MODA Doors Reviews

Name: MODA Doors
Rating: 4.16

4.2 Rating 1,701 Reviews

78 %

of reviewers recommend MODA Doors

4.2

Based on 1,701 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About MODA Doors:

MODA Doors has been created with the sole intention of bringing beautiful design and style to an area of the home which has not seen such attention before.

Our belief is that your doors should be kept in the same regard as your home furnishings, as, after all, they are just as much a part of your home, and on show as much as the rest of your home furnishings are.

Visit Website

Phone:

01642 936 033

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MODA Doors 5 star review on 30th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Door damaged on delivery .Emails and phone calls ensued, still not had a reasonable answer.”

Helpful Report

Posted 4 years ago

“NO NO NO DON'T ORDER FROM THEM!!!!! Wouldn't order from this website!!!! takes your money, then you get email saying that the products are out of stock saying that can find alternatives, days later getting email saying that alternatives not in required sizes. then we asked to cancell and issue the refund. Still no refund for over 3 weeks now. Poor communication and avoidance!!”

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Posted 4 years ago

“Do NOT order from this company, they take your money and then do supply your order or return your money!!! They don't answer calls, chats or emails! £40 delivery for nothing to arrive!”

Helpful Report

Posted 4 years ago

“If like us, you ordered from Moda, they took your money, and you got no doors, we took advice from the Martin Lewis Show. We had paid by Visa Debit and thought it would be difficult to get our money back. However we contacted our bank requested a ‘Charge Back’. Got our money refunded by the bank the same day. The bank then claim it from the company. For those if you out of pocket, I advise you try it.”

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Posted 4 years ago

“Can I please ask the people who have given a review how they managed to contact Moda. I have tried for five weeks, with no joy, by leaving voicemails and emails. Just wondering how people got through to them. Thank you.”

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Posted 4 years ago

“Very poor communication got the door three weeks later 😡”

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Posted 4 years ago

“Slow to resolve a delivery issue caused by supplier. Needed constant reminders by email and chat, after three weeks I emailed stating the products were waiting to be collected for a full refund and that I was contacting the CC company - the agreed partial refund was issued in 24h.”

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Posted 4 years ago

“This was a great purchase - a good quality door for a reasonable price - looks amazing in situ”

Helpful Report

Posted 4 years ago

“We ordered our doors from LPD doors in Leeds and they made a complete mess of it. Sent only one of a pair. I kept phoning, sent pics etc. Never heard. Tried all week. Lost my builders, job stalled. I was having kittens thinking I'd been stiffed (they were expensive!) Had to contact Moda direct. They sorted it pronto and sent the doors. Still waiting for the handle set. PS nice doors.”

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Posted 4 years ago

“Excellent service, fantastic product, great price. Highly recommend.”

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Posted 4 years ago

“The door was cut out of square so would not fit exhisting doorway correctly. Had to trim top and bottom to squre up and increase threshold thickness, not ideal. Will not buy here again.”

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Posted 4 years ago

“Purchased a new front door from this company and found it had a faulty locking system, I have emailed them many times for a replacement lock as we CANNOT use the door and this has been on going for months now, from before the corona virus was even heard about. Do not use this company , Not recommend, bad communication, faulty Locks. I am still waiting to use my front door.”

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Posted 4 years ago

“Great doors and service”

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Posted 4 years ago

“I placed two orders for doors , one order I had to cancel and I am still waiting for a refund. The doors that did get delivered were of very good quality and the delivery service was good too.”

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Posted 4 years ago

“Not delivered to correct address! I could have lost my item. Was very heavy and im pregnant therefore caused distruption with neighbours.”

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Posted 4 years ago

“Paid for my doors five weeks ago. Received no communication despite leaving emails and voicemails. They state on their website ‘Business as Usual’ throughout this lock down - I don’t think so! Just want a refund now!”

Helpful Report

Posted 4 years ago

“Good quality doors very quick delivery👍🏻”

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Posted 4 years ago

“Had to return doors and the replacement ones arrived 2 days later. customer service very good although it had to be done via email.”

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Posted 4 years ago

“Very helpful and doors are of the very best quality. I highly recommend this company for all your doors. Excellent price also, thanks”

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Posted 4 years ago

“After receiving a email telling me you can’t get my doors, then the next day telling me my doors are getting delivered. I’m a bit confused. I have tried to contact you many times, but you don’t answer the phone. I’ve been waiting for a few weeks now. Could you contact me or give me a refund please. Thank you Colin”

Helpful Report

Posted 4 years ago

MODA Doors is rated 4.2 based on 1,701 reviews