivery a number of times. While the person on the phone was perfectly helpful within the remit of her role, it is clear that there were a number of third parties involved which made the process of chasing up and arranging an appropriate delivery extremely stressful. Please make the information on your delivery page clear so as not to raise expectations of a possible nominated delivery day for large items.”

Helpful Report

Posted 6 years ago

Hi. I'm really sorry you haven't had a good experience with your order from us. We often get the baths delivered direct from our supplier to the customer which usually means a quicker turnaround time. The flip side is we are out of the loop when arranging the delivery. We really don't like negative feedback and do take it seriously and would appreciate if you got in touch so we can look at how we can make the information clearer to help customers going forward.

Posted 6 years ago

“Excellent customer service from the team (Craig and Amreen) both on telephone and on email. They resolved my queries immediately with a very positive attitude. I would certainly recommend. Thank you.”

Helpful Report

Posted 6 years ago

Thank you Mrs Holman, it's appreciated.

Posted 6 years ago

“Very good service. Answered our queries about the appliance & were very helpful. Ordered online, received email immediately confirming, then the following day, received a phone call to confirm we would be in on day of delivery. Had a phone call from delivery driver before drop off, to make sure we were in. All in all, excellent service.”

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Posted 6 years ago

Thank you so much. That's pretty much the textbook order and we aim for that every time.

Posted 6 years ago

“Bought a cooker hood. The one we wanted was out of stock and we were offered a higher spec model for the same price. Staff were extremely helpful and kept us updated. Goods arrived as agreed.”

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Posted 6 years ago

Thank you for the review. We had a great offer on a different island hood so were able to pass that on to you. I hope the new kitchen looks great.

Posted 6 years ago

“Great customer service. Went above and beyond what i could have expected. Would 100% use again. Product perfect and speedy delivery”

Helpful Report

Posted 6 years ago

Thank you Chris. The stars aligned slightly so our driver happened to be close to where the filters could be picked up from , but we're happy to take all the credit. :)

Posted 6 years ago

“Although you didn't have what I was looking for in stock you actually sourced it for me and got it to me in really quick time. Thanks for the help and speedy response”

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Posted 6 years ago

We try to do our best :) Thank you for taking the time to leave a review.

Posted 6 years ago

“Bosch grillplate ordered by phone with a very helpful lady and delivery as promised. Would definitely use Modern Living again.”

Helpful Report

Posted 6 years ago

Thank you for taking the time out to leave us a review. Happy grilling!

Posted 6 years ago

“An excellent company with fantastic service. Would highly recommend”

Helpful Report

Posted 6 years ago

Thank you Claire, we hope to deal with you again.

Posted 6 years ago

“Great price and service - ordered a Luxair cooker hood through the site and it was cheaper and arrived faster than if I had ordered through Luxair direct. Follow-up correspondence checking all ok was a nice touch. Will definitely use again.”

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Posted 6 years ago

Excellent to hear. Thank you very much!

Posted 6 years ago

“Bath came next day. Very good”

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Posted 6 years ago

Thank you for the review. Enjoy your new bath!

Posted 6 years ago

“This is my review as I did not receive an e-mail with link to do this. We ordered a CDA Built in single oven and were very pleased with price the appliance and the excellent service, quick free and prompt delivery on the day arranged, couldn't have asked for more, and the free gift and note from Amreen was a nice touch. Thank you”

Helpful Report

Posted 6 years ago

AMREEN! Why didn't you take the first line out when Mr Woodward asked you to help him with his review!!! Oh well....

Posted 6 years ago

“Good product, arrived within time-frame. Courier could have been more helpful.”

Helpful Report

Posted 6 years ago

Hi. Sorry to hear there was an issue with the courier. We hate it when that happens as it reflects badly on us. Send us a message and we'll look into it further for you. Thanks, Craig.

Posted 6 years ago

“Excellent customer service, being knowledgeable and helpful.”

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Posted 6 years ago

Thank you. Glad to hear everything was good.

Posted 6 years ago

“Ordered the tap on Tuesday and was with me on Thursday. Good product and good price. Thanks - Michael”

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Posted 6 years ago

“I needed a RAK basin without the pedestal and they had the best price. Took about 5 days for delivery but was easy enough.”

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Posted 6 years ago

“Hi. My hood was delivered on the day promised with a call the day before to give a 2 hour window. Very good so far, we've not installed the hood yet but it looks great.”

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Posted 6 years ago

“Ordered double drainer sink on Tuesday afternoon received delivery Wednesday morning. Very impressed with delivery time and professional service provided by staff over the phone.”

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Posted 6 years ago

Thanks Anita. We do try and get our orders dispatched as quick as we can and I'm please you found the process easy and quick. :)

Posted 6 years ago

Modern Living is rated 4.7 based on 1,011 reviews