MODA Doors Reviews

Name: MODA Doors
Rating: 4.16

4.2 Rating 1,700 Reviews

78 %

of reviewers recommend MODA Doors

4.2

Based on 1,700 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About MODA Doors:

MODA Doors has been created with the sole intention of bringing beautiful design and style to an area of the home which has not seen such attention before.

Our belief is that your doors should be kept in the same regard as your home furnishings, as, after all, they are just as much a part of your home, and on show as much as the rest of your home furnishings are.

Visit Website

Phone:

01642 936 033

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MODA Doors 5 star review on 30th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bi-fold door for small kitchen, delivered on time, well packaged to avoid damage, arrived in perfect condition. Door is partially glazed and let plenty of light through, fitted corret to size, I would recommend this door for quality and price, in comparison to other sites very well priced. I would buy goods from this site again.”

Helpful Report

Posted 2 years ago

Hi there, Thanks for leaving us your 5 star review! It is greatly appreciated. It is fantastic to know you were satisfied with both the service and products supplied. If you do have any further queries, Please do not hesitate to contact us! Kind Regards, Moda Doors.

Posted 2 years ago

“Disappointed that they sent a door that was damaged and although we should have checked it sooner refused to compensate us in any way Even though we bought a replacement door from them. I thought they could have at least gave us a discount”

Helpful Report

Posted 2 years ago

Hi Andrew, Thank you for taking the time to leave us this feedback & I am sorry to hear of the issues reported. Unfortunately, as the claim was made almost 2 month after delivery was completed we were unfortunately unable to assist further. Of course, please do not hesitate to contact us if you have any further questions. Kind Regards, Moda Doors.

Posted 2 years ago

“EXCELLENT PRICES”

Helpful Report

Posted 2 years ago

Hi there, Thanks for taking the time to leave a review, It is greatly appreciated. We are glad that you are happy with the doors and the delivery service. If you do have any further queries, please do not hesitate to contact us. Many thanks, Moda Doors.

Posted 2 years ago

“Good quality”

Helpful Report

Posted 2 years ago

“Excellent service, quality and price.”

Helpful Report

Posted 2 years ago

“Lovely oak veneer doors with the Atlantic black ironmongery. Would have been 5 stars but one of the doors had quite a different veneer across the bottom rail”

Helpful Report

Posted 2 years ago

Hi there, Thanks for taking the time to leave a review, It is greatly appreciated. We are glad that you are overall happy with the doors and Hardware delivered. I am sorry to hear of the slight issue with the veneer on one of the doors however. If you do have any further queries, please do not hesitate to contact us. Many thanks, Moda Doors.

Posted 2 years ago

“Excellent service, easy to use, fast delivery and efficiency - I ordered after having a nightmare experience with another retailer and this Company has since restored my faith - thank you.”

Helpful Report

Posted 2 years ago

Hi Beverley, Thank you for your glowing 5 star review! It's fantastic to know that your experience with us was an overwhelmingly positive one. If we can be of any further assistance, please do not hesitate to contact us. Kind Regards, Moda Doors.

Posted 2 years ago

“The door was what I wanted, and was correct size, however, it took over eight days for me to get the door and it was damaged in several places when it finally arrived. I spent the day at home waiting for the door on the said delivery day, and it didn’t arrive. I had a call the next day from delivery driver saying he had come the day prior, funny, he didn’t call or leave a card, or be seen on delivery day at my home. I’m on tight timelines with works and had to repair the door myself rather than try to return it. Not happy”

Helpful Report

Posted 2 years ago

Hi Scott. Thanks for taking the time to leave a review, It is greatly appreciated. I am incredibly sorry to hear of the problems you have highlighted in your review. As I'm unable to find a record of any complaint, it is difficult for us to comment or attempt to rectify these issues. If you would like, Please send an email to info@modadoors.co.uk with as much detail as possible regarding the situation so we can investigate this for you. As we use a third party delivery company, this matter will be investigated and taken up with them. We look forward to hearing from you in due course. Many thanks!

Posted 2 years ago

“Quick delivery, fitted them yesterday, can’t stop looking at them and smile STUNNING STUNNING STUNNING”

Helpful Report

Posted 2 years ago

Hi Lee, Thanks for taking the time to leave us this review, It is greatly appreciated. We are glad that you are happy with the doors and the delivery service. If you do have any further queries, please do not hesitate to contact us. Many thanks, Moda Doors.

