MODA Doors Reviews

Name: MODA Doors
Rating: 4.15

4.2 Rating 1,689 Reviews

78 %

of reviewers recommend MODA Doors

4.2

Based on 1,689 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About MODA Doors:

MODA Doors has been created with the sole intention of bringing beautiful design and style to an area of the home which has not seen such attention before.

Our belief is that your doors should be kept in the same regard as your home furnishings, as, after all, they are just as much a part of your home, and on show as much as the rest of your home furnishings are.

Visit Website

Phone:

01642 936 033

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MODA Doors 5 star review on 7th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was excellent and the customer was very impressed with the door”

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Posted 5 years ago

“After a small hiccup, which was rectified by Moda, all is well and definitely no complaints. Thank you.”

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Posted 5 years ago

“Seamless from prder to delivery”

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Posted 5 years ago

“I ordered my doors from moda doors as they were the best price on the computer,the sales person I spoke to was polite and very helpful.I am looking forward to the doors being fitted in to our property. J. Tailby.”

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Posted 5 years ago

“I ordered door of moda doors they where Ment to be delivered today, when I called the delivery company I was informed they where giving the wrong address, I then called moda doors who assured me this was wrong they where going to call the delivery company and get back to me with what was happening next, I have had no other contact from moda doors after calling a few time I am extremely disappointed as I have lost a days work, hired a joiner to fit the doors an had to cancel an I will now have to lose another days work on Tuesday which none of thi was my fault an to not be informed of what is happening is extremely poor customer service”

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Posted 5 years ago

“Good service. Seems reliable.”

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Posted 5 years ago

“Delighted with the customer service, very professional, door delivered on time and exactly as described”

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Posted 5 years ago

“Doors are great - shame about the rude obnoxious delivery drive, would probably not us this company again due to him”

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Posted 5 years ago

“Damaged!!! On signing for the doors the packaging looked fine but when the packaging was opened by the Carpenter hanging the doors this is what we found. Moda wouldn’t help as it was past the complaint date.”

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Posted 5 years ago

“Customer Services very helpful and Delivery man couldn't have been more informative regarding timing of delivery.”

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Posted 5 years ago

“Excellent customer service and super quick delivery everything as described would definitely recommend.”

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Posted 5 years ago

“Good quality door and quick service delivered on schedule. Very pleased customer 👍”

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Posted 5 years ago

“Fantastic door delivery good”

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Posted 5 years ago

“The larger pair of doors are now up and look stunning, the smaller pair unfortunately were the wrong ones, can I return them?”

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Posted 5 years ago

“Great looking doors. Terrible customer service. Been in touch twice and have been ignored.”

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Posted 5 years ago

“Door delivered within the 5 working days, and seems like a good solid door that looks great. The only reason for 4 stars is that I haven't received a receipt or invoice thus far. Could customer services help with this at all?”

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Posted 5 years ago

“Great service delivered quickly”

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Posted 5 years ago

“I was about to place the orders then thought i'd check the reviews -which seemed quite negative on another site. I wasn't sure after reading the reviews but I placed the order anyway as I could always get a refund I guessed. I had no issues and was quite pleased. I placed the order on Mon and received 2 doors on Thurs. Far cheaper than anywhere else I found for the 2 Salerno doors. I did phone up once on Weds to ask about delivery as it says 3-5d and the guy I spoke to said they were already with the courier then gave me the number for delivery courier who when I phoned booked in for the Thurs. Arrived early morning ( a bit too early at 7.00am but that's the courier) and all sorted. I would definitely use again! A+”

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Posted 5 years ago

“i am writing this review due to the Modadoors not refunding a purchases which i made, which now i have to try write to my credit card to obtain the refund. i order a door with the delivery charge of £35.00 to Aberdeen which i received but unfortunately it was the wrong door, i purchased a new door however the delivery charge to the exact same address increased to £144.00, which is puzzling... i queried this and they said it that was the cost of delivering a new door to exact same address, so hence the order was cancelled. Modadoors sent an email stating order was cancelled and a refunding will be issued, over a month later no monies has returned to my credit card so i have to now to take the steps of obtaining a refund through my credit card which to me is unfair /very annoying and a breach of the Consumer Rights Act 2015 . They also ignored an email asking to explain why they have not made refund - they have not responded.”

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Posted 5 years ago

“Great company….1st class service. I was always very concerned when ordering doors online after previous experiences. But after dealing with MODA I know I can now order doors with confidence and will be ordering more doors from them in the future. After expressing my concerns they arranged delivery direct from the manufacturer which used their own transportation and drivers. And after two weeks later I spotted a fault on one of the doors so I contacted MODA and they quickly arranged a replacement door. It’s good to know this company will look after you after ordering and not have the “nothing to do with us” attitude unlike some other companies out there.”

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Posted 5 years ago

MODA Doors is rated 4.2 based on 1,689 reviews