Modern Living Reviews

Name: Modern Living
Address: 2-4 Duncome Way, Bradford
Rating: 4.73

4.7 Rating 1,010 Reviews

94 %

of reviewers recommend Modern Living

Company Reviews

Metrics

Info

4.7

Based on 1,010 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01274 541236

Email:

sales@modernlivingdirect.co.uk

Location:

2-4 Duncome Way
Bradford
bd8 9SY

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Modern Living 5 star review on 26th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“my order came without a chopping board i sent an email to customer services, and this was swiftly dealt with received the missing item within a few days fantastic service & supplier of great quality sinks thanks very much kind regards Adrian”

Helpful Report

Posted 4 months ago

Hi Adrian, Thanks so much for sharing your experience! We're glad to hear that our customer service team quickly sorted out the missing chopping board and that you received it promptly. We’re also thrilled that you’re happy with the quality of our sinks. If you need anything else, don’t hesitate to reach out! Kind regards, Modern Living

Posted 3 months ago

“Great selection of sinks at very competitive prices. Fast delivery and kept informed. Slight issue with sink but contacted customer support and resolved quickly. Will certainly be a returning customer.”

Helpful Report

Posted 4 months ago

Thanks for the positive review! We’re glad you liked our sink selection and prices, and that delivery was quick. Sorry about the minor issue, but we're happy it got sorted fast. Looking forward to having you back as a customer!

Posted 3 months ago

“Quick delivery.Driver ameniable,as I wanted to check product.Free delivery,which is rare.Thankyou”

Helpful Report

Posted 4 months ago

Thanks for the feedback! We’re glad the delivery was quick and the driver was helpful. It’s great to hear you appreciated the free delivery. Thank you for your kind words!

Posted 3 months ago

“Unexpected and very interesting design planned. Plans executed by excellent fitters. Fari price, good quality products.”

Helpful Report

Posted 4 months ago

Thanks for the awesome review! We're thrilled that our design caught you by surprise and that our fitters nailed it. Glad to hear you’re happy with the quality and price. If you need anything else, give us a shout!

Posted 3 months ago

“Very good customer service”

Helpful Report

Posted 4 months ago

“Good communication, delivery was quick & ordering easy. Very pleased with items. Needed a new cabinet & basin for the bathroom, good quality & very reasonable price, had to purchase a tap, but even then, cost was very affordable. Would buy from modern living again.”

Helpful Report

Posted 4 months ago

Thanks for the awesome feedback! We're thrilled to hear you enjoyed the smooth ordering process, quick delivery, and great quality at a reasonable price. It loooks like you made a savvy choice with your new cabinet and basin! If you need more fantastic finds in the future, we'd be delighted to help.

Posted 3 months ago

“Excellent customer service thank you for your help”

Helpful Report

Posted 5 months ago

“Fast service, excellent packaging. Taps look very good quality.”

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Posted 5 months ago

“Delivery was quick as indicated”

Helpful Report

Posted 5 months ago

“Excellent service, delivered as promised.”

Helpful Report

Posted 5 months ago

Thanks for the great review! We're glad our service and delivery lived up to the hype. If you need anything else, just give us a shout.

Posted 3 months ago

“Excellent price and delivered in really good time”

Helpful Report

Posted 5 months ago

“Fantastic experience from the day I ordered received my gas cooker in a few days and it was perfect. Unfortunately one of the pan stands after installed was damaged by my builder by accident. I messaged modern living to see if they would be able to offer a replacement I was happy to pay Today I received a email from them saying they would replace free of charge which has definitely made me look to order from them again and check them online before going elsewhere Fantastic customer services”

Helpful Report

Posted 5 months ago

Thanks for the fantastic feedback! We're delighted to hear that your gas cooker arrived in perfect condition and that we could assist with the damaged pan stand by providing a free replacement. We're honored to be your first choice and look forward to helping you again in the future. Your kind words about our customer service truly mean a lot to us!

Posted 3 months ago

“Great service - very helpful !”

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Posted 5 months ago

“Excellent products wonderful customer service., Just waiting for installation in the next few days.”

Helpful Report

Posted 5 months ago

“Easy ordering process and mid efficient delivery. The item isn’t installed yet so unable to comment on product.”

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Posted 5 months ago

“Very helpful needed a extractor with joist running opposite derection craig was very very helpful”

Helpful Report

Posted 5 months ago

Thanks for the feedback! We're thrilled Craig could assist you with finding the right extractor for your setup. If you need any more help, just let us know!

Posted 3 months ago

“After seeing the products I needed on line I rang the store to ask about the best way of buying them, a store visit or online. As the items would be sent direct from the supplier I was advised to order online. The chap I spoke with was very friendly and called the supplier to check the stock was ok, it was, i ordered for store collection as I had a date with Mr Springsteen in Sunderland and wasn’t sure I’d be home. After I received an order complete email I rang to arrange collection only to be told the store had sent the products to my address instead of holding them in store. Anyway fortunately my dog sitter was there to accept the delivery and i arrived back from my very wet and soggy amazing date to a complete delivery of amazingly priced products. No complaints from me, 🤞🏻my plumber is happy too. I saved £600 by shopping around ❤️ and the person posting them saved my a journey to the store”

Helpful Report

Posted 5 months ago

Thanks for sharing your detailed experience! We’re glad to hear that, despite the little mix-up, everything turned out well in the end. It’s fantastic that you were able to save a significant amount by shopping around and that the products arrived safely, even though they were sent to your address instead of being held in store. We hope your plumber is just as pleased with the items as you are. If you need any further assistance or have additional feedback, please don’t hesitate to reach out. We're here to help!

Posted 3 months ago

“Daisy 5 Piece Rattan Outdoor Sofa Set was in stock, ordered and delivered within a week. Great service. Funiture looks great too - cant wait to start using it once the rain stops up here in Scotland!! Thank you.”

Helpful Report

Posted 6 months ago

Thanks for the great review! We're pleased to hear that your Daisy 5 Piece Rattan Outdoor Sofa Set was delivered quickly and looks fantastic. We hope the weather clears up soon so you can start enjoying it. Thanks again!

Posted 3 months ago

“Good service”

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Posted 6 months ago

“Excellent service arrived on time . Two very pleasant young men delivered item. Very happy with purchase”

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Posted 6 months ago

Modern Living is rated 4.7 based on 1,010 reviews