Moda in Pelle Reviews

Name: Moda in Pelle
Address: Moda In Pelle, Frontline Building, 34 Enfield Terrace, Leeds
Rating: 4.73

4.7 Rating 28,962 Reviews

94 %

of reviewers recommend Moda in Pelle

4.7

Based on 28,962 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Moda in Pelle:

Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years.
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

Moda in Pelle 5 star review on 25th March 2025

1327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My favourite brand for shoes, boots and trainers! They are so comfortable, the leather is so luxurious and colours are so vibrant! Love the website, if you put something in your basket it will remind you that you haven’t checked out so you don’t lose the item!”

Moda in Pelle 5 star review on 13th January 2025

Helpful Report

Posted 2 months ago

“Great offers, easy to order and fast delivery”

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Posted 1 hour ago

“Your Norwich shop provides excellent customer service. The staff are very friendly. They helped me place an order online and the boots were delivered to my home very quickly. The boots were of excellent quality and I got a big discount. I like my purchase. I shared my experience with my friend and now we are frequent visitors there.”

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Posted 7 hours ago

“Lovely website which is easy to navigate and to search exactly what you’re looking for. Nice, clear pictures. Also easy to initiate a return if necessary. Pay by Klarna is also a great option.”

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Posted 8 hours ago

“Very efficient shopping and delivery experience. Great range of footwear.”

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Posted 9 hours ago

“I have one pair of shoes I love from here, so comfy and stylish. On this basis I bought a second pair online..what i received was.very different and a faulty item that had obviously been previously worn and returned due to manufactured fault - large bump on sole where ball of foot should sit. The returns process has been difficult..at first they said it's ok,.they want to keep me as a customer sp will refund without be going to the hassle of.aensinh back..I say yes please but then days go by and I hear nothing. I email again and this time get a difference response from a different person saying I have to send the shoes back but because they've taken so long to respond I might miss the 28 day window. So unfortunately they have lost a customer who would have probably bought at least 3 pairs of shoes a year.”

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Posted 12 hours ago

“Very nice looking shoes, comfortable, didn’t give me any sore from the first wear and I have some fussy feet so great for comfort and great looking”

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Posted 12 hours ago

“Had my eye on these boots for a while. Really happy with them, they are comfortable and gonwith everything!”

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Posted 14 hours ago

“Love their shoes and trainers. Good quality and very comfortable”

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Posted 14 hours ago

“Really like the shoes, sandals and boots from Moda In Pelle, they are always good quality and comfortable to wear. They look good and compliment my outfits. My go to site when I want some new footwear”

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Posted 15 hours ago

“No Refund, No Response – Appalling Service (order number 1744124) I returned a pair of boots on 28th of February using Evri’s 2-day courier service, and I believe the seller received them within a few days. Yet, I heard nothing for two weeks. When I chase them, they conveniently claimed the boots only arrived on 12th of March—seriously? I was then told to wait another 10 working days for a refund, which is already excessive in today’s world of instant transactions. But even after that wait, there has been no refund, no acknowledgment, and no communication—a disgraceful level of customer service. I emailed them again, and unsurprisingly, no response. Absolutely unacceptable. It seems I have no choice but to go through my bank to receive the refund”

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Posted 15 hours ago

“The item was very good, unfortunately a little bit small for me, was too tight”

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Posted 16 hours ago

“Beautiful shoes at a very good price in the sale. Delivery was quicker than expected. The shoes are a bit stiff but I’m sure will soften with wear”

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Posted 16 hours ago

“moda in pelle shoes are stylish , comfortable , affordable and beautifully crafted , it’s my all time fav shoe shop”

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Posted 16 hours ago

“I love your boots, only thing I buy when I can afford. Beautiful leather and the fit is spot on”

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Posted 17 hours ago

“My experience with Moda in Pelle was an excellent one. The boots I ordered arrived but they weren't the right colour. Exchanging them for another pair was no problem and the right pair came within a few days.”

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Posted 17 hours ago

“The service and delivery was excellent however the product was very disappointing. A lovely pump trainer but the design is very poor and it simply does not stay on the foot. I have tried insoles and anti-slip heels too but nothing works!”

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Posted 17 hours ago

“Delivery was really fast and the products are of high quality. I will purchase again”

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Posted 17 hours ago

“Recently bought some boots in the sale and they are fabulous. Their shoes, trainers and boots are always a good fit , comfortable and true to size.”

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Posted 1 day ago

“Lovely shoes and bags”

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Posted 1 day ago

“Love my new trainers. Quick and easy returns.”

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Posted 1 day ago

Moda in Pelle is rated 4.7 based on 28,962 reviews