MODA Doors Reviews

Name: MODA Doors
Rating: 4.15

4.2 Rating 1,689 Reviews

78 %

of reviewers recommend MODA Doors

4.2

Based on 1,689 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About MODA Doors:

MODA Doors has been created with the sole intention of bringing beautiful design and style to an area of the home which has not seen such attention before.

Our belief is that your doors should be kept in the same regard as your home furnishings, as, after all, they are just as much a part of your home, and on show as much as the rest of your home furnishings are.

Visit Website

Phone:

01642 936 033

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MODA Doors 5 star review on 7th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great range reasonable prices and super quick delivery.”

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Posted 2 years ago

“GREAT PRODUCT DOORS ARE HEAVY BUT DRIVER WAS HAPPY TO ASSIST GETTING THEM INTO MY HOUSE”

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Posted 2 years ago

“Rebates in the door face we’re really rough and took ages to prepare prior to applying oil”

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Posted 2 years ago

“Great quality doors delivered very quickly.”

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Posted 2 years ago

“We were completely satisfied. Nothing more to say!”

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Posted 2 years ago

“There was slight (very slight) damage to both doors when they arrived, not worth complaining about as a rub down and paint made this almost invisible. Over all, I'm very happy. The doors are stylish, and were dispatched and delivered quickly. I would definitely use Moda Doors again.”

MODA Doors 5 star review on 29th June 2022

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Posted 2 years ago

“Very good quality glazed Oak Doors and helpful Customer Service ordering staff”

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Posted 2 years ago

“At first the service was very good . Communications were regular. Due to miss interpretation of a door description I ordered the wrong door . From there on in Communications as been rubbish . Door been sent back over 10days know and no sign if a refund .”

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Posted 2 years ago

“Excellent,I dealt with Callum who was very helpful. If I had queries about things he dealt with them. Very friendly and reassuring with helping me with delivery dates. Would definitely recommend. Thankyou”

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Posted 2 years ago

“Lovely etched glass door delivered on time and in good order. Looks lovely.”

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Posted 2 years ago

“The order process was easy. It arrived on time but we were on holiday for a week and it had been left in a safe place. Upon return, we unwrapped it, the bottom step sill had a considerable broken chunk of timber out of it. Luckily we managed to repair it and it will be hidden. We did not complain as it was approx 10 days after the delivery. But I would advise that their couriers do not take care with the products in transit.”

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Posted 2 years ago

“very pleased with door looks boootiful”

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Posted 2 years ago

“Very good, just what I needed”

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Posted 2 years ago

“Without a doubt one of worse companies to order off. They messed my order up 3 times, delivery arranged no body turned up, had to chase up the delivery only to deliver the wrong colour. Third time the door finally came through . They charged £40 for delivery had to message 7 times to actually get this refunded. The manager Calum is pretty much not bothered and needs regular chasing! STAY AWAY!!”

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Posted 2 years ago

“Excellent quality (XL). No problems with delivery, no damage installed satisfactorily.”

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Posted 2 years ago

“Top quality doors, quick delivery, can't fault a thing. I know they're solid and going to last from the effort it took to trim slightly over a new carpet!!!”

MODA Doors 5 star review on 17th June 2022

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Posted 2 years ago

“Good product Good price Delivered when expected Cannot fault”

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Posted 2 years ago

“I ordered som bespoke doors and although I was quoted a 24 week delivery I reluctantly agreed and paid for the doors. Now after almost 28 weeks I ‘ve been informed that it might be another 2/3 weeks before they arrive in UK. I feel this is most unsatisfactory but there is not much I can do at the moment although I am exploring the possibility of cancelling the order and requesting the return of my money plus interest.”

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Posted 2 years ago

“The service offered from this company was impressive . From the initial phone call to the delivery of the doors and there were 5 in total you were made to feel a valued customer. The quality of the doors is very good and they were delivered undamaged which is unusual when compared to other suppliers”

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Posted 2 years ago

“Really disappointed by the quality of the XL Joinery doors and the subsequent response from Moda. . Less than 3 weeks after fitting, the majority of our 15 doors started to peel at the top and bottom corners. At £155 per door I expected better! Initially I was offered less than half the total value back (I declined). I was the offered a replacement or refund but when I asked for compensation for the associated costs I.e a joiner to refit replacement doors (at a cost of just under £1000), it got frustrating. They’d only pay this if I selected XL Joinery doors but when there were none that I liked I had to resort to my credit card company for support. So as it stands I’m out of pocket for doors that are less than a month old but are faulty…..not the outcome I was looking for! Save yourself a headache and avoid Moda and XL Joinery.”

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Posted 2 years ago

MODA Doors is rated 4.2 based on 1,689 reviews