Posted 2 years ago

“I had ordered more door casings than required, Moda rang me to inform me, talked therough the order so it was correct which saved quite a bit of money. They could have just sent it as it was my fault but excellent customer service. The casings and doors are of a good quality and delivery was very quick. I would recommend them to others.”

Helpful Report

Posted 2 years ago

Hi Paul, Thanks for leaving us your 5 star review! It is greatly appreciated. It is fantastic to know you were satisfied with both the service and products supplied. If you do have any further queries, Please do not hesitate to contact us! Kind Regards, Moda Doors.

Posted 2 years ago

“Good product, prompt delivery reasonable price”

Helpful Report

Posted 2 years ago

Hi Gregg, Thanks for taking the time to leave a review, It is greatly appreciated. We are glad that you are happy with the doors and the delivery service. If you do have any further queries, please do not hesitate to contact us. Many thanks, Moda Doors.

Posted 2 years ago

“Chuffed to bits with my doors. Delivery was prompt and on time. Lovely quality doors - heavy and fault free, would highly recommend”

Helpful Report

Posted 2 years ago

Hi Tracy, Thanks for leaving us your 5 star review! It is greatly appreciated. It is fantastic to know you were satisfied with both the service and products supplied. If you do have any further queries, Please do not hesitate to contact us! Kind Regards, Moda Doors.

Posted 2 years ago

“Great service and a solid door. Very pleased”

Helpful Report

Posted 2 years ago

Hi John, Thanks for taking the time to leave a review, It is greatly appreciated. We are glad that you are happy with the doors and the delivery service. If you do have any further queries, please do not hesitate to contact us. Many thanks, Moda Doors.

Posted 2 years ago

“Brilliant service and quality door”

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Posted 2 years ago

Hi Amarjit, Thanks for leaving us your 5 star review! It is greatly appreciated. It is fantastic to know you were satisfied with both the service and products supplied. If you do have any further queries, Please do not hesitate to contact us! Kind Regards, Moda Doors.

Posted 2 years ago

“Purchased a Coventry glazed oak door from moda ! Arrived on time and was perfect. Would recommend MODA for quality and price.”

Helpful Report

Posted 2 years ago

Hi Leslie, Thanks for leaving us your 5 star review! It is greatly appreciated. It is fantastic to know you were satisfied with both the service and products supplied. If we can be of any further assistance, Please do not hesitate to contact us! Kind Regards, Moda Doors.

Posted 2 years ago

“This is an excellent, door,the size was perfect.Thank you for your prompt delivery and service.”

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Posted 2 years ago

Hi Rupinder, Thank you so much for leaving us this 5 star review! It is great to know that you were satisfied with both the service offered and products supplied. If you do have any further queries, Please do not hesitate to contact us! Kind Regards, Moda Doors.

Posted 2 years ago

“Two doors delivered promptly and in excellent undamaged condition.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to leave a review, It is greatly appreciated. We are glad that you are happy with the doors and the delivery service. If you do have any further queries, please do not hesitate to contact us. Many thanks, Moda Doors.

Posted 2 years ago

“Good choice available. Speedy (if expensive) delivery. Underlying quality high, albeit 2 of 7 doors arrived damaged. Damaged doors replaced without quibble or delay. 1 of 2 replacement doors also damaged. Less helpful or realistic the 2nd time. Agreed a paltry compensation which then took several weeks to be paid.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to leave the above feedback, This is greatly appreciated. While it is great to hear the positives regarding most of your experience with us, I am sorry to read that the resolution to your problem was unsatisfactory. From my understanding, I believe a further replacement was offered before agreeing to the compensation offered and we would have happily replaced if needed. Regarding repayment of the agreed compensation, I will feedback to accounts who will look to use this feedback to improve efficiency. Regardless, If we can be of any further assistance, please do not hesitate to contact us. Kindest Regards, Moda Doors.

Posted 2 years ago

“On time , top quality materials As described .”

Helpful Report

Posted 2 years ago

Hi Nigel, Thank you for the 5 star review, This is greatly appreciated. If we can be of any further assistance, please do not hesitate to contact us. Many thanks, Moda Doors.

Posted 2 years ago

“Astonishing quality and value for money”

Helpful Report

Posted 2 years ago

Hi there, Thanks for taking the time to leave a review, It is greatly appreciated. We are glad that you are happy with the quality of the doors ordered! If you do have any further queries, please do not hesitate to contact us. Many thanks, Moda Doors

Posted 2 years ago

MODA Doors is rated 4.2 based on 1,700 reviews