Mobility Giant Ltd Reviews

Name: Mobility Giant Ltd
Address: Unit 5 Connections business Park, Vestry Trading Estate, Sevenoaks, Sevenoaks
Rating: 4.95

5.0 Rating 578 Reviews

99 %

of reviewers recommend Mobility Giant Ltd

Company Reviews

Metrics

Info

5.0

Based on 578 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mobility Giant Ltd:

Mobility Giant are the UK's largest and most trusted supplier of used mobility scooters for sale and long term hire.

Visit Website

Phone:

01732446488

Email:

william@mobilitygiant.co.uk

Location:

Unit 5 Connections business Park, Vestry Trading Estate, Sevenoaks
Sevenoaks
TN14 5DF

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Mobility Giant Ltd 5 star review on 24th July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently purchased a scooter from Mobility Giant the salesman was very helpful and had a good knowledge of the product. The scooter arrived within 7 days and at the time given. The delivery driver Lee was very polite and explained everything and gave a demonstration of the scooter.”

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Posted 1 year ago

“Delivered by a most helpful driver, happy to make sure that I fully understood how to operate my new scooter before he left He arrived 6 minutes into the estimated delivery window, good going through Manchester rush hour traffic. Thanks Kieran.”

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Posted 1 year ago

“many thanks again i switched to a better scooter the process was easy from start to finish just like the first time and the delivery driver matt b explained everything highly recommend mobality giant thanks again”

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Posted 1 year ago

“A very pleasant transaction from start to finish the chair was delivered on a pallets the driver place the palette on the road took off all the rapping drove the care of the pallets onto the pavement the driver went up and beyond to help me even waited 20 minutes while I got back from the dentist the chair itself is first class it genuinely exceeds the standard of looks like new I cannot find anything used about the chair and it has covered just 172 miles from new I purchased this chair immediately I found it on the website as previously I had hesitated and he who hesitates his lost thank you very much mobility Giants genuinely a first class company would not hesitate to recommend them if you see something you want as an attractive price on mobility giant you better buy it quickly because otherwise it will be gone”

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Posted 1 year ago

“I want to thank William for is help to sort out my scooter for me and would recommend them I was upset and made me feel at ease with everything and thank u to all the team for there hard work”

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Posted 1 year ago

“Hi I have a hire scooter have had it 8months now few little problems but when you ring you always speak to really pleasant and competent staff that deal with any thing you need as quick as possible / lee as been down today to fix a puncture for me what a great guy always cheerfull nothing bothers him a 5 star firm don't bother looking any where else Trev Hardwick somerset”

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Posted 1 year ago

“I have been buying from Mobility Giant for quite a few years and always found there Mobility Scooters and customer service and after sales support excellent and definitely is my number 1 choice. I have recently purchased another scooter from them a Invacare Comet Pro and it was delivered quickly with the scooter brought right to my doorstep with very friendly helpful deliver driver and in like new condition as advertised and is running perfectly. Look forward to doing more business in the future from a very happy customer Best regards Leon from Cornwall”

Helpful Report

Posted 1 year ago

Hi Leon, Thank you for leaving us a 5-star review 😊 we're pleased you loved our service. We wish you all the best on your new scooter and we look forward to supplying many more scooters to you in the future. William Mobility Giant

Posted 1 year ago

“What a fantastic company to do business with nice guys who brought the scooter to us giving us the full works and also a big thank you to Stefan who was brilliant to me in getting the scooter for me.many thanks Trevor woodfine 👍😋”

Helpful Report

Posted 1 year ago

Hi Trevor, Thank you for leaving us a 5-star review and your kind words towards Stefan 😊 We're pleased you loved our service and we wish you all the best on your new scooter. William Mobility Giant

Posted 1 year ago

“This company is a pleasure to deal with. This company is a pleasure to deal with, from choosing a scooter on the website to trading in my old scooter it was a breeze, delivery was arranged for a week later, the scooter was delivered on time by Lee and Gavin who were great, very professional and friendly and the hand over was as smooth as clockwork.As for the scooter its self you would never know that it was a used scooter amazing condition.So without any hesitation I would recommend this company. 5 stars. Date of experience: 13 July 2023”

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Posted 1 year ago

Hi Keith, Thank you for leaving us a 5-star review 😊 We're pleased you loved our service and we wish you all the best on your new scooter. William Mobility Giant

Posted 1 year ago

“Further to my initial negative review. I had a call from Lawrence (director) to say that they wanted to put things right and as a result I have a new scooter coming on Friday at no extra cost to myself even though it was slightly more expensive snd 2023 scooter. I cannot praise the response to my issues enough and thank the company for caring and sorting it all out so quickly. Thank you. I wasn’t sure how to add this to the original hopefully it will appear as an addition.”

