MODA Doors Reviews

Name: MODA Doors
Rating: 4.15

4.2 Rating 1,689 Reviews

78 %

of reviewers recommend MODA Doors

4.2

Based on 1,689 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About MODA Doors:

MODA Doors has been created with the sole intention of bringing beautiful design and style to an area of the home which has not seen such attention before.

Our belief is that your doors should be kept in the same regard as your home furnishings, as, after all, they are just as much a part of your home, and on show as much as the rest of your home furnishings are.

Visit Website

Phone:

01642 936 033

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MODA Doors 5 star review on 7th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Door was just what we wanted. Very good quality and once painted looked excellent and has given the side of our garage a new and fresh look. Would definitely use this company again.”

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Posted 4 years ago

“I knew the door I wanted and Moda had it at the best price after shopping around. Delivered quickly and a great quality door that was easy to hang. Happy with the service and product”

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Posted 4 years ago

“Love the door. Looks even better on display!”

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Posted 4 years ago

“Excellent product, delivered on time. Very pleased. Would use again.”

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Posted 4 years ago

“Fast delivery easy to order well pleased”

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Posted 4 years ago

“I was amazed by how limited a life previous front doors we had had (when did doors last ten years, there are Tudor houses with their original door!) so we decided to buy a proper solid oak door that will last forever (or there abouts) so far this door looks like it has a chance of that. Solid oak it certainly is, weighs a ton but hopefully will survive anything and in the event of a zombie apocalypse should hopefully even hold the undead at bay. Fingers crossed.”

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Posted 4 years ago

“Very efficient, kept me informed of delivery times etc, I would definitely use them again and recommend to others. Great service.”

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Posted 4 years ago

“Excellent value for money”

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Posted 4 years ago

“I bought unfinished but should've bought finished, 3 doors fully wrapped and protected”

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Posted 4 years ago

“Doors not delivered on stated date and no information/notification of them,I then cancelled order and have yet to receive my refund,have contacted and they said they would refund 6 weeks ago, now not getting reply on phone,email etc,will let bank get money back”

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Posted 4 years ago

“I'd love to say the doors were great and perfect and whatnot, but I never got any. I needed them pretty fast, and their site said delivery was unaffected by the Covid-19 situation, so I placed my order for 3 doors £500. Next day I got an email saying the doors had shipped! Yippee thought me. Fantastic thought I! Then soon after I get a text from the manufacturer saying that due to the Covid-19 situation there was a 10 working day delay to orders. Seems Moda doors send "shipped" emails when they place the order with the manufacturer. They didn't have them in stock, or deliver in the promised timescale. And what's worse, after cancelling as I needed doors sooner than they could deliver, they never refunded my money. It took a month of calls and some emails, and then ultimately I had to raise a dispute with my bank. I've gotten a refund now, but I shouldn't have had to go to those troubles when they said straight away they'd refund me but they just didn't bother. In my experience, nothing they say can be believed. I'd shop elsewhere. Plenty of other places do doors, and the service won't be any worse.”

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Posted 4 years ago

“Door and surround were excellent, good quality and fitted exactly”

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Posted 4 years ago

“Its a real shame writing this review as its gone from what I would have rated a 5 to a 1 for the sake of the price of one door. Unfortunately for me my 10 doors plus accessories were delivered 2 days before lockdown, having paid just short of £1500. Due to the world coming to a standstill, it was 12 weeks before I could get my joiner back to fit. One door was damaged, damage was underneath cardboard surround, so couldn't see until unwrapped. Due to the lapse in time, Moda would not agree to replace the damaged door. It took two weeks to reach this decision with a number of phones made, and emails ignored. Customer care zero. Eventually they did agree to sell me another door at cost price, which ive declined. Very disappointing Moda doors, you started off really well, and such a shame no understanding during a major pandemic in the world...”

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Posted 4 years ago

“two doors still on back order no communication”

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Posted 4 years ago

“Beautifully made doors that are not run of the mill designs. I'd been looking for something a bit different and certainly struck lucky here. Delivered within 10 days of the order being placed.. very pleased”

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Posted 4 years ago

“The Manhattan Moda doors I ordered are excellent. Well built, stylish and good quality. I ordered one about eighteen months ago and was so pleased with it that when the opportunity arose I ordered two more. The seller is an exellent firm to deal with, apart from a slight initial delay, probably due to the current pandemic, they kept me informed of the delivery date and everything went smoothly. I would certainly recommend them. The doors are now in situ and I am so pleased with them. They look great. Thank You MODA DOORS.”

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Posted 4 years ago

“We purchased a cottage style door half glazed. Really pleased with the price, quality & look of it. I would definitely use Moda again in future.”

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Posted 4 years ago

“Very efficient service...Door was exactly what we wanted...Would have no hesitation in recommending them..”

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Posted 4 years ago

“Product is excellent. Dispatch times were advertised as being normal, with no delays, doors took twice as long to be delivered, think this was an issue with the courier. Resolved with one phone call.”

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Posted 4 years ago

“Love the door . It came before time. Very 😊”

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Posted 4 years ago

MODA Doors is rated 4.2 based on 1,689 reviews