Mobility Tools Limited Reviews

Name: Mobility Tools Limited
Address: Unit 1B Kingsway Buildings, Bridgend Ind Est, Bridgend, Bridgend County Borough
Rating: 4.83

4.8 Rating 1,154 Reviews

97 %

of reviewers recommend Mobility Tools Limited

4.8

Based on 1,154 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01656530450

Email:

stuart@mobilitytools.co.uk

Location:

Unit 1B Kingsway Buildings,
Bridgend Ind Est,
Bridgend
Bridgend County Borough
CF31 3YH

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Mobility Tools Limited 5 star review on 3rd December 2024

Thomas Crick

Mobility Tools Limited 5 star review on 1st December 2024

Stuart Brawn

Mobility Tools Limited 5 star review on 22nd November 2024

Kyle Jones

Mobility Tools Limited 5 star review on 11th October 2024

Andy Walker

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Only reason I didn't give 5 stars was because the delivery was expensive.”

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Posted 4 years ago

“Speedy delivery. Effective product! Very happy”

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Posted 4 years ago

“Superb Quality and great fit, delighted customer!”

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Posted 4 years ago

“Love my belt... Communication from the guys was spot on throughout the process.. Highly recommended”

Mobility Tools Limited 5 star review on 28th May 2020

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Posted 4 years ago

“Brilliant service. Quick delivery and great prices.”

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Posted 4 years ago

“Excellent customer service and excellent products. Delivered me a belt even better than I had first initially imagined.”

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Posted 4 years ago

“I bought a mobility tools velcro weightlifting belt some months ago after using a friend's at the gym. His was a medium, fitted well with surplus should I lose any weight it would still provide decent support. On taking delivery of a medium I was initially very pleased however I did notice that to get decent support the belt was maxed out, ie there was no more room, not at all like my friends medium. If I lost any weight it would be useless. I (belatedly) contacted mobility tools to let them know. I told them the belt was great quality but the sizing differs from a verified buyer. They asked for the details of Aaron's who's belt I had tried. I passed them with his permission. After this I heard nothing and it has been a couple of months. So, to cut a long story short I wouldn't buy from them again, not just because of the sizing issue but really due to the fact that when I pointed it out they didn't seem to care. I also left a review on their website bit bizarrely it hasn't been published... who'd have thought it.”

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Posted 4 years ago

“Easily the the best belt I have ever had.”

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Posted 4 years ago

“Received belt monday Perfect fit and with option toloose weight an still fit as i do fluctuate seasons fab Well made no blemish stitching good not disappointed my main an constant every work out belt 10/10”

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Posted 4 years ago

“Items took a little longer than expected to deliver to Romania ( 22 days from order ), but I know there was a high load of orders. I'll drop a star from the review because I felt the communication side was difficult. I had no tracking number for my order and I couldn't get in touch with Stuart to find out more, but I got no reply on my several attempts on chat. About the products, they are definitely great quality, the dipping belt and the powerlifting belt look very sturdy. I was amazed. Can't wait for the global situation to calm down and test them in the gym.”

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Posted 4 years ago

Hi Bogdan This is very disappointing to see. The hand made belts take 5-7 working days (at time of ordering) which meant your belt would have been dispatched between the 6th and 9th of March. It was dispatched the 10th March, a day later than anticpated. As you are in Romania there is a further 5-7 day delivery time which is dictated by the Romanian postal carrier - once the item leaves the UK we have no control over how long it takes to deliver. We are a small company and so negative reviews really hurt us; I hope once the order arrives you are happy with it. Thanks Stuart Owner of Mobility Tools

Posted 4 years ago

“I got the same size as last time and it barely fits?? I could get 4 notches last time I'm struggling to get 1..”

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Posted 4 years ago

Hi Bradley Sorry to hear that. We use a cutting tool to cut the hand made belts so they're all exactly the same size; do you still have your old belt to compare? Thanks Stuart Mobility Tools Owner

Posted 4 years ago

“Stuart at Mobility Tools kept me advised of progress and responded promptly. I feel that good customer service is really important to this company.”

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Posted 4 years ago

“First time using my belt and already increased my deadlift”

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Posted 4 years ago

“Great Customer Service, easy processes and good quality items”

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Posted 4 years ago

“The belt was for my girlfriend who saw significant improvements since wearing the belt. She made concerns about how hard the belt was but after breaking the belt in (which resulted in me moving the blet for a few days) she had no more concerns. Would highly recommend.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Great company, the website has so much information on it to help you design personalised items and the communication with Stuart the owner made it so simple. I would highly recommend your products, thank you for all your help. MB”

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Posted 4 years ago

“Brilliant product and brilliant quick service.”

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Posted 5 years ago

“Very quick shipping and easy to order on the website.”

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Posted 5 years ago

“Bought for my dad's arthritic knees. He loves them. Comfortable and supportive.”

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Posted 5 years ago

Mobility Tools Limited is rated 4.8 based on 1,154 reviews