MODA Doors Reviews

Name: MODA Doors
Rating: 4.15

4.2 Rating 1,689 Reviews

78 %

of reviewers recommend MODA Doors

4.2

Based on 1,689 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About MODA Doors:

MODA Doors has been created with the sole intention of bringing beautiful design and style to an area of the home which has not seen such attention before.

Our belief is that your doors should be kept in the same regard as your home furnishings, as, after all, they are just as much a part of your home, and on show as much as the rest of your home furnishings are.

Visit Website

Phone:

01642 936 033

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MODA Doors 5 star review on 7th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First door was damaged, but quickly replaced and dealt with well. A company can be judged on how it puts things right sometimes. Delivery was good and I was able to establish time of delivery.”

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Posted 2 years ago

“The quality control needs to be looked at as silicone around glass also delivery charges (£42) are excessive”

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Posted 2 years ago

“Really nice looking door. Good customer service. Competitive price. Would recommend.”

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Posted 2 years ago

“Brilliant advice and customer service. Very quick and courteous delivery service. Best price.”

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Posted 2 years ago

“Doors are fine”

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Posted 2 years ago

“Doors were delivered on time and look great ....would recommend moda doors anytime.”

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Posted 2 years ago

“First door I've brought from MODA. Well priced, great quality and kept me informed about the delivery.”

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Posted 2 years ago

“Good communication and prompt delivery - highly recommended”

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Posted 2 years ago

“Great heavy solid doors. Well packed. Delivery was great too .”

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Posted 2 years ago

“This is for an order of 4 pine doors: Doors seem ok. Some scratches and dents apparent. This was because they were very poorly packaged. ( they were covered in polythene only. ) Doors I have bought elsewhere came wrapped in polythene and all corners and edge's had plastic strips on them to protect them too. Followed by cardboard outer packaging. These doors are close to £100 each hence this is a poor show. Delivery was very slow too. Ordered on a Thursday and were delivered 9 days later.”

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Posted 2 years ago

“Excellent service. Very happy with door and very competitively priced. Would recommend this company without hesitation”

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Posted 2 years ago

Hi there, Thanks for leaving us your 5-star review! It is greatly appreciated. It is fantastic to know you were satisfied with both the service and products supplied. If you do have any further queries, please do not hesitate to contact us! Kind Regards, Moda Doors.

Posted 2 years ago

“Very good service from MODA Doors. Initial doors got damaged during delivery so we returned them. Got replacements sorted no problem.”

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Posted 2 years ago

“excellent manufacture and finish let down by poor delivery procedure and notification”

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Posted 2 years ago

Hi Alan, Thank you for taking the time to leave us your positive review. While it is fantastic to know you are happy with the products supplied, I will pass your feedback on to our transport team who will look into the issue with delivery notification. If there is anything further we can assist you with, please do not hesitate to call or email us. Kind Regards, Moda Doors.

Posted 2 years ago

“Excellent Service on time without damage”

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Posted 2 years ago

Hi there, Thank you for the 5-star review, This is greatly appreciated. If we can be of any further assistance, please do not hesitate to contact us. Many thanks, Moda Doors.

Posted 2 years ago

“Having dealt with finewood and other such companies there returns policy are spot on however this is not the case with moda I had a door that was delivered damaged and because I couldn't get to the doors within 14 days the weren't interested thus leaving me with a damaged 200 pound door absolute joke will nor be ordering again”

Helpful Report

Posted 2 years ago

Hi there, Many thanks for taking the time to leave your review. I have taken a look into this order and can see that your order was placed on 01/12/2021 and subsequently delivered on 06/12/2021. It was not until 24/01/2022 that the issue was raised with us but as you confirmed that you had worked upon and fitted the door, we were unable to offer a replacement item. We do advise all customers to check and ensure all goods are suitable before any work commences. Since then, we did offer a discounted replacement however at the time of writing we have heard nothing from you. If you wish to discuss this further, please do not hesitate to contact us. Kind Regards, Moda doors.

Posted 2 years ago

“Great service. Really pleased with our purchase. Excellent quality.”

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Posted 2 years ago

Hi there, Thanks for taking the time to leave a review, It is greatly appreciated. We are glad that you are happy with the doors purchased. If you do have any further queries, please do not hesitate to contact us. Many thanks, Moda Doors.

Posted 2 years ago

“Excellent fire resistant internal door. Packaging was not enough to prevent minor damage to door edges but not bad enough to warrant return. The door is VERY HEAVY; the labelling should make it clear that safe manual handling requires two people for ALL HANDLING. I only found this information after I hand moved the door inside and removed the packing! The door needed 40 mm removal to fit the door frame; this does not seem to have affected the door structure altho it clearly invalidates any guarantee. Be aware that the recommended Osmo lacquer is not cheap.”

Helpful Report

Posted 2 years ago

Hi there, Thanks for taking the time to leave a review, It is greatly appreciated. We are glad that you are happy with the doors. If you do have any further queries, please do not hesitate to contact us. Many thanks, Moda Doors.

Posted 2 years ago

“Mix up with order (their fault, not ours), but they were quick to rectify. So nice to speak to a real person when contacting Customer Services. Doors not the best, but as we were only purchasing 3 of their primed flush doors they were more than adequate for what we needed.”

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Posted 2 years ago

Hi Sharon, Many thanks for taking the time to leave a review, it is Greatly Appreciated. It is great to know that customer services were effective in resolving the issue. If you do need any further assistance, please do not hesitate to contact us. Kind Regards, Moda Doors

Posted 2 years ago

“Brilliant service doors match up with house doors perfectly thanks”

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Posted 2 years ago

Hi Chris, Thanks for leaving us your 5 star review! It is greatly appreciated. It is fantastic to know you were satisfied with both the service and products supplied. If you do have any further queries, Please do not hesitate to contact us! Kind Regards, Moda Doors.

Posted 2 years ago

“Callum was brilliant from start to finish. Moda delivered doors I had struggled to get from a local company. Completely hassle-free and communication about delivery was fantastic! Will be using Moda again when i need more doors for our property.”

Helpful Report

Posted 2 years ago

Hi there, Thanks for leaving us your 5 star review! It is greatly appreciated. It is fantastic to know you were satisfied with both the service and products supplied. If you do have any further queries, Please do not hesitate to contact us! Kind Regards, Moda Doors.

Posted 2 years ago

MODA Doors is rated 4.2 based on 1,689 reviews