Helpful Report

Posted 1 year ago

Hi Margaret, Thank you for changing your review to 5 stars. We're very pleased you love your new scooter and if we can be of any further help in the future, do not hesitate to contact us. All the best, William Mobility Giant

Posted 1 year ago

“Thank you for the delivery of my mobility scooter very good service and delivery by Lee W”

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Posted 1 year ago

Hi Ann, Thank you for leaving us a 5-star review 😊 We wish you all the best on your new scooter and do not hesitate to contact us if we can be of any further help. William Mobility Giant

Posted 1 year ago

“David and Raul have just dropped off and demonstrated my mums new mobility scooter. Both of them were very patient with my mum . So knowledgable about the scooter. Super friendly and easy to talk too. I would love to say a big thank you to them and Mobility Giant....great customer care/ service .”

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Posted 1 year ago

Hi Janette, Thank you for leaving us a 5-star review 😊 We wish you all the best on your new scooter and do not hesitate to contact us if we can be of any further help. William Mobility Giant

Posted 1 year ago

“Just had my new to me TGA scooter delivered, two very nice and friendly young men, Raul and David, what a pleasure to deal with knowledgeable people, I rate the delivery at 5 out of 5, and the quality of the scooter is excellent, well done mobility giant.”

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Posted 1 year ago

Hi Paul, Thank you for leaving us a 5-star review 😊 we're pleased you loved our service. We wish you all the best on your new scooter and do not hesitate to contact us if we can be of any further help. William Mobility Giant

Posted 1 year ago

“I purchased a kimco midi a few weeks ago. The scooter looks brand new,however the battery failed, I phoned Mobility Giant, the young lady I spoke to was very helpful & arranged for a engineer to visit, he duly called, fitted new battery ( thanks Matt ) The service I received was excellent & I would certainly recommend this company to anyone”

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Posted 1 year ago

Hi Robert, Thank you for leaving us a 5-star review 😊 we're pleased you loved our service. We wish you all the best on your new scooter and do not hesitate to contact us if we can be of any further help. William Mobility Giant

Posted 1 year ago

“A great company to hire from any issues are sorted out very quickley wonderful staff”

Helpful Report

Posted 1 year ago

Hi Malcolm, Thank you for leaving us a 5-star review 😊 We wish you all the best on your new scooter and do not hesitate to contact us if we can be of any further help. William Mobility Giant

Posted 1 year ago

“superb customer service from my initial enquiry right through to delivery every aspect of my order was handled professionally my scooter is superb and delivery by Mark was spot on i thoroughly recommend Mobility Giant if you are looking for your next scooter i would not buy from anywhere else - well done guy's!.”

Helpful Report

Posted 1 year ago

Hi Barry, Thank you for leaving us a 5-star review 😊 we're pleased you loved our service. We wish you all the best on your new scooter and do not hesitate to contact us if we can be of any further help. William Mobility Giant

Posted 1 year ago

“Raymond Griffin just had my batteries fail on my rascal scooter ring the company up very helpful lady on phone I will send a new. charger the lady said it came in the post super quick I tried it and it did not help ok since like the batteries I will send out the mechanic to change them .ok two days later Wayne came nice chap came on time given changed the batteries under warranty no charge no hassle great company nice people they do every thing they can to help lovely scooters lovely people very happy”

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Posted 1 year ago

Hi Ray, Thank you for leaving us a 5-star review 😊 we're pleased you loved our service. We wish you all the best on your new scooter, and do not hesitate to contact us if we can further help. William Mobility Giant

Posted 1 year ago

“Just had my scooter collected and taken back for repair, driver LEE arrived on time, such friendly service and so polite showed me how to use my loan scooter. LEE IS A CREDIT TO UR TEAM, HIGHLY RECCOMENDED”

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Posted 1 year ago

Hi Mark, Thank you for leaving us a 5-star review 😊 We're pleased to hear your kind word towards our engineer Lee. William Mobility Giant

Posted 1 year ago

“Stefan made the process of purchase so easy, having patience with the questions! Scooter arrived slightly early (no complaints about that) delivered by Raul and Tyler who gave me a full tutorial on setting up the scooter for me and then how to operate it. Again a lot of patience, but they were clear in their explanations and answers. It has been a great experience buying my first scooter and when it comes time to think about a replacement Mobility Giant will be my first call.”

Helpful Report

Posted 1 year ago

Hi Michael, Thank you for leaving us a 5-star review 😊 we're pleased you loved our service. We wish you all the best on your new scooter and do not hesitate to contact us if we can be of any further help. William Mobility Giant

Posted 1 year ago

“Stefan was great setting everything up - very clear explanations and patient with the questions! Scooter arrived a little early delivered by Raul and Tyler. Explanations and instructions were clear especially as I am temporarily single handed. Scooter works like a dream and is very comfortable in spite of the state of some of the local pavements. A great company to deal with and I know who I'll be calling when replacement is needed.”

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Posted 1 year ago

Mobility Giant Ltd is rated 5.0 based on 578 reviews