Mobility Tools Limited Reviews

Name: Mobility Tools Limited
Address: Unit 1B Kingsway Buildings, Bridgend Ind Est, Bridgend, Bridgend County Borough
Rating: 4.83

4.8 Rating 1,154 Reviews

97 %

of reviewers recommend Mobility Tools Limited

4.8

Based on 1,154 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01656530450

Email:

stuart@mobilitytools.co.uk

Location:

Unit 1B Kingsway Buildings,
Bridgend Ind Est,
Bridgend
Bridgend County Borough
CF31 3YH

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Mobility Tools Limited 5 star review on 3rd December 2024

Thomas Crick

Mobility Tools Limited 5 star review on 1st December 2024

Stuart Brawn

Mobility Tools Limited 5 star review on 22nd November 2024

Kyle Jones

Mobility Tools Limited 5 star review on 11th October 2024

Andy Walker

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love this belt. It's super comfy, perfect width and the design is amazing. Really pleased with my purchase.”

Helpful Report

Posted 8 years ago

“Great customer service, products are great and price is very competitive. I ordered the wrong size just before Christmas, Stuart kindly sent me out replacements for the next day so I received them before Christmas even before I had returned the first ones. Great communication and great service overall, could not be happier. Many Thanks.”

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Posted 8 years ago

“I purchased a White Weightlifting Belt from Mobility Tools recently. I ordered the Large size. When it arrived, I discovered it was too big. I, therefore, arranged to return it for a Medium size. Mobility Tools were not prepared to pick up the Belt. I had to arrange and pay for its return myself, at a cost of £8.50. The company then sent me a Medium size Belt, which was a perfect fit. I object strenuously to the fact that I was obliged to pay postage myself because of the inconsistent sizing policy of Mobility Tools. I purchased a Large size Powerlifting Belt from the company last January, which fitted me perfectly, and yet the Weightlifting Belt was too big in a Large size! If the mistake had been of my making, I would have expected to foot the bill for postage, but since it was not, I feel aggrieved by what I consider to be unacceptable business practice. Yours faithfully, Peter Wilson.”

Helpful Report

Posted 8 years ago

Hi Peter Powerlifting belts and weightlifting belts have different size charts. This is true for almost all brands. Most weightlifting belts use the same sizing even when supplied by different brands. Our sizing chart clearly states how to measure to ensure the correct belt is ordered. This wasn't done by your own admission (you ordered a large because you had ordered a large in a powerlifting belt previously). The belt didn't fit so you required a different size. When the customer orders the incorrect size it is up to the customer to return the belt. The back of the delivery slip indicates the easiest method to return an order, with 2nd class postage usually costing around £2.50. The exchange is then posted back free of charge. We feel this is a perfectly reasonable policy.

Posted 8 years ago

“Quality product at a reasonable price. Recommend”

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Posted 8 years ago

“My order was placed and I was kept updated on its progress all the way by Stuart. Great service and speedy delivery. Many Thanks. Merry Christmas and a Happy New Year”

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Posted 8 years ago

“Easy to order, easy delivery.”

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Posted 8 years ago

“fantastic turn around time from ordering the goods to receiving them.”

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Posted 8 years ago

“Fantastic service as always. Floss is an awesome tool.”

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Posted 8 years ago

“Great quality products, would purchase from again!”

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Posted 8 years ago

“Quick service and a fantastic product, the wrist straps are helping me work harder on the rings and with anything held in a front rack. Highly recommended!!”

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Posted 8 years ago

“Very easy to use, delivery quick and item spot on.”

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Posted 8 years ago

“Excellent quality and excellent service”

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Posted 8 years ago

“Top company. Excellent communication from Stuart the owner, always quick to respond to queries etc... Impressive, well designed equipment at good prices.”

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Posted 8 years ago

“Exactly what I was looking for!”

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Posted 8 years ago

“Good product with speedy delivery.”

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Posted 8 years ago

“Excellent prices super fast delivery, can't ask for more. Will always buy from mobility tools as the equipment is second to none!”

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Posted 8 years ago

“Super quick service and support by email.”

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Posted 8 years ago

“Place an Order for the first time last week products arrived supper quick and we really good quality highly recommended this company to all my friends”

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Posted 8 years ago

“Very impressed with the speed of dispatch and delivery.”

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Posted 8 years ago

“I bought these knee sleeves for a bit of extra support during CrossFit WODs. Having worn them for a full workout of heavy backsquats and burpees and backsquat lunges, I'm really happy! They offer enough support without being too thick and stiff. The only thing I'd suggest is that the sleeves are described as coming as a pair, for clarity.”

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Posted 8 years ago

Mobility Tools Limited is rated 4.8 based on 1,154 reviews