Mobility Tools Limited Reviews

Name: Mobility Tools Limited
Address: Unit 1B Kingsway Buildings, Bridgend Ind Est, Bridgend, Bridgend County Borough
Rating: 4.83

4.8 Rating 1,154 Reviews

97 %

of reviewers recommend Mobility Tools Limited

4.8

Based on 1,154 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01656530450

Email:

stuart@mobilitytools.co.uk

Location:

Unit 1B Kingsway Buildings,
Bridgend Ind Est,
Bridgend
Bridgend County Borough
CF31 3YH

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Mobility Tools Limited 5 star review on 3rd December 2024

Thomas Crick

Mobility Tools Limited 5 star review on 1st December 2024

Stuart Brawn

Mobility Tools Limited 5 star review on 22nd November 2024

Kyle Jones

Mobility Tools Limited 5 star review on 11th October 2024

Andy Walker

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with purchase bought as a birthday present for husband. Arrived in time and products were as described.”

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Posted 7 years ago

“I had a 10% off for the purchase and had free delivery. My order came quickly. It's a good quality product I can't wait to use it during crossfit now. It really helps me to lift weight and i do feel more secure.”

Mobility Tools Limited 5 star review on 3rd April 2017

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Posted 7 years ago

“Ordering was easy, but despite paying premium postage on a Friday, did not get till Monday. Good quality equipment”

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Posted 7 years ago

Hi Thanks for your review, if your order was sent on a Friday then Monday would be the next working day. Thanks Stuart

Posted 7 years ago

Hi Thanks for your review, if your order was sent on a Friday then Monday would be the next working day. Thanks Stuart

Posted 7 years ago

“Ordered a weight lifting belt... excellent service... came next day and was put exactly in the safe place I requested. packaging excellent. would definitely order again from this company.... 10/10 service.. Thank You Mobility Tools”

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Posted 7 years ago

“The service provided was great, especially after I needed to return my belt, as it was too small. I had a reply wishing ten minutes. As for the belt, the quality is great, as to was packaging and delivery. Great service guys, thanks.”

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Posted 7 years ago

“I ordered one roll of kinesio tape from Mobility Tools on the 20th of March, called immediately after ordering and spoke with one of the staff and was assured that I would get the goods by Thursday 23rd March at the very latest, but as of today 28th March I have still not received it?! When I emailed Stuart from Mobility Tools on the Saturday 25th of March to complain that I'd still not received the product, he replied with the following words: " I'm sorry I cannot give you any further information on your order as you selected the untracked option over tracked option for delivery. I'm afraid we won't be able to refund the order for at least 21 days after the date of shipping as this is how long it takes before it is officially lost by Royal Mail..." basically blaming the customer, whereas the product I chose cost £4.99 and I paid £3.99 for shipping! This is ONE kinesio tape only, coming from Bridgend?! I'm very dissatisfied about this whole thing, and I have asked for a refund, again. Hopefully Mobility Tools will be decent enough not to drag this one out.”

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Posted 7 years ago

Hi Grace As per our email conversation I do apologise for the inconvenience you've had. I'm not sure how you've interpreted us not being able to track your order as us blaming you, we are simply pointing out that we cannot locate your order when sent on an untracked service. Please note you paid £3.29 not £3.99 for shipping. The cost to ship is the same for 1 roll to if you bought 10 rolls. Shipping through Royal Mail is a flat price depending on size and then weight; as the item is over 1" thick it is classed as a small parcel and so costs more to send than a thin item like a letter. The price for shipping is extremely competitive and we feel it is a fair price. We regret you've not had the best experience with Mobility Tools on this occasion. Best Regards Stuart

Posted 7 years ago

“Excellent service with quick delivery. Sizing was spot on. Product is exactly as described and feels very well made. Will return!”

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Posted 7 years ago

“Excellent service and brilliant product. Would recommend it to anyone who is serious about lifting heavy.”

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Posted 7 years ago

“awesome look at feel! beautiful belt!”

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Posted 7 years ago

“I use K tape all the time and Mobility Tools is well priced, easy to buy and arrives very quickly even with standard postage.”

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Posted 7 years ago

“Excellent don't know y I didn't get them earlier”

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Posted 7 years ago

“Very easy review to write in my eyes..100% first class products and service... seriously. Very responsive with emails regarding queries etc..i purchased x2 weightlifting belts... so much time and effort gone into these they really show the skills that they have acquired over years to make these handmade beauty's.. All in all i would heartily recommended this company without any doubts whatsoever..great work guys keep it up..”

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Posted 7 years ago

“Quick delivery excellent product.”

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Posted 7 years ago

“with clothes im at 36" waist so went with a large which was perfect. I work in a gym and let others use the belt daily for well over a year now and it still looks brand new. bombproof construction. really firm which is what you'd want. though if you're into deep squats, olympic lifts, etc. you'd obviously want a more forgiving belt. quick release is perfect once you've just heaved out a heavy rep and you want to breath and relax its so easy to just rip the belt off.”

Mobility Tools Limited 5 star review on 2nd March 2017

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Posted 7 years ago

“Website is easy to navigate and there's a nice range of essential products for the lifter. I got a great discount through a newsletter offer and used it to pick up some quality knee sleeves. Would definitely recommend.”

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Posted 7 years ago

“Have made a couple of orders now, no complaints at all, very good service, would happily use again.”

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Posted 7 years ago

“i ordered the limited ed wonder woman wraps and they arrived in only a few days and are exactly as described. very happy customer!”

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Posted 8 years ago

“Really good customer service and fast delivery”

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Posted 8 years ago

“Good quality pants! 100% recommended!”

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Posted 8 years ago

“Found a few websites selling the items that I wanted to buy but Mobility Tools offered the best prices and delivery options.”

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Posted 8 years ago

Mobility Tools Limited is rated 4.8 based on 1,154 reviews