MODA Doors Reviews

Name: MODA Doors
Rating: 4.15

4.2 Rating 1,689 Reviews

78 %

of reviewers recommend MODA Doors

4.2

Based on 1,689 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About MODA Doors:

MODA Doors has been created with the sole intention of bringing beautiful design and style to an area of the home which has not seen such attention before.

Our belief is that your doors should be kept in the same regard as your home furnishings, as, after all, they are just as much a part of your home, and on show as much as the rest of your home furnishings are.

Visit Website

Phone:

01642 936 033

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MODA Doors 5 star review on 7th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a door nearly a month ago, spoke to somebody re delivery was told it would be there a week later and now all calls and emails are ignored, I wish I’d not given them the benefit of the doubt .... if we don’t get our door or a refund after lockdown we will certainly be going to visit them!!”

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Posted 4 years ago

“Doors exactly as described, arrived promptly well packaged. Good productand service”

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Posted 4 years ago

“Very poor on customer return support, we asked - didnt get questions answered while waiting on product. Couple marks on product recieved, but contacted to sort as feel it would be a long drawn out process with no return comments form supplier.”

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Posted 4 years ago

“Really pleased with it”

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Posted 4 years ago

“Waited weeks for delivery. Date of delivery the driver went to the wrong address and left. I currently don’t have a date for the return delivery. Extremely disappointing.”

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Posted 4 years ago

“Delivery is not 3-5 days, more like 3-5 weeks. Item arrived in very flimsy plastic which was ripped, and door damaged. Multiple black marks that wont come off and deep scratches. Delivery driver took it back as was embarrassed himself by state of it! Now they dont answer phone to deal with it.Awful company”

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Posted 4 years ago

“Speed delivery. Poor customer service. Made to feel like a nuisance trying to get a damaged door & another poor quality door replaced when this should have been done without issue. Would not use this company again.”

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Posted 4 years ago

“A good service, especially in the present climate. Well done. Thank you.”

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Posted 4 years ago

“Not received doors yet”

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Posted 4 years ago

“I ordered four doors from MODA & after almost three weeks I was told I could expect them on the Tuesday. Tuesday morning I had an e-mail to say that the doorS had been damaged in transit. I requested a refund because I couldn't wait I needed the doors by the following week. Credit where credit is due, they did refund me before the week was out. I would use the company again.”

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Posted 4 years ago

“Brilliant can’t fault”

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Posted 4 years ago

“Well maded very stylish”

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Posted 4 years ago

“Terrible we still haven’t received them!!! After weeks”

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Posted 4 years ago

“Done what it says on the tin excellent service”

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Posted 4 years ago

“Excellent service, door fabulous love it.”

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Posted 4 years ago

“Great service! Doors just as described. Pleased with my purchase.”

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Posted 4 years ago

“We ordered a door which was shown as being in stock - it wasn't! Having then waited for delivery, it arrived damaged and MODA would only replace it after we got the door manufacturer involved and if we paid for re-delivery. The second door was also faulty at which point they ignored our emails and calls - we had to get the credit card company involved to resolve matters. In a world when we can shop anywhere, what makes you stand out is your customer service, MODA's stands out but not in a good way.....”

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Posted 4 years ago

“i have not received my doors after 2 weeks, I have been told now thay are coming on the 8th of june , to be honest if I new this in the first place I would not have bought them”

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Posted 4 years ago

“WORST POSSIBLE COMPANY TO DEAL WITH. ORDERED A DOOR FROM MODA DOORS AS THEY WERE VERY CONFIDENTIALLY ADVERTISING DELIVERY 3-5 DAYS EVEN IN COVID TIMES(THEY HAVE NOW CHANGED THE WORDING AFTER WE COMPLAINED) BUT STILL ADVERTISING 3-5 DAYS WHEN YOU ORDER. AFTER SOME EMAILS FINALLY GOT A CALL FROM LPD DOORS (MANUFACTURER) AND A EMAIL FROM MODA DOORS LAST THURSDAY 28/5 SAYING WILL RECEIVE THE DOOR TUESDAY. CALLED LPD TODAY TO CONFIRM AND NOW TOLD BY LPD DOORS WILL RECEIVE THE ORDER ON NEXT TUESDAY 9/6. LOOKS LIKE MANY OTHER PEOPLE STILL WAITING FOR THEIR DOOR WE HAVE BEEN FOBBED OFF AS WELL WITH AN EXCUSE”

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Posted 4 years ago

“Well heavy doors thought they were light waight ones lol”

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Posted 4 years ago

MODA Doors is rated 4.2 based on 1,689 reviews