Mobility Giant Ltd Reviews

Name: Mobility Giant Ltd
Address: Unit 5 Connections business Park, Vestry Trading Estate, Sevenoaks, Sevenoaks
Rating: 4.95

5.0 Rating 578 Reviews

99 %

of reviewers recommend Mobility Giant Ltd

Company Reviews

Metrics

Info

5.0

Based on 578 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mobility Giant Ltd:

Mobility Giant are the UK's largest and most trusted supplier of used mobility scooters for sale and long term hire.

Visit Website

Phone:

01732446488

Email:

william@mobilitygiant.co.uk

Location:

Unit 5 Connections business Park, Vestry Trading Estate, Sevenoaks
Sevenoaks
TN14 5DF

Write Your review

Tell us how Mobility Giant Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mobility Giant Ltd 5 star review on 24th July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my Rascal 388 XL today. I am more than thrilled with it. It’s in perfect condition and will enable me to get to the shops while I am waiting for a knee replacement operation. Larry and the team at Mobility Giant have been super helpful and put together a perfect package for me. Can’t recommend this organisation highly enough. Vanessa in Morpeth, Northumberland.”

Helpful Report

Posted 4 years ago

Hi Vanessa, Thanks for taking the time to write your 5 star review. It's fantastic to hear that you're thrilled with your new scooter. We wish you all the best with your knee replacement operation. Thanks, William Mobility Giant

Posted 4 years ago

“Took delivery of my Aston Martin. Well its looking as good as, driving as good as, and I am over the moon. That's not bad on a full charge. But seriously my TGA Breeze Midi 3 is as new & I am loving it. Tyler was great with his instructions, his knowledge & explanations. The little extra for Wifey was also a kind thought & welcome. Many thanks. Advice Do not become Undertakers, You won't let any one down. Mobility-Giant gives ya wings. Freedome.”

Helpful Report

Posted 4 years ago

Hi Terence, Thanks for the 5 star review. Haha, it's not every day one of our customers refer to their new scooter as an Aston Martin. Jokes aside it's great that you love the new Breeze Midi 3 and it's condition, we wish you all the best on your new scooter. All the best, William Mobility Giant

Posted 4 years ago

“I purchased invacare orion mobility scooter got it delivered Tuesday all i can say is wow cant wait for summer to come got my independence back thank you Larry grate customer service from start too finsh just got to get one for my significant other lol”

Helpful Report

Posted 4 years ago

Hello Margaret, Thank you for taking the time to write your 5 star review. It's great to hear that you love the customer service Larry provided you. We all wish you many happy summer days on your new scooter. Thanks, William Mobility Giant

Posted 4 years ago

“My family has just brought our third mobility scooter from Mobility giant . I got a TGA vita s this time and had a couple of little problem with it as soon as i spoke to customer services they were very nice and very helpful sorting the problem very quickly. I know where we will be getting our next scooter from. Cant thank mobility giant enough , Thanks everyone”

Helpful Report

Posted 4 years ago

Hello Philip, Thanks for taking the time to write your 5 star review. It's fantastic to hear this is now the third scooter you've purchased from us. It is extremely rare that we encounter a problem with one of our scooters, however, you can rest assured that when a problem does occur we will sort it out immediately. We wish you all the best on your new scooter and we look forward to hearing from you when you want a fourth one :) William Mobility Giant

Posted 4 years ago

“Hassle free order and arrived when they said. I keep looking at the scooter to find any evidence of it having used. So very happy. If you are looking for a mobility scooter at a great price this without a doubt is the place to go.”

Helpful Report

Posted 5 years ago

Hi Rod, Thanks for taking the time to write your 5 star review. It's great to hear you love the condition of your new scooter, this is a testament to how good our engineers are...all of our scooters go out looking just like yours..as new. We wish you all the best on your new scooter. William Mobility Giant

Posted 4 years ago

“If like me you’re seeking a good scooter and you enjoy good customer service as part of your experience go no further. Mobility Giant provides the lot. An initial enquiry, following a visit to the wonderful website, met my needs entirely and provided the scooter I wanted. Good pricing, excellent after-sales service and delivery by Dan, an ideal character for this business, will complete the picture. Add to this the 6 month warranty and a money back guarantee and you can’t lose! Well done Mobility Giant and particular thanks to Dan and Larry for going that one step further.”

