MODA Doors Reviews

Name: MODA Doors
Rating: 4.15

4.2 Rating 1,690 Reviews

78 %

of reviewers recommend MODA Doors

4.2

Based on 1,690 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About MODA Doors:

MODA Doors has been created with the sole intention of bringing beautiful design and style to an area of the home which has not seen such attention before.

Our belief is that your doors should be kept in the same regard as your home furnishings, as, after all, they are just as much a part of your home, and on show as much as the rest of your home furnishings are.

Visit Website

Phone:

01642 936 033

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MODA Doors 5 star review on 7th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding product and delivery service. Customer service is the best with constant communications. Will definitely recommend in future.”

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Posted 6 years ago

“Placed my order on Tuesday , got a call Thursday to tell me it would be delivered Friday. Got a txt message Friday morning, telling me the driver would be here around 12.30. At 12.30 ON THE DOT my doorbell rang and there was the delivery driver who had left Yorkshire at 4am that day and yet was so precise about what time he would be here in Essex. Never had such amazing service before. Door is fabulous and can’t recommend highly enough”

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Posted 6 years ago

“Yes, I received a message to say that the door I ordered had been dispatched, still no sign of it, today being 16th July, hopefully here tomorrow.”

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Posted 6 years ago

“very happy with door, ordering another!”

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Posted 6 years ago

“First class service. Having been let down by another supplier I telephoned to check stock of the door I wanted. The young man took the trouble to go down to warehouse to confirm availability and I ordered immediately. It arrived quickly with full communication so I knew exact time of delivery. Door is excellent at a very fair price.”

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Posted 6 years ago

“Excellent quality”

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Posted 6 years ago

“Good quality door at a good price, perfect delivery... No problems. Will use again.”

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Posted 6 years ago

“Just excellent Door arrived in a few days Communication was really good Thank you Callum Door not hung as yet but looks quality Again thank you”

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Posted 6 years ago

“Bought this style of door from MODA previously and was very impressed without prices and delivery. Would recommend.”

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Posted 6 years ago

“I'm very happy with the doors that I ordered and the service/delivery I would recommend Mods doors to family and friends.”

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Posted 6 years ago

“Customer service excellent. Information about delivery was complete and accurate and the product was of excellent quality.”

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Posted 6 years ago

“Delivery service was good, driver rang to say when he was about to arrive. Very helpful on the phone when having to reorder a door. However your returns process is abysmal. Filled in online form to then have to confirm via email I wanted to return the item. Several phone calls later checking on when item would be collected resulted in learning that actually nothing had been arranged all along and would we agree to a courier cost different to stated online. This then increased in price on further correspondence as first quote was incorrect. After a month I have given up but then I suppose that’s the idea. Couldn’t fault ordering service otherwise I would give 1 star, just make sure you order correctly first time. Still left with a fire door if anyone wants one?”

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Posted 6 years ago

“Doors very well packed, good quality and excellent service from ordering to delivery”

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Posted 6 years ago

“I am very happy with my doors they look very good now they have been fitted .”

MODA Doors 5 star review on 12th June 2018

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Posted 6 years ago

“Good service, arrived promptly. Helpful delivery driver. Doors look Great.”

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Posted 6 years ago

“Very satisfied with the door and MODA support provided”

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Posted 6 years ago

“Fast easily arranged delivery with courier. Competitive price.”

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Posted 6 years ago

“This is the worse purchasing experience I have ever had by a long way. Moda Doors refused initially to refund the price of a very warped door. One of its employees sent e-mails which were rude. No-one apologised for the fact that this door was badly warped or that another door was slightly warped as well. I am grateful for the support of my credit card company.”

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Posted 6 years ago

“Excellent !! the doors arrived on date and the customer service is fantastic , i accidentally ordered one of my doors wrong size i phoned lady on phone was brilliant getting it sorted out for me . The doors look fantastic i highly recommend this company .”

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Posted 6 years ago

“Easy to order delivered on time really good service”

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Posted 6 years ago

MODA Doors is rated 4.2 based on 1,690 reviews