MODA Doors Reviews

Name: MODA Doors
Rating: 4.15

4.2 Rating 1,689 Reviews

78 %

of reviewers recommend MODA Doors

4.2

Based on 1,689 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About MODA Doors:

MODA Doors has been created with the sole intention of bringing beautiful design and style to an area of the home which has not seen such attention before.

Our belief is that your doors should be kept in the same regard as your home furnishings, as, after all, they are just as much a part of your home, and on show as much as the rest of your home furnishings are.

Visit Website

Phone:

01642 936 033

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MODA Doors 5 star review on 7th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with whole process - from ordering to delivery. Very clear and easy. Given date and time of delivery and both were quick and accurate. The door is of good quality - exactly as seen in the advert and according to product description. Specification is very good. Thank you. I have already passed on details of the company to others. One who was impressed when they saw my door and another who needed reliability and high standards. You have excelled in all aspects!”

MODA Doors 5 star review on 1st February 2022

Helpful Report

Posted 2 years ago

“We are very disappointed with service received. I ordered a handle that was £60 it is too big. My whole family and i got covid and did not contact (14 days) the office that i want return the handle. It is very disappointing to actually not being able to return or at least exchange for something more suitable There was no understanding and no empathy received from moda doors. Its shocking and sad. Their response was: ' We have policies in place for a reason and they need to be adhered to unfortunately. As such, we are unable to return or exchange this item.'”

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Posted 2 years ago

“Doors were a couple of days late arriving due to a problem with the lorry but I was kept updated. Very pleased with the doors.”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“No refund after 1 month. Contact your bank to request charge back. Mine was granted and refund received If PayPal open a case.”

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Posted 2 years ago

“Wrong size doors sent. No apology, no refund. Will never use again. Good luck with this attitude”

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Posted 2 years ago

“Excellent service. Excellent price”

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Posted 2 years ago

“Great product at a good price, fast delivery & looks brilliant 👍”

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Posted 2 years ago

“Good prices and good service - no probs at all”

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Posted 2 years ago

“The door quality, customer service and delivery speed were excellent and I would definitely use this company again.”

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Posted 2 years ago

“The doors weren't level had to unscrew them and put them level”

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Posted 2 years ago

“Very good service & very good doors”

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Posted 2 years ago

“Doors are expensive and take two weeks to deliver. Having paid over £40for delivery, it costs over £50 to return the door if you don’t like the style once the door has been delivered.”

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Posted 2 years ago

“Have now fitted 13 Moda oak doors ( another 4 to go in the next phase of renovation). These are excellent quality doors that look great when finished. Would happily recommend them.”

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Posted 2 years ago

“Shocking service - three arrived Damaged and now won’t collect them. The Manager Callum says what you want to hear over the phone and then will go back on his word over email stating he never said it. Now I’ve taken it further legally and they have gone silent - don’t let their cheap prices lure you in, Never had service like this before”

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Posted 2 years ago

“Excellent doors and very quick delivery, doors look great. Would recommend Moda doors.”

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Posted 2 years ago

“Look great, but instructions for hanging not very clear. Value for money.”

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Posted 2 years ago

“excellent service from ordering to delivery.”

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Posted 2 years ago

“Very pleased with the prompt service and quality of product”

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Posted 2 years ago

“Avoid this company. No order and no refund after 6 weeks. Heavily out of pocket”

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Posted 2 years ago

MODA Doors is rated 4.2 based on 1,689 reviews