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Modern Living Reviews

4.7 Rating 1,045 Reviews
94 %
of reviewers recommend Modern Living
4.7
Based on 1,045 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Modern Living Reviews
Visit Website

Phone:

01274 541236

Email:

sales@modernlivingdirect.co.uk

Location:

2-4 Duncome Way
Bradford
bd8 9SY

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No fuss, easy throughout.
Helpful Report
Posted 4 months ago
Ordered from Modern Living and got confirmation email. A week passed with absolutely nothing else, no delivery notice, absolutely nothing. I emailed to ask what was going on and they replied the next day saying they had tried to call but got no reply so could not arrange delivery. This was a bare faced lie. I had no missed call. They had not tried to phone. If they had why didn't they leave voice mail, or email me? Once I contacted them to arrange delivery the delivery was quick and I had no problems. Just wish they were more honest about their mistakes and didn't try to lie their way out of it
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Posted 4 months ago
Hi, Thank you for reaching out to us about your order. I wanted to clarify the situation: we contacted our supplier regarding your delivery, and they informed us that they attempted to reach you for a delivery date but didn’t receive a response. Once we learned about the issue, we stepped in to help resolve it, and I’m glad to hear your items were delivered promptly after that. We sincerely apologize for any confusion this may have caused and appreciate your understanding. If you have any further questions or concerns, please don’t hesitate to let us know. Kind regards
Posted 4 months ago
Good products , excellent customer service , swift delivery, highly recommended
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Posted 4 months ago
Great service and friendly staff
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Posted 4 months ago
Very impressed with the fast efficient service great quality bathroom units delivered with speed.
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Posted 4 months ago
Super fast efficient service!
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Posted 4 months ago
Easy to order and quick delivery
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Posted 4 months ago
Great selection, price and delivery service!
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Posted 4 months ago
Great customer service and prompt delivery. Highly recommend. 5 *
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Posted 4 months ago
Great communication, really competitive prices and the item is exactly as described.
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Posted 4 months ago
good price friendly helpful staff quick delivery
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Posted 4 months ago
Very simple to order and super quick delivery. We did try to call to ask a question and we also tried the chat but no one came back to us! Luckily we took the risk and ordered and it worked out!
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Posted 4 months ago
Failed to deliver despite a delivery date. When I called twice to chase was simply told it’s going to be a week late. Has put the project behind. Customer service very poor no attempt to even rectify the issue.
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Posted 4 months ago
Excellent service, goods are described.
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Posted 5 months ago
Nice item, arrived well packaged & on day and time specified. Nice looking sink, great price.
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Posted 5 months ago
Great customer service ( I initially ordered the wrong sized item and they were more then happy to help). Prices were low compared to other online services . All items came well packaged and arrived the next day
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Posted 5 months ago
Delivered the next day, easy.
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Posted 5 months ago
Good choice. Good value. Fast delivery.
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Posted 5 months ago
very good service and quality
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Posted 5 months ago
Our glass hob purchased 6 months ago shattered fortunately with no injuries . I reported it and received a prompt and concerned response from your customer service department together with confirmation of a 2 year warranty. As requested I sent a couple of pictures showing the damage and was offered a choice of replacements we elected same for same and were given a 2 hour delivery slot for next day. The delivery was on time and the whole issue had been resolved within 48 hrs. Excellent customer service I will use your company again as and when required for future purchases.
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Posted 5 months ago
Modern Living is rated 4.7 based on 1,045 reviews