Helpful Report

Posted 5 years ago

Hello Andrew, Thank you for the great review. We really appreciate you saying how good our customer is, we certainly put a lot of effort into this area of our business so it's fantastic to get some amazing feedback from you. Your kind words have been passed on to Larry and Dan and they both wished you a Happy New Year and all the best on your new scooter. Thanks, William Mobility Giant

Posted 4 years ago

“Purchased a mobility scooter from mobility giant scooter arrived in excellent condition like brand-new Tyler was very knowledgeable took me through this go to controls really professional person and also give my regards to Dan very helpful would recommend hundred percent and will be purchasing a scooter in the future”

Helpful Report

Posted 5 years ago

Hi Paul, Thanks for the great 5 star review. Your thanks have been passed on to both drivers Tyler and Dan as well as to our superb engineers who have ensured your scooter looks brand new when it arrived. We wish you all the best on your new machine. William Mobility Giant

Posted 4 years ago

“My KYMCO Agility scooter was delivered on time this morning by Matt who was polite ,helpful and professional and took the time to make sure I was happy with the presentation of the scooter which I was, my scooter was as new condition. I want to thank the staff at Mobility Giant for providing a first class product at a fair price. I will certainty not hesitate to recommend Mobility Giant to any one thinking of buying a scooter.”

Helpful Report

Posted 5 years ago

Hi John, Thanks for the great 5 star review. Your thanks have been passed on to our engineering department, they are responsible for making sure your scooter looks absolutely immaculate when it arrives to you..and they certainly do a fantastic job of getting our scooters ready, every possible part is checked and cleaned. We wish you all the best on your new scooter. William Mobility Giant

Posted 4 years ago

“The best company ever, Dan was an absolute gentleman, he delivered my scooter and showed me all i needed to know, thank you mobility giants.”

Helpful Report

Posted 5 years ago

Hi, Thanks for taking the time to write your fantastic review..with all the great companies out there, we are honoured that you think we're the best ever :) Your kind words have been passed on to Dan, he wishes you a Happy New Year and all the best on your new scooter. Thanks, William Mobility Giant

Posted 4 years ago

“had shoprider cadiz delivered today by Tyler who was extremely helpful in very windy weather, his advice on using and maintaining vehicle was first class. Delivery date and time were spot on. Will recommend Mobility Giant to friends and anybody considering this company.”

Helpful Report

Posted 5 years ago

Hello Susan, Thanks for taking the time to write your great review. Tyler is a star here at Mobility Giant, his advice and care to delivery is second to none. We all wish you a Merry Christmas and many happy days on your new scooter. William Mobility Giant

Posted 5 years ago

“Great service the scooter was like brand new the engineer Tyler was very helpful and explained everything I thank you mobility giant”

Helpful Report

Posted 5 years ago

Hi Dave, Thanks for the 5-star review. It's great to hear that you love the condition of your new scooter. We wish you a Merry Christmas and plenty of great days out on your new scooter. William Mobility Giant

Posted 5 years ago

“Website ordering was a problem but once reported, Mobility Giant contacted and went through the glitch on the system together which meant I could order my scooter. Customer service was brilliant. I was updated regularly on the delivery of my scooter. Jason who delivered the scooter was great too. Helpful and knowledgeable about the scooter I purchased. Would definitely recommend”

Helpful Report

Posted 5 years ago

Hello Paula, Thank you for your great 5-star review. Glad you love your new scooter, we have now amended our website to ensure that placing an order online is extremely easy and problem free. Your kind words have been passed on to our driver Jason, he along with all of our staff at Mobility Giant wish you all the best on your new scooter. Take care, William Mobility Giant

Posted 5 years ago

“The scooter arrived well on time ,the driver Tyler phoned to say he was on his way. He explained everything very clearly was very helpful and friendly. First class service”

