“Called to hire a wheelchair and the lady could not have been more helpful. Asked all the appropriate questions and made me feel at ease. Would highly recommend”
“The lady in the shop was very helpful with her advice and guidance in choosing the correct chair for my needs. Service prompt and with a sense of humour”
“My mum is very pleased with her stair lift. It will make her life much easier now. Very friendly people that came out and explained things very well. Thank you very much.”
“The young man was very pleasant and thoughtful towards us and our home, and I must say he did a cracking job on our stairlift, it almost feels like new, please thank him, I did say so when he left, Jim & Marie”
“Comprehensive display of mobility aids. Assistant who served us was knowledgeable but a little abrupt. Disappointed that there was no opportunity advertised to discuss part exchange with existing aids.”
“I purchased a Rehasense Space LX rollator from the Loughborough store. It is a brilliant piece of kit. I have taken on a new lease of life as a result. The gentleman holding the fort was supposed to email me with the prices of Rehasense accessories for my rollator. He didn't, hence a score of 4 stars instead of the full 5. I have every reason to believe that the lady I spoke to today, the usual store manager, will sort this out fairly quickly. She assured me she would. Other than this, I am very pleased with my rollator and the service I received from this store. I would definitely shop here again.”
