Modern Living Reviews

4.7 Rating 1,062 Reviews

94 %

of reviewers recommend Modern Living

Company Reviews

Metrics

Info

4.7

Based on 1,062 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01274 541236

Email:

sales@modernlivingdirect.co.uk

Location:

2-4 Duncome Way
Bradford
bd8 9SY

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Modern Living 5 star review on 28th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi I am buying next time with this company and every time when I ordered item come on time and very good cheaper price then market plus excellent sales staff very helpful thank you”

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Posted 4 months ago

“An excellent service, technical information answered our question perfectly. Next day delivery in the morning, perfect timing. All phone calls answered quickly, fully recommend”

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Posted 4 months ago

“Really pleased with my purchase. Excellent customer service, responding to my emails promptly. Fast delivery. All in all 10 out of 10.”

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Posted 4 months ago

“Very helpful customer service would definitely use again”

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Posted 4 months ago

“Superb service!”

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Posted 4 months ago

“Very happy with delivery, item and helpful customer service.”

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Posted 4 months ago

“The purchasing side was good but getting a reliable delivery date was hard going”

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Posted 4 months ago

“I am delighted with my new toilet and the service was excellent. Thank you very much. I shall use your company again.”

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Posted 4 months ago

“Shower was delivered promptly. It's not fitted yet!”

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Posted 4 months ago

“Excellent service - when \I had a query regarding a product the response was first classs, even took a photo of the product for me - they rang to arrange delivery and to enquire which day was best - would definatly recommend”

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Posted 4 months ago

“Quick and efficient. Clear communication regarding the delivery”

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Posted 4 months ago

“Very friendly courier”

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Posted 5 months ago

“product as advertised; speedy delivery”

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Posted 5 months ago

“Good product. Delivery a little slow but very nice delivery driver”

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Posted 5 months ago

“Poor communication and no updates on delayed orders.”

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Posted 5 months ago

“The items I ordered were delivered quickly and and on time .packed well . Not installed them yet but they look great .”

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Posted 5 months ago

“No fuss, easy throughout.”

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Posted 5 months ago

“Ordered from Modern Living and got confirmation email. A week passed with absolutely nothing else, no delivery notice, absolutely nothing. I emailed to ask what was going on and they replied the next day saying they had tried to call but got no reply so could not arrange delivery. This was a bare faced lie. I had no missed call. They had not tried to phone. If they had why didn't they leave voice mail, or email me? Once I contacted them to arrange delivery the delivery was quick and I had no problems. Just wish they were more honest about their mistakes and didn't try to lie their way out of it”

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Posted 5 months ago

Hi, Thank you for reaching out to us about your order. I wanted to clarify the situation: we contacted our supplier regarding your delivery, and they informed us that they attempted to reach you for a delivery date but didn’t receive a response. Once we learned about the issue, we stepped in to help resolve it, and I’m glad to hear your items were delivered promptly after that. We sincerely apologize for any confusion this may have caused and appreciate your understanding. If you have any further questions or concerns, please don’t hesitate to let us know. Kind regards

Posted 5 months ago

“Good products , excellent customer service , swift delivery, highly recommended”

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Posted 5 months ago

“Great service and friendly staff”

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Posted 5 months ago

Modern Living is rated 4.7 based on 1,062 reviews