MODA Doors Reviews

Name: MODA Doors
Rating: 4.16

4.2 Rating 1,700 Reviews

78 %

of reviewers recommend MODA Doors

4.2

Based on 1,700 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About MODA Doors:

MODA Doors has been created with the sole intention of bringing beautiful design and style to an area of the home which has not seen such attention before.

Our belief is that your doors should be kept in the same regard as your home furnishings, as, after all, they are just as much a part of your home, and on show as much as the rest of your home furnishings are.

Visit Website

Phone:

01642 936 033

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MODA Doors 5 star review on 30th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company to deal with. Kept me informed of stock and delays. Doors arrived when they told me they would arrive. Doors were great which our customer loves!”

MODA Doors 5 star review on 18th February 2022

Helpful Report

Posted 2 years ago

Hi Dawn, Thanks for leaving us your 5 star review! It is greatly appreciated. It is fantastic to know both you & your customer were satisfied with both the service and products supplied. If you do have any further queries, Please do not hesitate to contact us! Kind Regards, Moda Doors.

Posted 2 years ago

“Lovely doors, good price”

Helpful Report

Posted 2 years ago

Hi Jonathan, Thanks for taking the time to leave a review, It is greatly appreciated. We are glad that you are happy with the doors! If you do have any further queries, please do not hesitate to contact us. Many thanks, Moda Doors.

Posted 2 years ago

“Only 3stars as They should find another delivery firm instead of the a****hole who delivered mine. No consideration whatsoever. Moda doors responded quickly to the order nothing after that.”

Helpful Report

Posted 2 years ago

Hi Pauline, Thanks for taking the time to leave a review, It is greatly appreciated. I am incredibly sorry to hear of a problem with the delivery service. I've taken a look into your order and I'm unable to find a record of any complaint. Would it be possible to send an email to info@modadoors.co.uk with as much detail as possible regarding the situation so we can investigate this for you. As we use a third party delivery company, this matter will be taken up with them. We look forward to hearing from you in due course. Many thanks!

Posted 2 years ago

“Very polite and helpful sales consultant, definitely will be recommending Moda to friends. Delivery was prompt, delivery man friendly and put all my doors in my garage. Very helpful.”

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Posted 2 years ago

“Really pleased with these door handles. Good quality for a fair price, excellent delivery service. I have Rheumatoid Arthritis in my hands so these nicely rounded handles are ideal. AND they look very swish and modern.”

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Posted 2 years ago

“We knew what product we wanted and Moda gave the best delivery options and best prices.”

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Posted 2 years ago

“Ordered a bifold door. Once fitted it was obviously clear it has a defective misaligned hinge and also you can see that the door has a previous repair. I paid good money for a brand new door which this was obviously not. Very unhappy and have emailed you”

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Posted 2 years ago

“Doors were delivered as promised, they were well packaged and in perfect condition”

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Posted 2 years ago

“Thank you for your service , however one of the doors had a slight indent on one of the glazing bars probably caused by fork lift truck contact by XL joinery and impossible to detect until fully unpacked. I wrote on the invoice that it was received unchecked and did not want the hassle of returning it , I explained this to the customer and felt it was well packaged but cardboard v metal is not a contest . This is not a criticism of MODA doors however.”

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Posted 2 years ago

“I ordered a few sets of door handles and was sent something completely different. I have called and emailed asking for the correct product to be sent but have not managed to get hold of anyone. Customer service seems to be non existent so will not be shopping here again.”

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Posted 2 years ago

“Excellent service from ordering to delivery of the two doors that I required, well packaged and was very pleased with the doors. Thank you”

Helpful Report

Posted 2 years ago

“Very pleased with whole process - from ordering to delivery. Very clear and easy. Given date and time of delivery and both were quick and accurate. The door is of good quality - exactly as seen in the advert and according to product description. Specification is very good. Thank you. I have already passed on details of the company to others. One who was impressed when they saw my door and another who needed reliability and high standards. You have excelled in all aspects!”

MODA Doors 5 star review on 1st February 2022

Helpful Report

Posted 2 years ago

“We are very disappointed with service received. I ordered a handle that was £60 it is too big. My whole family and i got covid and did not contact (14 days) the office that i want return the handle. It is very disappointing to actually not being able to return or at least exchange for something more suitable There was no understanding and no empathy received from moda doors. Its shocking and sad. Their response was: ' We have policies in place for a reason and they need to be adhered to unfortunately. As such, we are unable to return or exchange this item.'”

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Posted 2 years ago

“Doors were a couple of days late arriving due to a problem with the lorry but I was kept updated. Very pleased with the doors.”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“No refund after 1 month. Contact your bank to request charge back. Mine was granted and refund received If PayPal open a case.”

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Posted 2 years ago

“Wrong size doors sent. No apology, no refund. Will never use again. Good luck with this attitude”

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Posted 2 years ago

“Excellent service. Excellent price”

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Posted 2 years ago

“Great product at a good price, fast delivery & looks brilliant 👍”

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Posted 2 years ago

“Good prices and good service - no probs at all”

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Posted 2 years ago

MODA Doors is rated 4.2 based on 1,700 reviews