“Was very happy with the all terrain wheel chair. It came on the day and time slot as promised. Disappointed that I could not pay over the phone (understand the reasons)
When I called to enquire and confirm delivery dates before ordering ( I was due to take the wheelchair to West Africa so was it was time critical) the man who answered the phone was rather short with me, saying they were in a meeting and could I call customer services later. Not very professional! Hence only 3 stars for customer service”
Hi Brian,
Thank you for your review. I am very sorry to hear you were disappointed by the level of customer service you received - we pride ourselves on offering the highest level of service so am disappointed to hear this hasn't been the case on this occasion.
Thank you for your valued custom and hope you continue to enjoy your new MobiQuip All Terrain Wheelchair!
Jamie
“We’re really happy with this wheelchair.
We use this for our daughter with Down’s syndrome she’s very heavy but with the mountain bike tyres it makes it so much easier to push on the terrible pavements we have in the country.
I’ve struggled to push her in previous wheelchairs and they don’t feel very robust. I don’t feel like that with this one.
Would recommend this to anyone who needs to be pushed and who is on the larger side.
I feel we can now go anywhere and will be fantastic on holiday.”
“The response and delivery far exceeded our expectations. We live in the Highlands of Scotland and generally delivery is pretty poor, but Mobiquip we're able to deliver an all-terrain wheelchair in 3 days.”
