MODA Doors Reviews

Name: MODA Doors
Rating: 4.15

4.2 Rating 1,689 Reviews

78 %

of reviewers recommend MODA Doors

4.2

Based on 1,689 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About MODA Doors:

MODA Doors has been created with the sole intention of bringing beautiful design and style to an area of the home which has not seen such attention before.

Our belief is that your doors should be kept in the same regard as your home furnishings, as, after all, they are just as much a part of your home, and on show as much as the rest of your home furnishings are.

Visit Website

Phone:

01642 936 033

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MODA Doors 5 star review on 7th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two external doors which were advertised as in Stock. Paid for and arranged for Joiner to fit. Received an email the next day to say doors out of stock. The issues I am now having is trying to get a refund. Nobody is answering the phone or getting back to me. This is unacceptable and I plan to escalate it. Please be careful when ordering from them. Ring first if they answer. Or pay by credit card so that you have legal cover.”

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Posted 5 years ago

“Great service and product with a really quick delivery”

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Posted 5 years ago

“Good door quality finish. Only gave a good rating as I had a problem and the sales person did not get back to me as promised. Had to sort it out myself in the end.”

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Posted 5 years ago

“The service we received from MODA Doors from ordering the doors to delivery cannot be faulted. We were kept in the loop with the order and even received an email from Callum giving us good advice to ensure a good colour match of our doors on our order as we ordered various doors for our project. Excellent service and will use again.”

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Posted 5 years ago

“I bought a stable door from MODA Doors, fantastic quality and price. Friendly people who are happy to help. Will definately use this company again.”

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Posted 5 years ago

“This is the worst company I have ever dealt with. Parts were missing and no refunds given. Terrible customer service. Communication between the haulage company and themselves is appalling. I would NEVER recommend this company”

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Posted 5 years ago

“These are wonderful doors. The delivery was prompt. A good website to buy from.”

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Posted 5 years ago

“This company are ok if your order is ok. Any problems it's a nightmare to get correct info or a refund. I had more help and correct info from the lady at the haulage co then I did from Callum or Thom. I have waited the statutory two weeks for my refund. Nothing refunded. Been trying to contact them all week without success. I'd avoid Moda Doors. They may sound professional but they only talk a good show and only if things go alright. I see other people are having the same problem so I'm beginning to think they're scammers.”

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Posted 5 years ago

“No problems to report. A smooth running and professional outfit”

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Posted 5 years ago

“Two faulty doors and still awaiting a refund nearly 2 months later.”

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Posted 5 years ago

“Describe not accurate to get a refund 3 weeks waiting - pls avoid”

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Posted 5 years ago

“Doors arrived on time and measurements were exact. I would use again.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Excellent service from start to finish. Doors were delivered at the agreed time. Great value for quality products. Would do business with Moda Doors again without hesitation.”

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Posted 5 years ago

“Delivered on time, really good quality door”

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Posted 5 years ago

“Good quality door, competitively priced. Door was packaged well and delivery company excellent. Would have no hesitation ordering from Moda Doors in future”

MODA Doors 5 star review on 23rd July 2019

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Posted 5 years ago

“Great prompt service. Ordered Sunday received by Thursday. Doors are lovely.”

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Posted 5 years ago

“My order hasnt arrived and no contact from company also waited nearly 2 weeks Very poor”

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Posted 5 years ago

“Order 4 doors one wrong size still waiting on refund constantly message them but no reply feel like I've been ripped”

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Posted 5 years ago

“My order hasn't arrived!”

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Posted 5 years ago

MODA Doors is rated 4.2 based on 1,689 reviews