Mobility Compare Reviews

4.4 Rating 721 Reviews

88 %

of reviewers recommend Mobility Compare

Company Reviews

Metrics

Info

4.4

Based on 721 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Mobility Compare:

Mobility Compare was launched in 2009, and our mission is to help you save time, money and find the best mobility product suited for your needs. Our site allows you to compare the market and we take into your specific needs, such as product type, cost and after care. So go ahead and compare today!

Visit Website

Phone:

0800 048 5714

Email:

contact@mobilitycompare.co.uk

Location:

64, Southwark Bridge Road, London
SE1 0AS

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Mobility Compare 5 star review on 15th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is an ideal site it provides accurate information for the user and saves a lot of time navigating lots of different suppliers brilliant tool”

Helpful Report

“They are great”

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“No way to unsubscribe although we didn't ask for this website. Please rectify. Thanks”

Helpful Report

Dear Sir/Madam, Thank you for your feedback. We're sorry to hear that you haven't had a good experience using our website. We always strive to provide a good service to our users so we have passed this feedback onto the relevant team. If you had signed up to our web push notifications, these can be stopped by following a simple 30 second process. Please email us at contact@mobilitycompare.co.uk and we will advise how to do this. Or you could simply do a web search "how to opt out of web push notifications" and you will find numerous guides online. I hope this clarifies your concern. Kind regards, Mobility Compare

“Not helpful. I only received one phone call offering me a mobiliy scooter which was too heavy. \(I had soecified that I needed a lightweight one. Also I would prefer to receive e mail offers or web links which would enable better comparisons to be made.”

Helpful Report

Dear Sir/Madam, Thank you for your feedback. We're sorry to hear that you haven't had a good experience using our website. We always strive to provide a good service to our users so we have passed this feedback onto the relevant team. We would also like to inform you that the results you see depends on the information you have put in and your location in the country. Sometimes based on your requirements we may only have one provider to refer you to, as must have been the case for you. I hope this clarifies your concern. Kind regards, Mobility Compare

“My grandparents brought 2 mobility scooters just before lockdown and then unfortunately my grandfather passed away beginning of august. When we contacted Middletons to explain the situation and if we could return the brand new unused scooter due to grandads passing we were told we couldn’t return it and to perhaps consider selling it on eBay!!!! Utterly discussing, pressure selling, money grabbing people. Leaving a newly widowed 88 year old lady in an absolute state of worry as what to do now. You have no morals.”

Helpful Report

Dear Madam, Thank you for your feedback. We don't currently list Middletons as a supplier so you must have dealt with them directly and not via our website. I hope this clarifies your concern. Kind regards, Mobility Compare

“Your actions were very swift to remove the equipment”

Helpful Report

“I never attended the mobility site, but the phone call I made to them was very polite and helpful. And I had the help I needed, so my issues was sorted with a very short but helpful call”

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“Fantastic, and huge selection to choose from”

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“I have not received any thing from you so cannot compare or judge.”

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“Very good information would like to recommend to other users.”

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“Disappointing. I wanted to compare scooters, but when I pressed button for "compae price," all I got was photos of models with no prices. So pretty useless.”

Helpful Report

Dear Dr Bold, Thank you for your feedback. We're sorry to hear that you haven't had a good experience using our website. We always strive to provide a good service to our users so we have passed this feedback onto the relevant team. We would also like to inform you that the once you go through the form on the website, and provide your details. You will receive a call back or brochure with all the relevant pricing details within. I hope this clarifies your concern. Kind regards, Mobility Compare

“I could not get out of my door without my scooter thank-you”

Helpful Report

“It is the first site to go to its so helpful”

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“Seems to be only for one company collecting your details so salesmen can contact you a little later.”

Helpful Report

Dear Sir/Madam, Thank you for your feedback. We're sorry to hear that you haven't had a good experience using our website. We always strive to provide a good service to our users so we have passed this feedback onto the relevant team. We would also like to inform you that the results you see depends on the information you have put in and your location in the country. Sometimes based on your requirements we may only have one provider to refer you to, as must have been the case for you. I hope this clarifies your concern. Kind regards, Mobility Compare

“Very happy with mobility compare”

Helpful Report

“Hi there I’m first time buyer of mobility and I spent several days researching out what would be the best choice and I’ve found that mobility compare has edged it over all others for web site and choice of purchasing I highly recommended this site for all mobility needs also it’s of a better choice for costing of any new purchase now or in foreseeable future”

Helpful Report

“It's a good idea to be able to compare mobility items and these have it down to a fine art”

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“Every thing it should be very good”

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“Gives you the best advice. Good comparison.”

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“Scooter delivered with out receipt or instruction manual.14 Sept. delivered 14 Sept no demo, or receipt Manual by mail; still not receive today 22 Sept. Does anyone care at CARECO?”

Helpful Report

Dear Sir/Madam, Thank you for your feedback. We're sorry to hear that you haven't had a good experience using our website. We always strive to provide a good service to our users. We don't currently list CareCo as a supplier so you must have dealt with them directly and not via our website. I hope this clarifies your concern. Kind regards, Mobility Compare

Mobility Compare is rated 4.4 based on 721 reviews