Mobility Giant Ltd Reviews

Name: Mobility Giant Ltd
Address: Unit 5 Connections business Park, Vestry Trading Estate, Sevenoaks, Sevenoaks
Rating: 4.95

5.0 Rating 578 Reviews

99 %

of reviewers recommend Mobility Giant Ltd

Company Reviews

Metrics

Info

5.0

Based on 578 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mobility Giant Ltd:

Mobility Giant are the UK's largest and most trusted supplier of used mobility scooters for sale and long term hire.

Visit Website

Phone:

01732446488

Email:

william@mobilitygiant.co.uk

Location:

Unit 5 Connections business Park, Vestry Trading Estate, Sevenoaks
Sevenoaks
TN14 5DF

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Mobility Giant Ltd 5 star review on 24th July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Raul visited us today to sort the problem with our power chair He was very helpful and problem sorted in minutes Very grateful”

Helpful Report

Posted 11 months ago

“Thought disability might be the end of something. The scooter proved to be the start. Not had so much fun since I was seventeen and motorcycling. THANKS for everything john brady”

Helpful Report

Posted 1 year ago

“My scooter delivered by Raul. Delighted with polite, professional service. Scooter immaculate, apart from puncture. Puncture now fixed . All in all very pleased with on line service.”

Helpful Report

Posted 1 year ago

“Brilliant company . Customer service staff on the phone were professional and helpful,I spoke to Tristan who gave me advice and organised my order. I got a called to advise delivery date and they came within the slot they offered me . Tons of emails and texts to advise of delivery updates and a live tracking option . A young man delivered the scooter with care and explained everything about it . He asked if there was anything else we needed to ask before leaving to make sure we were ok with it . Couldn't find a better mobility scooter company than these guys. Thanks again 5**** to the whole team and a great deal aswell”

Helpful Report

Posted 1 year ago

“Very satisfied with the service received from Mobile giant Raul who delivered the Q50 carbon lite power chair explained in detail how to use it and spent a lot of his time to ensure we understood Stefan in the office also phoned with details of an available chair and patiently waited for me to reply For this I was very grateful An excellent company who I would certainly be pleased to recommend to anyone hoping to buy in the future Certainly the price paid was the best offered and no other company was able to match it.”

Helpful Report

Posted 1 year ago

“I had my globe trotter folding mobility scooter delivered today by mark he gave me a demonstration of how to use the scooter and how it folded & unfolded mark was very helpful and answered my questions promptly thank you MARK this is my second scooter from mobility giant”

Helpful Report

Posted 1 year ago

“great service and brilliant product look no further”

Helpful Report

Posted 1 year ago

“Bought a TGA plus 4 and had one or 2 issues with battery problems witch Mobility giant have went over and beyond to fix even replacing the scooter and giving me £50 refund for problems Iv had William whom has been helping me has been 101% very helpful I’m not a huge fan of these new lithium batteries as myself Iv had problems with distance 2 to 3 miles not the 10 to 12 Thats supposed to do .William the Pearson Iv been dealing with is a great help He is in the process of changing the battery’s again and hopefully I can get out and about and not brake down Mobility Giant are not to blame for battery issues they are indeed giving this there full attention in replacing the faulty ones 100% Recommend this company”

Helpful Report

Posted 1 year ago

“I had my first mobility scooter, a 'Rascal', delivered yesterday from Mobility Giant. I had an excellent service from the day I ordered my scooter until it was delivered yesterday. Steve, who took my order over the phone, was very nice and helpful and Matt, who not only delivered my scooter but showed me how to use it, was also very nice and helpful. I'm very pleased with my purchase. The 'Rascal' is a lovely looking scooter and well worth the money. I would recommend Mobility Giant 100%”

Helpful Report

Posted 1 year ago

“Very professional company who value its customers, The product I purchased was /is first class , at a very reasonable cost. Thank you all at MG”

Helpful Report

Posted 1 year ago

“The quantum Q6 edge2 Power Chair arrived in Good condition and delivered by Lee I had a couple of small issues but were sorted immediately I have been using it now for a few days and all works well So if you are looking for a power chair Have a look on there website and give them a try”

Helpful Report

Posted 1 year ago

“I have made a few purchases from Mobility Giant and every time the staff are first class and helpful just lately my arthritis has got a lot worse and I found the last scooter was too rigged on uneven ground so I purchased the Excel Galaxy2 and find a pleasure go out on would recommend to any one with arthritis to view this model thank you again MG and keep up the great work”

Helpful Report

Posted 1 year ago

“I would like to thank all at Mobility Giant for not only practising their customer policy without any problems, IE 14 day return policy but also the helpful and polite staff that I dealt with. I requested the return and refund on the scooter I ordered simply because I didn't like the machine and the return of my PX scooter, apart from a couple of hic-cups this was done with no problems. The staff I dealt with were helpful and polite at all times. from the young ladies I spoke to on the telephone to the delivery drivers and my refund was sorted and returned to my card very quickly. It really was a pleasure dealing with a company that lives up to its promises. Thank you Moblity Giant Dennis Harrington”

Helpful Report

Posted 1 year ago

“Exceptional quality scooter, as new condition and delivered by Matt, a very helpful person, who explained in great detail the various functions, Five Star Plus service all round. I am more than pleased both with Mobility Giant and Matt. Thanks very much*****”

Helpful Report

Posted 1 year ago

“Prior to purchase I phoned to discuss the reconditioned units, good concise information provided. Ordered and delivered quickly, and at the time I was notified. Delivery engineer talked me though all the dismantling and reassembly of the unit and ensured I was happy with how it worked and drove.”

Helpful Report

Posted 1 year ago

“Received my new scooter today. A kymco Agility, delivered by Lee a lovely man who went through all the paperwork and instructions with me. He arrived early which I was happy about. He took my exchange away with him. The whole process went very smooth from ordering to delivery and I can highly recommend Mobility Giant. Many thanks to everyone I have dealt with and massive thanks to Lee who is a great asset to Mobility Giant.”

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Posted 1 year ago

“Brilliant safe scooter. Couldn't believe the quality.thank you mobility giant. I can't thank you enough. All the best. Frank .”

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Posted 1 year ago

“Delivered by a very professional driver. Raul was happy to make sure that we were happy with our purchase. Very helpful and curtious. Thanks you.”

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Posted 1 year ago

“Very professional excellent customer Service made me feel wanted always lovely to chat to”

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Posted 1 year ago

“Brilliant price, brilliant service and delivery would advise anyone to buy from this company. Mobility scooter like new saved me over a thousand pounds and gave me my mobility back .”

Helpful Report

Posted 1 year ago

Mobility Giant Ltd is rated 5.0 based on 578 reviews