Modern Living Reviews

Name: Modern Living
Address: 2-4 Duncome Way, Bradford
Rating: 4.73

4.7 Rating 1,010 Reviews

94 %

of reviewers recommend Modern Living

Company Reviews

Metrics

Info

4.7

Based on 1,010 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01274 541236

Email:

sales@modernlivingdirect.co.uk

Location:

2-4 Duncome Way
Bradford
bd8 9SY

Write Your review

Tell us how Modern Living made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Modern Living 5 star review on 26th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had no problem making the order, ot was quuck amd easy. Hope the delivery and product is as good as the purchase process”

Helpful Report

Posted 2 years ago

“Very helpful - spotted I had accidentally placed two orders and contacted me and queried and refunded me for the error. Radiator arrived promptly.”

Helpful Report

Posted 2 years ago

“Good Product, efficient delivery”

Helpful Report

Posted 2 years ago

“Incredible customer service! Amreen was extremely helpful and went extra mile sending me quickly a replacement for one of the items I had bought on the website. Purchase on this site with no esitation, Amreen will be able to assist in case you need her.”

Helpful Report

Posted 2 years ago

“Great choice and value for money. Extremely efficient order, payment and delivery. Thank you.”

Helpful Report

Posted 2 years ago

“Told me a date for delivery, organised employee to be there to receive. After some time had passed started chasing for them (around 11-12) as they hadn't contacted. Queued on hold 40 minutes, (hung up as I was fed up) Didn't hear back until 2. All to say they weren't being delivered on the day they had arranged. Terrible experience with them. No compensation or gesture of good will. Cant say id be using them again.”

Helpful Report

Posted 2 years ago

Sorry you had a bad experience with your order. This was due to one of our delivery partners. We asked for the radiators to be delivered directly from the supplier to try and expedite the order - but it backfired when the delivery failed and had to be rearranged. We appreciate this can be inconvenient and we try and help where we can - but when trying to put things right - sometimes what is possible doesn't tally with what the customer would like.

Posted 2 years ago

“Sink arrived by time requested. Not fitted it yet, but so far very happy with the quality and price.”

Helpful Report

Posted 2 years ago

“I’m very pleased with the fast delivery of my hobs It came early then I expected”

Helpful Report

Posted 2 years ago

“Good communication and quick delivery - excellent service”

Helpful Report

Posted 2 years ago

“Excellent service and fast delivery!”

Helpful Report

Posted 2 years ago

“Excellent company ! Expedited our delivery so fast we couldn't believe it !!!! We live in Scotland and most purchases from England take a long time to arrive !!!! This was the best ever !!! Very efficient - no fuss - just got the job done !!! Would use it again - highly recommend this company !!!”

Helpful Report

Posted 2 years ago

“It was easy to order on the phone. Their prices are very competitive and the goods were delivered within a few days.”

Helpful Report

Posted 2 years ago

“First class service. After my electrician found he needed an additional part for a cooker hood your staff quickly located it, despatched it the same day and I received the part the following day. Couldn't be better!”

Helpful Report

Posted 2 years ago

“I bought a shower tray and waste which needed to be delivered at short notice. Very helpful customer service, I was reassured to be able to speak to someone over the phone and she was very helpful. Happy with the price and the products received. I would order from Modern Living again.”

Helpful Report

Posted 2 years ago

“AMAZING customer service when I rang with a query about my ordered item, very knowledgeable. Delivered right on time, well packaged and I’m thrilled with my new sink.”

Helpful Report

Posted 2 years ago

“Ordered a Range cooker on the website , this was easy to follow and the service was great , I will definitely use them again”

Helpful Report

Posted 2 years ago

“Ordered z vsth St short notice leading up to bank holiday. Sales person was really helpful and arranged for a Friday delivery. Price was extremely competitive with free delivery. Delivery was as arranged driver was courteous and dropped the bath where I asked. Great customer service Highly recommended.”

Helpful Report

Posted 2 years ago

“Modern Living supplied me with the bath I was having trouble getting. My builders had already removed my old bath. The first supplier I had ordered from let me down at the very last minute and told me the bath had been discontinued. When I spoke to the manufacturer, this was not true, it was a new product. So, I went to Modern Living who ordered the bath for me with no problem and excellent customer service, (Amreen). The price was very good, cheaper than the first supplier. The bath arrived yesterday under the estimated lead time, and I am very very happy. Thank you.”

Helpful Report

Posted 2 years ago

“Buying a bath shouldn’t realy be a pleasant experience but the lady from Dudley who dealt with me was a real joy ..a lovely character..with a great sense of humour …money can’t buy excellent service it just comes naturally. My only criticism is that delivery is a door step delivery as a 61 year old this could be a problem for me … customers could be given the option of support to get items inside for an additional charge …. I’m going to offer the delivery driver £10ams see if he can help”

Helpful Report

Posted 2 years ago

“Ordered Saturday delivered Tuesday. Product looks excellent at a good price, will see when installed. Did try to contact customer service on Saturday to discuss my order but no one answered and they are open 10-4, so not sure why that was. Overall, despite the call the experience has been very good.”

Helpful Report

Posted 2 years ago

Modern Living is rated 4.7 based on 1,010 reviews