Mobility Giant Ltd Reviews

Name: Mobility Giant Ltd
Address: Unit 5 Connections business Park, Vestry Trading Estate, Sevenoaks, Sevenoaks
Rating: 4.95

5.0 Rating 578 Reviews

99 %

of reviewers recommend Mobility Giant Ltd

Company Reviews

Metrics

Info

5.0

Based on 578 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mobility Giant Ltd:

Mobility Giant are the UK's largest and most trusted supplier of used mobility scooters for sale and long term hire.

Visit Website

Phone:

01732446488

Email:

william@mobilitygiant.co.uk

Location:

Unit 5 Connections business Park, Vestry Trading Estate, Sevenoaks
Sevenoaks
TN14 5DF

Write Your review

Tell us how Mobility Giant Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mobility Giant Ltd 5 star review on 24th July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my TGA Breeze S4 (with canopy & sides) from MG today and I'm over the moon with it! It's a refurb but you certainly wouldn't know it from looking at it! Well worth the price I paid! From order to delivery the support and guidance has been outstanding! Everyone at MG has been helpful in answering any queries with 'courteous' clarity. Wayne, who delivered my Breeze, was exceptionally helpful. A true gentleman and a credit to MG. I won't have any hesitation recommending MG and will definitely be returning if/when the need arises to up/downsize my mobility scooter. Thank you MG”

Helpful Report

Posted 2 years ago

Hello Mr Day, Thank you for your 5 star review and your kind words towards everyone you have spoken to in the office and our driver Wayne. We're really pleased to hear how happy you are with your new S4 with Canopy. We wish you all the best on your new scooter. William Mobility Giant

Posted 2 years ago

“Excellent customer service right from the start, purchasing to delivery. I would definitely recommend this company, if your thinking of purchasing anything from them do. not hesitate I am 100% satisfied with my purchase.”

Helpful Report

Posted 2 years ago

Hi Marion, Thank you for your kind review! We're really pleased to hear how happy you are with your purchase from us :) We wish you all the best on your new scooter. William Mobility Giant

Posted 2 years ago

“A very helpful company sale staff are very helpful and delivery driver gets 10out 10 for the help he gave me thank you Tony Maiden Isle of Wight”

Helpful Report

Posted 2 years ago

Hi Anthony, Thank you for your 5 star review! We're pleased that you found us to be very helpful, especially with the handover of your scooter by our driver. We wish you all the best on your new wheels. William Mobility Giant

Posted 2 years ago

“Very pleased with my scooter and the service from Mobillity Giant .Was kept updated on delivery time and the driver Wayne was very helpfull in explaning everthing without doubt 5* service I highly recomend this company.”

Helpful Report

Posted 2 years ago

Hi Anthony, Thank you for your 5 star review! We're pleased to hear how happy you are with your new scooter and the way in which our driver Wayne delivered it. We wish you all the best on your new wheels. William Mobility Giant

Posted 2 years ago

“I purchased a brand new scooter from mobility giant, was kept updated with delivery times and ETA, my scooter was delivered by a gent called Mark, very friendly and professional, highly recommended, thanks again”

Helpful Report

Posted 2 years ago

Hi Mark, Thank you for your 5 star review! We're pleased that you loved the service provided especially the handover of your scooter by our driver Mark. We wish you all the best on your new scooter. William Mobility Giant

Posted 2 years ago

“Very friendly staff who go above and beyond to help with all your questions & they strive to help you get exactly what you requie. They are a very very well run company and such reasonable prices or terms. 10/10.”

Helpful Report

Posted 2 years ago

Hi Paul, Thank you for your 5 star review! We're pleased with how happy you are with the service we have provided for you. We wish you all the best on your new scooter. William Mobility Giant

Posted 2 years ago

“from the moment you place your order you are taken care of from updates on delivery to delivery and the service repair dept is amazing,fixed my scooter within ten mins, call centre takes care of you from the minute they answer your call. my father is also leasing a scooter off them as it is all inclusive,insurance repairs and servicing an amazing company 1st class 5 star”

Helpful Report

Posted 2 years ago

Hi Peter, Thank you for your kind review! We're really pleased that you and your father love the service we provide. We wish you both all the best on your scooters and do not hesitate to contact us if we can be of any further help. William Mobility Giant

Posted 2 years ago

“Purchased another scooter from mobility giant, Just like last time great service, Must mention Raul the driver really knows is stuff. Well done all at Mobility Giant. George Jenkins”

Helpful Report

Posted 2 years ago

Hi George, Thank you for your 5 star review and for buying a second scooter from us. We're pleased that you loved our high level of service for a second time. We wish you all the best on your new wheels. William Mobility Giant

Posted 2 years ago

“Delivery on time 10 out of 10 for driver and scooter”

Helpful Report

Posted 2 years ago

Hi John, Thank you for your 5 star review! We wish you all the best on your new scooter. William Mobility Giant

Posted 2 years ago

“i purchased a T.G.A S4 with canopy and sides the scooter was delivered today by Raul who was superb he took his time to explain everything and was right ontime with delivery throughout every stage of my purchase i was kept informed of progress via email and text the scooter far exceeded my expectations a truly superb company who are a pleasure to deal with sincere thanks ,.”

