Modern Living Reviews

Name: Modern Living
Address: 2-4 Duncome Way, Bradford
Rating: 4.72

4.7 Rating 1,062 Reviews

94 %

of reviewers recommend Modern Living

Company Reviews

Metrics

Info

4.7

Based on 1,062 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01274 541236

Email:

sales@modernlivingdirect.co.uk

Location:

2-4 Duncome Way
Bradford
bd8 9SY

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Modern Living 5 star review on 28th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt reply to my question on the website. Ordered new part for my cooker hood and it came within a day or two. £9.99 postage is shockingly pricey compared to other companies postage. Would have given 5* if the postage had been reasonable.”

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Posted 6 years ago

Thank you for leaving us a review, we do take your point about the postage. We only use a next day carrier for our parcel deliveries and the cost is pretty much a true reflection of what they charge. If it is in stock then the customers get it very quickly. Often with the little accessory orders we have to order them in and that can take 4-5 days, so we want to send it next day when it arrives to make sure we hit the published timeframe. Hopefully the total cost you paid was still competitive and all our postage charges are visible in the basket before checkout as there is nothing worse than having to fill in details before you can see delivery charges.

Posted 6 years ago

“Good service. Problem on availability sorted out without issue. Delivery time fine.”

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Posted 6 years ago

“The website was simple rto follow and it helped to find the goods I required. Delivery was quick and efficient”

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Posted 6 years ago

“Did well for for upgrading my microwave for only£15 thanks.”

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Posted 6 years ago

Thanks Michael, that's very fair. The microwave was out of stock with us and with Bosch , but as we advertised it as available tried to find the best solution we could.

Posted 6 years ago

“Hi I recently ordered a sink from modern living. The product was great. However unfortunately they did not live up to their next day delivery promise.”

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Posted 6 years ago

Thanks for the review Mrs Patel, we are pleased you like the double drainer sink. Sorry about the small delay with the delivery. Although we dispatched on the same day for next day delivery, our couriers, APC had a breakdown and all freight from Bradford was delivered the following morning. We did our best and helped track it down and get you the information you needed, but it was out of our hands.

Posted 6 years ago

“The showroom had many different displays to choose from so it was easy to find a suitable option which would fit the available space together with a full range of wall coverings and accessories.”

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Posted 6 years ago

Thank you so much Mrs Baldwin, hope you love your new bathroom

Posted 6 years ago

“Very quick delivery and they sorted out a problem with one of the items very efficiently.”

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Posted 6 years ago

Thank you for taking the time to leave us a review. We appreciate all feedback left for us.

Posted 6 years ago

“Swift service and great products, made my life so simple”

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Posted 6 years ago

Thank you very much for taking the time to leave a review - we do appreciate it's easier not to and are glad you are happy :)

Posted 6 years ago

“I ordered a bath but it was not delivered on the specified delivery date, when I did receive the bath it was damaged very badly and was not taken off the delivery van, subsequently I had to cancel the order due to a time restraint on getting the tradesman to do the work. Why did I give a mark of GOOD when all that happened? the staff were very nice, calling me back and keeping me informed of the situation, with the first delivery there was a mix up of dates and the seconf delivery with the damaged bath was down to damage in transit or from the warehouse so not entirely down to the staff I dealt with. I would order from this company again despite what happened as the customer service from the staff was first class and shouldn't reflect on something that happened that was beyond their control, as mentioned earlier the staff couldn't have been more helpful and corteous.”

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Posted 6 years ago

“Good product, good price.”

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Posted 6 years ago

“Sink was delivered promptly within a few days of order . I haven’t opened it yet as kitchen isn’t getting fitted till June but I am sure I will be happy with it.”

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Posted 6 years ago

“Best price for the Lux Air Extractor Fan and despite the bad weather delivered speedily and on only a day late - would definitely use again.”

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Posted 7 years ago

“Easy website, prompt delivery. Notice around delivery date and time could be improved.”

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Posted 7 years ago

“Bought a shower tray, good verbal communication, no email confirmation upon order which was unsettling but arrived and as described”

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Posted 7 years ago

“We bought a Capri spa bath which arrived in a timely 3 weeks after ordering. Our fitter remarked that the bath was very good quality and nice and rigid. The bath is perfect and so relaxing. However the shower screen is rather short in width and we are looking to add a deflector screen to stop the floor from getting wet every time the shower is used and the bath panel came with no clips and does not follow the bath contours perfectly, these 2 points are a little disappointing after paying so much for a product, but the bath itself makes up for this.”

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Posted 7 years ago

“weather very bad on day of delivery, came the next day ok”

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Posted 7 years ago

“Item requested was out of stock when I ordered so they phoned to update me on delivery. Item actually arrived this morning (15January) following a suggested likely stock deceivers of 8 January to their store. This will not stop me using them again as they are nice to deal with!”

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Posted 7 years ago

“Good quality bath at an affordable price.”

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Posted 7 years ago

“quick service amd no damage😎”

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Posted 7 years ago

“Service is good.Sending dates and delivery times are not ideal, exceeding expectations”

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Posted 7 years ago

Modern Living is rated 4.7 based on 1,062 reviews