MODA Doors Reviews

Name: MODA Doors
Rating: 4.16

4.2 Rating 1,701 Reviews

78 %

of reviewers recommend MODA Doors

4.2

Based on 1,701 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About MODA Doors:

MODA Doors has been created with the sole intention of bringing beautiful design and style to an area of the home which has not seen such attention before.

Our belief is that your doors should be kept in the same regard as your home furnishings, as, after all, they are just as much a part of your home, and on show as much as the rest of your home furnishings are.

Visit Website

Phone:

01642 936 033

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MODA Doors 5 star review on 30th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to finish. Fantastic quality doors which have had several compliments on their uniqueness. Very happy.”

Helpful Report

Posted 4 years ago

“Fabulous quality. Easy to order. Prompt delivery. Pleasant staff organised convenient delivery time.”

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Posted 4 years ago

“Door arrived in good condition however delivery was not as stated on the website. Took just under 4 weeks to arrive when the website stated 3-5 days. I called and they then stated up to 10 working days. Received a dispatch notice with no follow up for weeks. If you don’t have the stock don’t sell the item.”

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Posted 4 years ago

“Excellent customer service. The first door arrived with a slight defect, after sending a quick email with an attached photo the door was replaced without question. Quality of the doors was also very good, with an excellent undercoat, made glossing the door very easy.”

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Posted 4 years ago

“I could write a review if I had actually RECEIVED the product. Still not delivered. This is annoying as we had joiners booked. They said they had not got my mobile number to arrange delivery.”

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Posted 4 years ago

“Courteous from the start. Prompt delivery. Door arrived on time undamaged with a friendly driver, cant ask for more.”

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Posted 4 years ago

“Quick and well communicated delivery. As pictured and good quality”

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Posted 4 years ago

“Fantastic service. Easy to order and deal with. Everything as expected.”

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Posted 4 years ago

“Having selected my door the order was confirmed by email, I was advised of the delivery date and subsequently received it that day. I was very pleased with the quality of the door but felt the cost, and certainly the delivery charge, excessive. The order and delivery went very smoothly. I was disappointed with the fact that there were no fitting instructions, other than a poor quality print, on the plastic bag containing the track components. It was fitted today by a professional carpenter and he took a long time to figure out those instructions and fit the door. Overall pleased with the product and ordering process but there is room for improvement with instructions.”

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Posted 4 years ago

“I still haven't received the doors. I received an email saying the doors had been dispatched but that was nearly 2 weeks ago and there's still no delivery. I wrote to them to ask if there was a problem - no reply. Then they send me this request for a review! Hopefully, one day, I will receive the doors.”

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Posted 4 years ago

“Delivery was very good. Substituted one door I selected for another similar type, without asking. The oak veneered door timber, was very mixed, making it very noticeable.”

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Posted 4 years ago

“Could not fault doors were stunning, great service and great value, will definitely recommend. ⭐️⭐️⭐️⭐️⭐️”

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Posted 4 years ago

“Brilliant product Fantastic price”

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Posted 4 years ago

“5 stars, doors arrived very promptly but upping checking there was somecdamage on 3 of them, contacted them via email and Callum was most helpful arranging replacement doors including uplift of the old ones, can't fault the service Many Thanks.”

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Posted 4 years ago

“Great Company Great Staff. Will always be highly recommended to Friends and Family.”

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Posted 4 years ago

“Waited in all day for delivery booked weeks ago since beginning of June. Called twice on the day of expected delivery as no contact from anyone to confirm dispatch or time to etc - was informed halfway through the day that all 8 doors were damaged in warehouse and not able to send for over another week. Poor communication and notice when your relying on them for a job.”

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Posted 4 years ago

“FABULOUS STABLE DOORS - LOOK LOVELY FITTED - EXCELLENT QUALITY - WOULD HIGHLY RECOMMEND - THANK YOU”

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Posted 4 years ago

“A door was advertised online. I purchased it only to find it was out of stock. I requested a refund on the 9 July. After several days I phoned to check the progress but all mail -boxes were full and I could not leave a message. when after several attempts over several days I spoke with a member of the company i was told the refund would be made that afternoon. A week later, no refund and again difficulty speaking on the phone because amil boxes were full. Another week no refund and difficulty getting through on the phone. Two further phone calls eventually made and following the second when I spoke with the department manger the payment was eventually authorised. He could not provide a satisfactory explanation for the delay in re-payment.”

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Posted 4 years ago

“So far we have just painted them ready to be fitted.”

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Posted 4 years ago

“Poorly put together as the very small hinge screws had worked loose and two of the hinges had come away from the wood”

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Posted 4 years ago

MODA Doors is rated 4.2 based on 1,701 reviews