MODA Doors Reviews

Name: MODA Doors
Rating: 4.15

4.2 Rating 1,689 Reviews

78 %

of reviewers recommend MODA Doors

4.2

Based on 1,689 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About MODA Doors:

MODA Doors has been created with the sole intention of bringing beautiful design and style to an area of the home which has not seen such attention before.

Our belief is that your doors should be kept in the same regard as your home furnishings, as, after all, they are just as much a part of your home, and on show as much as the rest of your home furnishings are.

Visit Website

Phone:

01642 936 033

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MODA Doors 5 star review on 7th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chuffed to bits with my doors. Delivery was prompt and on time. Lovely quality doors - heavy and fault free, would highly recommend”

Helpful Report

Posted 2 years ago

Hi Tracy, Thanks for leaving us your 5 star review! It is greatly appreciated. It is fantastic to know you were satisfied with both the service and products supplied. If you do have any further queries, Please do not hesitate to contact us! Kind Regards, Moda Doors.

Posted 2 years ago

“Great service and a solid door. Very pleased”

Helpful Report

Posted 2 years ago

Hi John, Thanks for taking the time to leave a review, It is greatly appreciated. We are glad that you are happy with the doors and the delivery service. If you do have any further queries, please do not hesitate to contact us. Many thanks, Moda Doors.

Posted 2 years ago

“Brilliant service and quality door”

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Posted 2 years ago

Hi Amarjit, Thanks for leaving us your 5 star review! It is greatly appreciated. It is fantastic to know you were satisfied with both the service and products supplied. If you do have any further queries, Please do not hesitate to contact us! Kind Regards, Moda Doors.

Posted 2 years ago

“Purchased a Coventry glazed oak door from moda ! Arrived on time and was perfect. Would recommend MODA for quality and price.”

Helpful Report

Posted 2 years ago

Hi Leslie, Thanks for leaving us your 5 star review! It is greatly appreciated. It is fantastic to know you were satisfied with both the service and products supplied. If we can be of any further assistance, Please do not hesitate to contact us! Kind Regards, Moda Doors.

Posted 2 years ago

“This is an excellent, door,the size was perfect.Thank you for your prompt delivery and service.”

Helpful Report

Posted 2 years ago

Hi Rupinder, Thank you so much for leaving us this 5 star review! It is great to know that you were satisfied with both the service offered and products supplied. If you do have any further queries, Please do not hesitate to contact us! Kind Regards, Moda Doors.

Posted 2 years ago

“Two doors delivered promptly and in excellent undamaged condition.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to leave a review, It is greatly appreciated. We are glad that you are happy with the doors and the delivery service. If you do have any further queries, please do not hesitate to contact us. Many thanks, Moda Doors.

Posted 2 years ago

“Good choice available. Speedy (if expensive) delivery. Underlying quality high, albeit 2 of 7 doors arrived damaged. Damaged doors replaced without quibble or delay. 1 of 2 replacement doors also damaged. Less helpful or realistic the 2nd time. Agreed a paltry compensation which then took several weeks to be paid.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to leave the above feedback, This is greatly appreciated. While it is great to hear the positives regarding most of your experience with us, I am sorry to read that the resolution to your problem was unsatisfactory. From my understanding, I believe a further replacement was offered before agreeing to the compensation offered and we would have happily replaced if needed. Regarding repayment of the agreed compensation, I will feedback to accounts who will look to use this feedback to improve efficiency. Regardless, If we can be of any further assistance, please do not hesitate to contact us. Kindest Regards, Moda Doors.

Posted 2 years ago

“On time , top quality materials As described .”

Helpful Report

Posted 2 years ago

Hi Nigel, Thank you for the 5 star review, This is greatly appreciated. If we can be of any further assistance, please do not hesitate to contact us. Many thanks, Moda Doors.

Posted 2 years ago

“Astonishing quality and value for money”

Helpful Report

Posted 2 years ago

Hi there, Thanks for taking the time to leave a review, It is greatly appreciated. We are glad that you are happy with the quality of the doors ordered! If you do have any further queries, please do not hesitate to contact us. Many thanks, Moda Doors

Posted 2 years ago

“Great company to deal with. Kept me informed of stock and delays. Doors arrived when they told me they would arrive. Doors were great which our customer loves!”

MODA Doors 5 star review on 18th February 2022

Helpful Report

Posted 2 years ago

Hi Dawn, Thanks for leaving us your 5 star review! It is greatly appreciated. It is fantastic to know both you & your customer were satisfied with both the service and products supplied. If you do have any further queries, Please do not hesitate to contact us! Kind Regards, Moda Doors.

Posted 2 years ago

“Lovely doors, good price”

Helpful Report

Posted 2 years ago

Hi Jonathan, Thanks for taking the time to leave a review, It is greatly appreciated. We are glad that you are happy with the doors! If you do have any further queries, please do not hesitate to contact us. Many thanks, Moda Doors.

Posted 2 years ago

“Only 3stars as They should find another delivery firm instead of the a****hole who delivered mine. No consideration whatsoever. Moda doors responded quickly to the order nothing after that.”

Helpful Report

Posted 2 years ago

Hi Pauline, Thanks for taking the time to leave a review, It is greatly appreciated. I am incredibly sorry to hear of a problem with the delivery service. I've taken a look into your order and I'm unable to find a record of any complaint. Would it be possible to send an email to info@modadoors.co.uk with as much detail as possible regarding the situation so we can investigate this for you. As we use a third party delivery company, this matter will be taken up with them. We look forward to hearing from you in due course. Many thanks!

Posted 2 years ago

“Very polite and helpful sales consultant, definitely will be recommending Moda to friends. Delivery was prompt, delivery man friendly and put all my doors in my garage. Very helpful.”

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Posted 2 years ago

“Really pleased with these door handles. Good quality for a fair price, excellent delivery service. I have Rheumatoid Arthritis in my hands so these nicely rounded handles are ideal. AND they look very swish and modern.”

Helpful Report

Posted 2 years ago

“We knew what product we wanted and Moda gave the best delivery options and best prices.”

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Posted 2 years ago

“Ordered a bifold door. Once fitted it was obviously clear it has a defective misaligned hinge and also you can see that the door has a previous repair. I paid good money for a brand new door which this was obviously not. Very unhappy and have emailed you”

Helpful Report

Posted 2 years ago

“Doors were delivered as promised, they were well packaged and in perfect condition”

Helpful Report

Posted 2 years ago

“Thank you for your service , however one of the doors had a slight indent on one of the glazing bars probably caused by fork lift truck contact by XL joinery and impossible to detect until fully unpacked. I wrote on the invoice that it was received unchecked and did not want the hassle of returning it , I explained this to the customer and felt it was well packaged but cardboard v metal is not a contest . This is not a criticism of MODA doors however.”

Helpful Report

Posted 2 years ago

“I ordered a few sets of door handles and was sent something completely different. I have called and emailed asking for the correct product to be sent but have not managed to get hold of anyone. Customer service seems to be non existent so will not be shopping here again.”

Helpful Report

Posted 2 years ago

“Excellent service from ordering to delivery of the two doors that I required, well packaged and was very pleased with the doors. Thank you”

Helpful Report

Posted 2 years ago

MODA Doors is rated 4.2 based on 1,689 reviews