Modern Living Reviews

Name: Modern Living
Address: 2-4 Duncome Way, Bradford
Rating: 4.73

4.7 Rating 1,011 Reviews

94 %

of reviewers recommend Modern Living

Company Reviews

Metrics

Info

4.7

Based on 1,011 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01274 541236

Email:

sales@modernlivingdirect.co.uk

Location:

2-4 Duncome Way
Bradford
bd8 9SY

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Modern Living 5 star review on 26th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Left dishwasher on the drive for my 73 year old husband to get in the house by himself. Would advise people to avoid them.”

Helpful Report

Posted 7 years ago

I understand your frustration and apologise for the inconvenience you suffered. We do explain our delivery method on the /delivery-information page, which is on the top of every page on the site - the lorry icon. We did deliver on the day we mutually agreed and other than the delivery there were no other problems with the order. We use 3rd party couriers for our deliveries, and you can see from other reviews their politeness and helpfulness can vary. We do wish you all the best going forward and this review may be helpful for other customers who would require assistance with heavier appliances that they should make arrangements or shop around for online retailers who offer 2 man delivery options.

Posted 7 years ago

“Firstly, Price was the best online beating major competitors by nearly 20%. Communications via email and telephone was quick, friendly and informative and dealt with all enquiries efficiently. Delivery was as planned and 3rd party driver was very considerate and helpful especially due to difficulty delivery location. Dishwasher is running perfectly, not one complain!”

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Posted 7 years ago

“Excellent price and very helpful staff. Thank you”

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Posted 7 years ago

“Friendly and helpful, Richard was excellent”

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Posted 7 years ago

“What can i say, from meeting the sales person, to the end product, totally professional in everything that was done , I had two bathrooms fitted,one after the other,the fitting team were brill ,every day they cleaned up, any problems were quickly sorted out,there were not the cheapest but if you want the best ,go with this company outstanding and professional”

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Posted 7 years ago

“Excellent customer service, prompt delivery, thanks! 5 star, fully recommended!”

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Posted 7 years ago

“extremely efficient service. i have yet to fit my extractor fan but it arrived safely and would recommend this company.”

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Posted 7 years ago

“Excellent service!, super fast delivery and a great price!!! Highly recommend!!!”

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Posted 7 years ago

“Excellent price and excellent customer service.”

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Posted 7 years ago

“I find it VERY irritating to be asked to write a review BEFORE the item ordered has arrived. Enough said I think”

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Posted 7 years ago

Hmmm. It was posted on Friday for delivery today (Monday) and presumably you received the request some point over the weekend. But the good news is your review still qualifies you for our prize draw to win £250, good luck!

Posted 7 years ago

“Good service and friendly staff. The sink we ordered had been out of stock a while but once they were in stock, we were notified and delivery arranged straight away.”

Helpful Report

Posted 7 years ago

“From start to finish I have been kept informed about my order and delivery was on the date agreed. The Bosch oven looks very stylish though it won't be installed for another week or so. I would certainly use Modern Living again and would not hesitate to recommend them to anyone.”

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Posted 7 years ago

“Spoke to sales guys a couple of times before completing order, and then found out the item I originally wanted was a special order from Germany. A couple of calls later (they called back when they said they would) and Craig managed to source an in stock Kaldewei Steel tray at a decent price. Delivery as promised as well. Would use again.”

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Posted 7 years ago

“Our new extractor fan has made a real difference to our open plan kitchen and dining room. It removes cooking smoke effectively and provides nice lighting.”

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Posted 7 years ago

“Purchased extractor fan, sink and tap using their website. Very helpful in dealing with questions on products via e-mail, with a really quick reply. Easy ordering process and was kept informed of the order delivery process. Website has a number of "images awaiting", which if they fixed would help the experience, but for what I wanted Modern Living were fine.”

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Posted 7 years ago

“Excellent customer service. We had a problem with the ducting kit we had chosen and one phone call later a new ducting kit was on its way to us - free of charge. Very helpful company. Would recommend.”

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Posted 7 years ago

“Ordered a Lux cooker everything was straight forward. Had it delivered to my work address the delivery driver was lovely. Would definitely recommend this company.”

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Posted 7 years ago

“Excellent customer service. Very helpful staff. Got a great deal for my kitchen and bathroom. Thank you 😊”

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Posted 7 years ago

“Fast delivery and a great product. Cheaper than Currys too 👍”

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Posted 7 years ago

“Cooker hood was cheaper than anywhere else. Was able to pick the delivery day and M0dern living kept in touch to let me know about delivery. Very happy with device.”

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Posted 7 years ago

Modern Living is rated 4.7 based on 1,011 reviews