MODA Doors Reviews

Name: MODA Doors
Rating: 4.15

4.2 Rating 1,689 Reviews

78 %

of reviewers recommend MODA Doors

4.2

Based on 1,689 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About MODA Doors:

MODA Doors has been created with the sole intention of bringing beautiful design and style to an area of the home which has not seen such attention before.

Our belief is that your doors should be kept in the same regard as your home furnishings, as, after all, they are just as much a part of your home, and on show as much as the rest of your home furnishings are.

Visit Website

Phone:

01642 936 033

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MODA Doors 5 star review on 7th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional! Understanding! Great knowledge of the product! Very helpful staff and a very competitive prices. I would recommend MODA DOORS 100 % Steve”

MODA Doors 5 star review on 18th September 2020

Helpful Report

Posted 4 years ago

“Brilliant service, very good priced and on time delivery”

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Posted 4 years ago

“Doors are good quality and look great, dispatch was around 3 days. Unfortunately once handed to the delivery company they took 7 days to deliver and that included an extra 3 days due to a driver running out of hours on the designated delivery day and 3 days later being the only option given.”

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Posted 4 years ago

“The doors are very nice and Calluim was very helpful when I had to change my order as the doors i originally wanted were not in stock.”

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Posted 4 years ago

“Order went well. Delivery not so good as the driver wasn’t told the special delivery instructions so got lost. Frame is great. Door looked good until it was fitted then a day later it started to come apart! Not great quality and now customer service is poor. I’m expected to take the door off and send it back! Leaving a hole where my door should be!”

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Posted 4 years ago

“Great quality.”

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Posted 4 years ago

“Honestly was looking forward to these pair of oak doors arriving, packaged up very good, opened doors and a big chunk half was down of the door was missing exposing inner core of the door, spoke to customer service who were less than helpful, no clear guidance on how to return and fobbed off, so yeah lovely doors, apart from damaged.”

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Posted 4 years ago

“Very pleased with my new door good quality and service was excellent delivery”

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Posted 4 years ago

“So happy with my doors , everyone comments on how nice they look .”

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Posted 4 years ago

“Good quality doors. Matched description”

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Posted 4 years ago

“The door on the website was of a walnut inlay door so I ordered the wrong door. It took over two months and numerous email and telephone chasing for Moda to arrange collection and then refund of my door despite my admitting my part in ordering the wrong door and paying for both the collection and delivery (£80 error!). I would NEVER shop with them again. Avoid! The original delivery took 10days ie slower than on the website too.”

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Posted 4 years ago

“Excellent quality & style”

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Posted 4 years ago

“Quick delivery and great doors also fantastic price”

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Posted 4 years ago

“We have seen charge for you to drop off doors and charge again to pick door up. All done by the same driver at the same time.”

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Posted 4 years ago

“Delivery of doors was excellent, driver was very professional and pleasant. Door quality was ok the only reason I’m saying this is because when they were inspected on delivery they seemed to be ok but once hung I did notice slight faults in the lacquer for example over spray, lacquer on glass. Maybe quality control should make more of an effort when inspecting the finished product. But saying all that I would consider ordering again.”

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Posted 4 years ago

“Good communication and Very good doors delivery spot on thx”

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Posted 4 years ago

“I came across Moda Doors whilst looking for a particular door. They were the cheapest I could find so I made a few phone calls and within a week the doors were being delivered. Even after a miscalculation of how many we needed they swiftly managed to add one extra to the order. A great service from start to finish and I wouldn’t hesitate in using then again. A high recommendation from me.”

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Posted 4 years ago

“Bad customer service Won’t let me return doors Poor quality control Avoid at all costs!”

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Posted 4 years ago

“Excellent customer service, lovely doors and very securely packaged delivery. I would definitely recommend Moda to anyone.”

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Posted 4 years ago

“Having been informed all my doors except one were in stock and confirmed on the website, it turned out this was not the case at all. I received no communication until I contacted them to chase the order and was informed there is a delay even their website states these are in stock. I had the same issue with a competitor and in the end cancelled the order, hence the reason ordering from MODA, I have recently complained about this and had no response.”

Helpful Report

Posted 4 years ago

MODA Doors is rated 4.2 based on 1,689 reviews