MODA Doors Reviews

Name: MODA Doors
Rating: 4.16

4.2 Rating 1,703 Reviews

78 %

of reviewers recommend MODA Doors

4.2

Based on 1,703 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About MODA Doors:

MODA Doors has been created with the sole intention of bringing beautiful design and style to an area of the home which has not seen such attention before.

Our belief is that your doors should be kept in the same regard as your home furnishings, as, after all, they are just as much a part of your home, and on show as much as the rest of your home furnishings are.

Visit Website

Phone:

01642 936 033

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MODA Doors 5 star review on 30th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ORDERED NEW DOORS A COUPLE OF YEARS AGO FOR DOWNSTAIRS VERY GOOD QUALITY SO ORDERED ALL NEW DOORS FOR UPSTAIRS”

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Posted 5 years ago

“I have had several dealings with MODA Doors and each time has been an absolute delight. Great products, fantastic customer service and they go above and beyond. Highly recommended.”

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Posted 5 years ago

“Good customer relations, supported with specific product knowledge at the Middlesbrough show room. Very good quality doors at a reasonable price, timely delivery, all doors were very well packaged and protected. Vendor highly recommended.”

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Posted 5 years ago

“Doors arrived on time look good have now waxed them so the look even better , but think i would like them pr-finished”

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Posted 5 years ago

“Delivered on time and the door looks good quality”

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Posted 5 years ago

“The email that linked to this review was headed, "Your opinion matters to MODA Doors". Uh, no it doesn't. I have now sent 3 emails pointing out that the doors (I bought 9) arrived with a paint chip and several scuff marks and said I'm happy to touch up the paint if the company is willing to provide some financial compensation and the paint. I've had no response whatsoever to the emails, and, when I phone, the very pleasant receptionist tells me that she'll send another message to chase it for me - and still no response. I also mentioned that the doors were dumped by the courier leaning up against the house wall nearest to his van; the driver made no attempt to get them to the front door. They're very heavy, but that's hardly the point! Fortunately a workman who was working in the house noticed and brought the doors in, otherwise I'd have returned home from work later and I seriously question whether I could have lifted and carried the doors on my own so potentially they could have been left out overnight (in the rain, as it happens) until someone arrived who could give me a hand. I phoned the courier immediately I discovered what had happened, I was promised a phone call from a manager and once again I have heard nothing. I am out of pocket as I gave the workman a gesture of appreciation for his kindness - and hard effort - as he quite possibly prevented the doors being stolen in the time after he left for the day and before I got home. I mentioned this in my initial to Moda and, as I've said, I have had no response at all. Awful service. A shame, as the doors are nice although the 'finished white' is actually quite beige - like cream of mushroom soup. I've had to pretend it is an intended design feature thought tbh I was expecting something far more 'white'.”

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Posted 5 years ago

“Excellent product, best price and quick service.”

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Posted 5 years ago

“Simple to order, very solid well made door as described. convenient delivery time. Many Thanks”

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Posted 5 years ago

“excellent quality, excellent service - fast delivery”

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Posted 5 years ago

“One of the doors that I ordered wasn't in stock at the manufacturers so was delayed - but this was fine as Callum from Moda doors kept me informed and kept emailing me to keep me up to date which was very appreciated! in the end the door came sooner than I expected anyway!”

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Posted 5 years ago

“Absolutely chuffed to bits with the door. Looks fabulous in our lounge, letting light stream through into our hallway”

MODA Doors 5 star review on 15th October 2019

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Posted 5 years ago

“Very nice customer service an quick delivery very pleased with my new doors”

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Posted 5 years ago

“Very happy with the product”

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Posted 5 years ago

“Quick delivery received within a week . Pleasant staff very helpful”

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Posted 5 years ago

“Still not received my doors yet ! Still waiting!!! My rating is on slowness of purchased item.”

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Posted 5 years ago

“Service was excellent and the customer was very impressed with the door”

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Posted 5 years ago

“After a small hiccup, which was rectified by Moda, all is well and definitely no complaints. Thank you.”

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Posted 5 years ago

“Seamless from prder to delivery”

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Posted 5 years ago

“I ordered my doors from moda doors as they were the best price on the computer,the sales person I spoke to was polite and very helpful.I am looking forward to the doors being fitted in to our property. J. Tailby.”

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Posted 5 years ago

“I ordered door of moda doors they where Ment to be delivered today, when I called the delivery company I was informed they where giving the wrong address, I then called moda doors who assured me this was wrong they where going to call the delivery company and get back to me with what was happening next, I have had no other contact from moda doors after calling a few time I am extremely disappointed as I have lost a days work, hired a joiner to fit the doors an had to cancel an I will now have to lose another days work on Tuesday which none of thi was my fault an to not be informed of what is happening is extremely poor customer service”

Helpful Report

Posted 5 years ago

MODA Doors is rated 4.2 based on 1,703 reviews