Helpful Report

Posted 5 years ago

Hi Stephen, Thanks for the great review. Your kind comments towards Tyler have been passed on and he wishes you all the best on your new scooter. Thanks, William Mobility Giant

Posted 5 years ago

“Hi Dan who delivered my scooter was the man very friendly And helpful couldn’t do enough to help and inform, Also show me all that the had to offer. Must be proud of him and service he gives to customers and MOBILITY GIANT. Mr K Harvey very pleased customer”

Helpful Report

Posted 5 years ago

Hi Keith, Thanks for the 5-star review. Your kind words have been passed on to our driver Dan, he and all of us here wish you all the best on your new scooter. Thanks, William Mobility Giant

Posted 5 years ago

“Staff very helpful when I contacted them over a problem with my scooter your all stars thankyou so much.”

Helpful Report

Posted 5 years ago

Hello Katrina, Thanks for the great review. Glad we managed to get your problem sorted nice and quickly. William Mobility Giant

Posted 5 years ago

“My Comet Pro was delivered on time by a really nice helpful man, Jason. The scooter is in excellent condition and is so far, serving me very well. Excellent company to do business with. Keith”

Helpful Report

Posted 5 years ago

Hello Keith, Thanks for the great review. Your kind words have been passed on to Jason, he and everyone else here at Mobility Giant wish you all the best on your new scooter. All the best, William Mobility Giant

Posted 5 years ago

“Mobility giant were brilliant when I was attacked by two. People, the man bounced on kicked my scooter he bent the suspension. Mobility giant took it for repair and loaned me one the next day ,I now have mine back as good as new. Thank you very much 👏”

Helpful Report

Posted 5 years ago

Hello Mr Stanfield, Thank you for taking the time to write your review...it's extremely sad to hear your story, we're just very glad that you were not hurt and that we managed to get you back up and running again nice and quickly with a loan machine. Whenever we carry out a repair job you can be rest assured that our engineers will make it as good as it was before the damaged to the scooter was done. We wish you all the best on your newly repaired scooter. Take care, William Mobility Giant

Posted 5 years ago

“What a really nice company to deal with very friendly to talk to nothing is to much trouble they make sure your happy with your scooter or they will change it no hassles. Price's are very good to,if anyone needs a scooter check this firm first your be happy you did ,many thanks again give you 10 stars robert j”

Helpful Report

Posted 5 years ago

Hi Robert, Thank you for taking the time to write your brilliant 5 star review. It's great that you think we're a friendly bunch here at Mobility Giant and a great company to deal with, it means a lot us. We wish you all the best on your new scooter. Thanks, William Mobility Giant

Posted 5 years ago

“I bought my scooter at mobility giant excellent service. Lovely people. Delivered by matt really nice guy. And most of all I love my new scooter. Thanks to all for an excellent service.”

Helpful Report

Posted 5 years ago

Hello Barry, Thanks for taking the time to write your review, it's great to hear that you love your new scooter. We wish you all the best and look forward to hearing from you in the future. William Mobility Giant

Posted 5 years ago

Hello Barry, Thank you for your great 5 star review. It's great to hear that you love your new scooter. Your kind words have been passed on to our driver Matt. All the best, William Mobility Giant

Posted 5 years ago

“I had my invacare comet pro delivered this morning by a really nice gentleman called Chris he explained everything I needed to know. He was Also very friendly and happy. Chris also made a huge fuss of my border collie George which was really sweet bless him all in all superb service and I’m over the moon with my new scooter I’d recommend mobility giant to everyone wanting a new Mobility scooter I’d give 10 stars ⭐️ if I could”

Helpful Report

Posted 5 years ago

Thanks for the awesome 5 star review Sharon, they go a long way to proving just how good our service and scooters are. Your kind words have been passed onto our driver Chris, he wishes you all the best on your new scooter and he also says hi to border collie George. Take care and enjoy your new scooter. William Mobility Giant

Posted 5 years ago

Mobility Giant Ltd is rated 5.0 based on 578 reviews