Modern Living Reviews

Name: Modern Living
Address: 2-4 Duncome Way, Bradford
Rating: 4.73

4.7 Rating 1,033 Reviews

94 %

of reviewers recommend Modern Living

Company Reviews

Metrics

Info

4.7

Based on 1,033 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01274 541236

Email:

sales@modernlivingdirect.co.uk

Location:

2-4 Duncome Way
Bradford
bd8 9SY

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Modern Living 5 star review on 28th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reliable, excellent delivery service”

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Posted 5 years ago

“very good service and delivery”

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Posted 5 years ago

“Very helpful on the telephone and prompt delivery. Definitely recommend them”

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Posted 5 years ago

“Absolutely brilliant service. Unlike many other sites In Stock meant in stock , so needing item quickly for work on Kitchen was a breeze. They quoted delivery from order within 5 days and did it in 2. Highly recommended.”

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Posted 5 years ago

“Good price, great service!!!”

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Posted 5 years ago

“Fast and efficient service. Taps look great - good value for money. Thank you.”

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Posted 5 years ago

“Very simple ordering process and arrived on time. Sink good quality.”

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Posted 6 years ago

“Excellent service, quick delivery and good communication from Modern Living. Would definitely use again,”

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Posted 6 years ago

“The entire process from ordering online through order confirmation and final delivery was incredibly easy and uneventful. Great communication, friendly helpful staff and delivered on time in perfect condition by a friendly helpful driver. A fantastic service - thank you.”

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Posted 6 years ago

“Outstanding service. Integrated Coffee Machine arrived the next day and it's perfect. Great service will definitely use Modern Living again. Highly recommended!”

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Posted 6 years ago

“Easily navigated website, product in stock and available for a fair price. Really fast delivery which is very much appreciated. Really good all round experience. Thanks.”

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Posted 6 years ago

“So far so good awaiting delivery”

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Posted 6 years ago

“we are in the process of having a new kitchen designed and to reduce costs i decided to purchase my own kitchen devices. therfore spent a bit of time surfing the net for competitive prices. we knew the make and model number we required and everytime modern living was the cheapest fr the appliances. therfore we entered all of the appliance in to our basket and i called modern living to see if there was any further discount on the bosch appliances we had in our bin. Craig from modern living said leave it with me and i will see what i can do with the price. he called me back and was able to negotiate a further discoutn with the bosch sales people, therfore we dully ordered the equipment and waited for our delivery, this went very well with the delivery driver calling us 1 hour prior to our delivery slot. all items delivered in a safe and secure pallet delivery. oh i also for got to mention Craig was able to advise us with regards to the vented induction kit we would require the venting kit with thiis purchase. (great work fella) we also recived a set of bosch induction pots and pans free gratis. i will defo use this company again good corteoues service from a great company Tom M”

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Posted 6 years ago

“Great price and service. Received a call shortly after ordering asking when I would like delivery. Received in 48 hours.”

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Posted 6 years ago

“The price was competitive but then the delivery charge bumped up the cost. Disappointed that no-one bothered to tell me that the item was awaited from the manufacturer and I had to chase for a delivery date.”

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Posted 6 years ago

Hi, thanks for taking the time to leave the review. The comment about the lead time is fair and we do apologise. There have been some large stock orders for Bosch this month and the extra layer of admin has caused maybe a 10 day lead time on some orders. We should have done better with the communication, but we will be back to normal in the New Year. In terms of the delivery charge, we try to be (and believe we are) upfront and transparent with the large item delivery charges. They show on the Google shopping and other comparison sites and are fully visible in the basket before checkout and before any details are entered. At that point, if the total delivered cost is no longer competitive, then there is no obligation to continue with the purchase.

Posted 6 years ago

“Very quick, very efficient service.”

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Posted 6 years ago

“I am very impressed with the service I experienced with Modern Living. I ordered the item I wanted over the phone and it arrived well packed and on time as promised. Very helpful staff and good service. Thank you. Joan Thurman 🌸 🌺 🌼”

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Posted 6 years ago

“Excellent Friendly Service. I phoned and asked lead time for a microwave delivery. The lady checked stock, contacted supplier and called back at agreed time to detail when we would expect if ordered that day. Ordered that very day and it arrived just as she had stated. Exceptional. Very pleased will service and product. Thanks”

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Posted 6 years ago

“There was a slight delay receiving our goods but the company let us know and apologised and sent us out some free pans! We are delighted with our pans and cooker hood. It was the best price around and it looks amazing in our new kitchen in time for Christmas! Thank you”

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Posted 6 years ago

“Excellent Service; our item was out of stock but the Manager rang me to tell me and said he would source it as quickly as possible. Within a week I had my new hob and just before Christmas so excellent 5 out 5!”

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Posted 6 years ago

Modern Living is rated 4.7 based on 1,033 reviews