MODA Doors Reviews

Name: MODA Doors
Rating: 4.15

4.2 Rating 1,690 Reviews

78 %

of reviewers recommend MODA Doors

4.2

Based on 1,690 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About MODA Doors:

MODA Doors has been created with the sole intention of bringing beautiful design and style to an area of the home which has not seen such attention before.

Our belief is that your doors should be kept in the same regard as your home furnishings, as, after all, they are just as much a part of your home, and on show as much as the rest of your home furnishings are.

Visit Website

Phone:

01642 936 033

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MODA Doors 5 star review on 7th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with the service.”

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Posted 8 years ago

“Doors are good, my only downside was that I was told they were solid core doors but when cut for size I found the core was chipboard. Slightly disappointed with that.”

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Posted 8 years ago

“I forgot a couple of items on my order. I rang and was pleasantly surprised to receive the extra items within a couple of days.”

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Posted 8 years ago

“Fabulous well made door”

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Posted 8 years ago

“Really quick turnaround time plus no delivery fuss when you knew we weren't going to be home. Brilliant service thank you.”

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Posted 8 years ago

“Collected new doors last week and just got them installed. Looking fantastic and had a great help in finding and choosing them which would fit in the awkward sizes that I had. Very happy.”

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Posted 8 years ago

“Nothing was a problem, helpful staff & I was well satisfied with the service I received. Delivery was so quick & I was given a hour time slot like I asked ????”

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Posted 8 years ago

“Not possible to give less than 1 star but would if I could. Placed an order online for a door listed as in stock and delivered in 3-5 days, all good so far. Received a call the next day to say it was unavailable, mildly annoying but perhaps understandable if it wasn't accompanied by the arrogance and damn right rudeness of the guy who called. No apology given at all, no offer of an alternative, I had to ask about a refund he did not come forward with that information. I questioned why it was listed as in stock and available for 3-5 door delivery and why the order had been allowed to go through if there was no stock available. Again faced with blank indifference, no apology and a definite tone or sarcasm in his voice. I asked whether there was a similar door and was told there was but there was a £50 (or there about) price difference. I asked whether it might be possible to bring the second door down to the original price I paid considering the inconvenience and error on their part and got a blank no. When I asked whether there might be someone more senior I could talk to about that he said thats me theres no one else to talk to. I asked his name and position and he said he was Adam Thompson the CEO of the company. I questioned this and asked if he was the owner of the company and he said yes. If this is indeed the case then I have serious concerns about the direction Mr Thompson is taking his company and the level of customer service he is setting for his staff. Call me cynical, but I somehow doubt he was who he says he was. AVOID AT ALL COSTS!”

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Posted 8 years ago

“Great website but no impressed with after service. No update other than saying item has been dispatched and when I called got through to a man that didn't even conform company nane”

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Posted 8 years ago

“Excellent doors and excellent service.”

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Posted 8 years ago

“Excellent customer service and speedy delivery”

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Posted 8 years ago

“We found ordering from Moda both easy and straightforward. Furthermore when told which day it would arrive it was ever so simple to rearrange. Very happy with the door quality, would happily buy from MODA again.”

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Posted 8 years ago

“Had a few additions to make after the order had been placed and the online chat worked great. V. Helpful!”

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Posted 8 years ago

“The service was fast and efficient, I had a phone call and emaile telling me when to expect delivery, my doors arrived a day after ordering them, the five stars are for the service, the doors I haven't unpacked them yet because other work has to be done defore they can be hung but they look good through the plastic rapping.”

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Posted 8 years ago

“Speedy delivery and the doors see fantastic. Over the moon!!”

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Posted 8 years ago

“Got delivery of new doors today and all fitted and look fantastic. Found the door I wanted at the best price.”

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Posted 8 years ago

“Ordering process very slick but had to chase to find delivery date and then door arrived unexpectedly without warning or arrangement. Strange experience and not very customer centric.”

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Posted 8 years ago

“Our order was rather unusual as our door needed to be shipped to the Isles of Scilly. From start to finish MODA have been fantastic and we are very pleased with our new door. Jason at MODA was absolutely brilliant, organising the door's journey to Penzance fior forward shipping to Scilly. The door is of excellent quality and was a very good price. Thank you so much MODA and Jason.”

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Posted 8 years ago

“Door came very quickly and is all good with no damage. Would definitely use again”

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Posted 8 years ago

“Very quick delivery. Easy purchase. Would recommend.”

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Posted 8 years ago

MODA Doors is rated 4.2 based on 1,690 reviews