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Modern Living Reviews

4.7 Rating 1,010 Reviews
94 %
of reviewers recommend Modern Living
4.7
Based on 1,010 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Modern Living Reviews
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Phone:

01274 541236

Email:

sales@modernlivingdirect.co.uk

Location:

2-4 Duncome Way
Bradford
bd8 9SY

Write Your review

Anonymous
Anonymous  // 01/01/2019
Delivered the next day no hassle great service.
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Posted 3 months ago
So far excellant. Quick delivery. Once fitted we shall know more.
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Posted 3 months ago
I ordered a lay on sink, with no problems. I was informed when the order had been confirmed. an email gave me an approximate delivery time. Unfortunately the tracking No. wasn't recognised by the courier.
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Posted 3 months ago
Hi Mr Neil, I'm pleased everything arrived okay. Thank you for bringing the tracking issue to our attention. The bulk processing software we use to book the couriers doesn't generate a nice clickable link, just the long number. We are working on it! As you only provided a landline on the order you missed out on the text updates as well. I'll see what can be done to improve the communication.
Posted 3 months ago
Ordered and unit arrived 2days later in a well pacakaged box. We had it fitted by local trades (Electrian and Joiner) as this is definitely NOT a DIY jobbie. I kust admit the "suction" on the extractor fan is not as great as i thought it would be as it will not hold a sheet of kitchen towel on the unit when on setting 3 ???
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Posted 3 months ago
Good quality item supplied
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Posted 3 months ago
Fantastic service and delivery. Will be buying more from you.
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Posted 3 months ago
Just had my new oven delivered by 2 lads, who were polite and helpful. The oven hasn't been installed so cannot comment on that. Modern living, first class service. Thank you
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Posted 3 months ago
Very easy. Helpful staff who answered questions on the phone and delivery arrived as scheduled. All good.
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Posted 3 months ago
Delivery was exactly as promised. Your delivery colleague was professional, curtious and very helpful in bringing the product into the property. Excellent customer service with no problems.
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Posted 3 months ago
Everything was OK until delivery which was arranged for & promised for 5th July 2024. This did not happen, despite me informing you that I would then be on holiday for 3 weeks. Modern Living blamed my lack of access by phone by the supplier, a 3rd party I had no knowledge of. The delivery was made today 30th August 2024. The original invoice stated that 2 man delivery was included. The delivery was made by 1 man.
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Posted 3 months ago
Thank you for your review. We appreciate your feedback. Although your order left on time for delivery on the scheduled date, there was an unforeseen delay with Palletline, causing the delivery to miss the agreed date. Miro typically contacts customers to schedule deliveries and avoid wasted trips. Unfortunately, our process fell short this time, and we didn't meet our usual standards. We have since implemented additional systems with Miro to ensure better communication and coordination for future deliveries. Regarding the two-man delivery, our Miro ceiling hoods are delivered via pallet, as clearly stated in the on-page delivery information. We apologize for any confusion caused by the incorrect "2 Man Free Delivery" shipping class tag on the invoice, which should have been listed as just "Free Delivery." We have corrected this error. Thank you for bringing these issues to our attention.
Posted 3 months ago
Really pleased with my purchase, delivery on time , really pleasent delivery driver.
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Posted 3 months ago
Thank you for your positive feedback! We're thrilled to hear that you are pleased with your enclosure and that the delivery driver made a great impression. Enjoy your new item, and let us know if you need any further assistance.
Posted 3 months ago
One item delivered. One not.
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Posted 3 months ago
Sorry for the delay. I've chased Scudo regarding the missing tray and we will get it to you shortly.
Posted 3 months ago
Hi to whom this may concern the person I spoke to was very polite and helpful, would definitely use this company again. With kind regards.
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Posted 3 months ago
We appreciate your feedback and are thrilled to hear that our team member (it was Michael - I looked up the phone record!) was polite and helpful. We're glad to know you would choose us again. Thank you for your support!
Posted 3 months ago
Very good company said it would be dispatched on the day they advised, arrived promptly fully tracked, no issues thank you
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Posted 3 months ago
We appreciate your kind words! It's great to know that our dispatch and tracking process met your expectations. Thank you for choosing us, and we hope to assist you again in the future.
Posted 3 months ago
Quick delivery and well packed but quality of sink not as good as I have previously had.
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Posted 4 months ago
We appreciate your review. It's good to know the delivery was fast and the item was well-packed. We apologize that the sink's quality was not up to par. Please reach out to our support team, and we'll be happy to address your concerns.
Posted 3 months ago
Great service and great stuff. Thanks
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Posted 4 months ago
Thanks for your positive feedback! We’re pleased to hear you’re happy with both our service and products. If you need anything else, just let us know!
Posted 3 months ago
Not yet fitted but quick delivery and high quality product. Then you,
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Posted 4 months ago
Hi Gael, thanks for your feedback! We're glad to hear you were pleased with the quick delivery and the quality of the product. If you need any assistance with fitting, feel free to reach out. Enjoy!
Posted 3 months ago
Very good customer service very quick delivery
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Posted 4 months ago
Thanks for the great review! We’re thrilled you enjoyed our speedy delivery and top-notch customer service. If you need anything else, just give us a shout!
Posted 3 months ago
Easy ordering, delivery fast and free! Delivery able to be tracked step by step with regular updates available. Sink fitted and looks great - lovely bargain in the sale too!
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Posted 4 months ago
Thanks for the great feedback! We're happy you enjoyed the easy ordering process and quick, free delivery with tracking updates. It's awesome to hear the sink looks great and you got a bargain in the sale. If you need anything else, we're here to help!
Posted 3 months ago
Amtico click flooring arrived intact, well packed, good price. Good service.
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Posted 4 months ago
Thanks for the great feedback! We're glad the Amtico click flooring arrived in perfect shape and that you're happy with the price and service. If you need anything else, just let us know!
Posted 3 months ago
Modern Living is rated 4.7 based on 1,010 reviews