Modern Living Reviews

Name: Modern Living
Address: 2-4 Duncome Way, Bradford
Rating: 4.73

4.7 Rating 1,011 Reviews

94 %

of reviewers recommend Modern Living

Company Reviews

Metrics

Info

4.7

Based on 1,011 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01274 541236

Email:

sales@modernlivingdirect.co.uk

Location:

2-4 Duncome Way
Bradford
bd8 9SY

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Modern Living 5 star review on 26th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived, as predicted, 5 working days after ordering. Exactly what I wanted and reasonably priced”

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Posted 6 years ago

Thank you for leaving the review. I'm pleased everything was satisfactory.

Posted 5 years ago

“Prompt reply to my question on the website. Ordered new part for my cooker hood and it came within a day or two. £9.99 postage is shockingly pricey compared to other companies postage. Would have given 5* if the postage had been reasonable.”

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Posted 6 years ago

Thank you for leaving us a review, we do take your point about the postage. We only use a next day carrier for our parcel deliveries and the cost is pretty much a true reflection of what they charge. If it is in stock then the customers get it very quickly. Often with the little accessory orders we have to order them in and that can take 4-5 days, so we want to send it next day when it arrives to make sure we hit the published timeframe. Hopefully the total cost you paid was still competitive and all our postage charges are visible in the basket before checkout as there is nothing worse than having to fill in details before you can see delivery charges.

Posted 5 years ago

“I bought a Bosch induction hob. Very good price and arrived within two days time from the date of purchase. What else you can expect? Definitely five stars rating”

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Posted 6 years ago

Thank you so much. I'm pleased everything was good.

Posted 5 years ago

“Bought Bosch Shelves for a Bosch Oven - Cheapest I could find on internet £4 cheaper than Bosch. Free Delivery - Ordered Sunday Night delivered Tuesday, very well packed. Excelent price, Excellent Delivery Time, Excellant Packinging = Excellent Service. Thank You”

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Posted 6 years ago

Thank you so much for taking the time to leave the review.

Posted 5 years ago

“I am really pleased with the build quality and design of the tap. Fast service and good delivery with a 2hr time slot.”

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Posted 6 years ago

Many thanks for the review. We do really well with these in our showroom rather than online - i think it's probably because when customers get hands on with them they are reassured about the build quality more than just seeing the picture online. All the Scott & James taps are very good and we do recommend them.

Posted 5 years ago

“Good Service, very efficient, purchase made easy, would definitely recommend.”

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Posted 6 years ago

Thank you so much for taking the time to leave the review :)

Posted 5 years ago

“My purchase was for an integrated dishwasher for a second home and this was supplied at a competitive price, including delivery which was to my timescale and I was kept well informed as to timing which was suitable to my programming. The driver was both efficient and courteous and I would have no hesitation in using Modern Living again and recommend them to others.”

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Posted 6 years ago

Excellent thank you. We don't have any control really over the 3rd party drivers so it's always good to hear positive things about them.

Posted 5 years ago

“Excellent customer service.....well beyond other firms. Delivery on time and very quick”

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Posted 6 years ago

Thank you so much for the excellent review :)

Posted 5 years ago

“Excellent service, Craig was most helpful and answered all my questions in a very competent manner. The delivery arrived on the day it was due and my new oven is now awaiting installation. If only the electrician was as diligent as Craig!”

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Posted 6 years ago

My colleague, Amreen, gets very jealous with the reviews that mention me by name. That pleases me more than it should. Many thanks for leaving the review :)

Posted 5 years ago

“Impressive service and contact.”

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Posted 6 years ago

Short and to the point. But I like it! Many thanks

Posted 5 years ago

“I was having difficulty in identifying the correct part for a Neff kitchen appliance from the Neff website. Modern Living not only identified the correct part for me but provided an excellent service by sending to me very promptly and at a very reasonable price. I'd definitely use them again, and recommend them very highly.”

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Posted 6 years ago

Thank you. We are always happy to check before purchase as there are so many different codes which are pretty much the same. Many thanks.

Posted 5 years ago

“Very good service.”

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Posted 6 years ago

Very concise review :)

Posted 5 years ago

“The service and value-for-money from Modern Living is superb. Thank you. We have been renovating our new home and building a new kitchen. Over the past five months we have bought a lot of appliances and sadly only discovered Modern Living as we approach the end of the project. Had we known about the company before, we would have bought all our appliances from you not least because advice and support was only a phone call away when needed. Just brilliant!”

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Posted 6 years ago

Thank you for the nice review. We can't always be the cheapest (we try!), but we do try and offer good customer service and are just a phone call away.

Posted 5 years ago

“Excellent service, Excellent Price, rapid delivery - was out of stock and arrived earlier than expected, I'm very pleased :-)”

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Posted 6 years ago

“Good service. Problem on availability sorted out without issue. Delivery time fine.”

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Posted 6 years ago

“The Modern Living website experience was very straightforward and my product was delivered on time and with full tracking information. The package was in good condition when it arrived.”

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Posted 6 years ago

“Delivered on the expected date. Not yet fitted appliance hope to do do in next week or two”

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Posted 6 years ago

“Great product at a good price. The product I wanted was delayed, so they rang and offered me an alternative which I received within 48 hours. Great service.”

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Posted 6 years ago

“Great service. I would recommend Modern Living. They went out of the way to deliver a superb extractor fan with a very quick turn around.”

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Posted 6 years ago

“Even after a year if purchase the team (Craig) was able to assist and solve an issue - really good service”

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Posted 6 years ago

Modern Living is rated 4.7 based on 1,011 reviews