Helpful Report

Posted 2 years ago

Hi Barry, Thank you for your kind review! We're pleased you love your new Breeze S4 with Canopy and the way in which our driver Raul delivered it. We wish you all the best on your new scooter. William Mobility Giant

Posted 2 years ago

“I bought a TGA MINNIMO autofold, which was to heavy to lift. Moblity Giant very kindly changed it to a lighter model. this company is excellent. very help full and customer service is brilliant. thank you very much for all your help. the delivery driver Raul was also brilliant.”

Helpful Report

Posted 2 years ago

Hi Paul, Thank you for your kind review! We're pleased to hear how happy you are with our customer service and the way we quickly swapped your scooter to a more suitable one. We wish you all the on your new wheels. William Mobility Giant

Posted 2 years ago

“When Wayne delivered my new mobilty scooter he was a gentlman when he told me about the running the scooter. He should be giving a bonus the way he treated me.Carry on doing your best Wayne.”

Helpful Report

Posted 2 years ago

Hi Michael, Thank you for your 5 star review about our driver Wayne, he will be very happy to hear your kind words. We wish you all the best in your new scooter. William Mobility Giant

Posted 2 years ago

“Mobilty giant ltd is the best i bought a breeze4 the lady on the phone was very pleasant i am very very pleased with every thing the scooter i s better than i though it would be the lady that deliverd it zoe was goodto”

Helpful Report

Posted 2 years ago

Hi Arthur, Thank you for your kind review! We're really pleased to hear how happy you are with your new scooter and the service we provided from the initial call through to the handover with our driver Zoe. We wish you all the best on your new scooter. William Mobility Giant

Posted 2 years ago

“From start to finish excellent service Raul the drop off driver was the best explain everything really good experience love my scooter”

Mobility Giant Ltd 5 star review on 21st January 2022

Helpful Report

Posted 2 years ago

Hi Carol, Thank you for your 5 star review! We're pleased to hear how happy you are with the service we provided for you from start to finish. All the best, William Mobility Giant

Posted 2 years ago

“I put a review on last week but I was told today that the person was not right the company has helped me sort everything out thanks Richard Davies Nottingham”

Helpful Report

Posted 2 years ago

Hi Richard, Thank you for your 5 star review! We wish you all the best on your new scooter. William Mobility Giant

Posted 2 years ago

“RAUL delivered my scooter, explained everthing I needed to know, he is a credit to the company, answered all my questions. I am very happy with my scooter and the service. Thankyou.”

Helpful Report

Posted 2 years ago

Hi Brenda, Thank you for your 5 star review! We're pleased to hear that our driver Raul gave you a delivery service and demonstration. We wish you all the best on your new scooter. William Mobility Giant

Posted 2 years ago

“I am over the moon that I found this company. My scooter has just arrived and it is fantastic!! The communications from the company were excellent, keeping me informed all the way from ordering to delivery. The delivery was amazing as I was able to track my delivery on my phone and meet my driver and she was just brilliant. Zoe explained how to use my scooter and showed me exactly how things work. She is a real credit to your team. Thank you Mobility Giant for an all round A1 experience!”

Helpful Report

Posted 2 years ago

Hi Angie, Thank you for your 5 star review! It's brilliant to hear how happy you are with your new scooter and the service we provided, especially our driver Zoe. We wish you all the best o your new wheels and do not hesitate to contact us if we can be of any further help. William Mobility Giant

Posted 2 years ago

“Excehllent delivery, kind and caring, very helpful, brilliant scooter LVit very much thank-you,very happy 😊”

Helpful Report

Posted 2 years ago

Hi Neil, You're welcome and thank you for your 5 star review! We're super pleased to hear how happy you are. All the best, William Mobility Giant

Posted 2 years ago

“This company is second to none, very professional, delivery. I was given a 2 hour time slot, my mobility scooter was delivered 50 minutes into that slot by a very nice man who could answer all my questions in full. And was able to track my delivery all the way to my door. Highly recommended and I will be passing there information on to other people. 100%”

Helpful Report

Posted 2 years ago

Hi Scott, Thank you for your 5 star review! We're pleased to hear that you found our service to be excellent, especially the delivery process. We wish you all the best on your new wheels and do not hesitate to contact us if we can be of any further help. William Mobility Giant

Posted 2 years ago

“If you're unlucky and need a repair, the customer service is absolutely fantastic Its run by a chap called Nigel nothing it too much for this guy kept up to date even got a tracking email to see when the repair man will arrive this is one good company to deal with thank you.”

Helpful Report

Posted 2 years ago

Hi Mark, Thank you for your 5 star review! We're pleased to hear that Nigel has been excellent in organising your repair for you. All the best, William Mobility Giant

Posted 2 years ago

Mobility Giant Ltd is rated 5.0 based on 578 reviews