MODA Doors Reviews

Name: MODA Doors
Rating: 4.16

4.2 Rating 1,701 Reviews

78 %

of reviewers recommend MODA Doors

4.2

Based on 1,701 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About MODA Doors:

MODA Doors has been created with the sole intention of bringing beautiful design and style to an area of the home which has not seen such attention before.

Our belief is that your doors should be kept in the same regard as your home furnishings, as, after all, they are just as much a part of your home, and on show as much as the rest of your home furnishings are.

Visit Website

Phone:

01642 936 033

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MODA Doors 5 star review on 30th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would love to say the doors look wonderful but still not received anything after more then 3 weeks and no response as well”

Helpful Report

Posted 4 years ago

“Brilliant customer service good delivery the doors from x l joinery I suppose not bad for money but I am traditional joiner and would never use veneer outside but needs protecting well some joints opening up my stable door looks the part didn’t pay a lot so expect dowelled joints the frame good”

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Posted 4 years ago

“Great looking doors, they were the best price around and top quality, delivery, service etc”

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Posted 4 years ago

“Really pleased with the door. It is a good sturdy door. Really happy with it. Now hung. Great service and delivered in time. I would order from Moda again.”

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Posted 4 years ago

“Really solid door. Delivered in a timely manner. Really happy with this service and would use Moda again with no hesitations. Thank you”

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Posted 4 years ago

“After buying doors online, received an email to say doors were on the way. There was no delivery date, so tried to contact MODA but telephones were not answered and emails not responded to. Then read other reviews which horrified us, and we thought we had been scammed, or the company had gone bust. Days later still no doors and still no response to calls, so contacted the firm who make the doors, and they supplied us with the haulage company details, so we chased with them several times and eventually pinned them down to a delivery date. Not impressed with MODA, I would avoid and go elsewhere.”

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Posted 4 years ago

“Excellent product well constructed and protected for delivery. Everything as requested...”

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Posted 4 years ago

“No answer to phone or emails, v hard to deal with”

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Posted 4 years ago

“Delivered on time and a beautiful door. Easy to shop with. Will be using again”

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Posted 4 years ago

“Door is perfect. Thankyou for polite and efficient service”

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Posted 4 years ago

“Very pleasant and helpful when I contacted them about the location of the door. The door itself is top knotty. Very happy.”

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Posted 4 years ago

“Good door, poor communication on delivery and took longer than advertised.”

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Posted 4 years ago

“Stunning Door, arrived on time and great price.”

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Posted 4 years ago

“Ordered a door nearly a month ago, spoke to somebody re delivery was told it would be there a week later and now all calls and emails are ignored, I wish I’d not given them the benefit of the doubt .... if we don’t get our door or a refund after lockdown we will certainly be going to visit them!!”

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Posted 4 years ago

“Doors exactly as described, arrived promptly well packaged. Good productand service”

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Posted 4 years ago

“Very poor on customer return support, we asked - didnt get questions answered while waiting on product. Couple marks on product recieved, but contacted to sort as feel it would be a long drawn out process with no return comments form supplier.”

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Posted 4 years ago

“Really pleased with it”

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Posted 4 years ago

“Waited weeks for delivery. Date of delivery the driver went to the wrong address and left. I currently don’t have a date for the return delivery. Extremely disappointing.”

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Posted 4 years ago

“Delivery is not 3-5 days, more like 3-5 weeks. Item arrived in very flimsy plastic which was ripped, and door damaged. Multiple black marks that wont come off and deep scratches. Delivery driver took it back as was embarrassed himself by state of it! Now they dont answer phone to deal with it.Awful company”

Helpful Report

Posted 4 years ago

“Speed delivery. Poor customer service. Made to feel like a nuisance trying to get a damaged door & another poor quality door replaced when this should have been done without issue. Would not use this company again.”

Helpful Report

Posted 4 years ago

MODA Doors is rated 4.2 based on 1,701 reviews