Mobility Compare Reviews

4.4 Rating 725 Reviews

88 %

of reviewers recommend Mobility Compare

Company Reviews

Metrics

Info

4.4

Based on 725 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Mobility Compare:

Mobility Compare was launched in 2009, and our mission is to help you save time, money and find the best mobility product suited for your needs. Our site allows you to compare the market and we take into your specific needs, such as product type, cost and after care. So go ahead and compare today!

Visit Website

Phone:

0800 048 5714

Email:

contact@mobilitycompare.co.uk

Location:

64, Southwark Bridge Road, London
SE1 0AS

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Mobility Compare 5 star review on 15th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've dealt with mobility compare before I found the to be excellent from start to final purchase and customer service was very helpful.”

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“Very Good Customer service will recommend to others”

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“Not knowing where to look for a mobility scooter I found this website very informative. I was contacted by people within 24 hours and had appointments with firms wo came to the house with their products so I could make up my mind which scooter to buy. Would recommend this stie to any disabled person.”

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“Brilliant”

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“You were really helpful and very friendly”

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“This is an ideal site it provides accurate information for the user and saves a lot of time navigating lots of different suppliers brilliant tool”

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“They are great”

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“No way to unsubscribe although we didn't ask for this website. Please rectify. Thanks”

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Dear Sir/Madam, Thank you for your feedback. We're sorry to hear that you haven't had a good experience using our website. We always strive to provide a good service to our users so we have passed this feedback onto the relevant team. If you had signed up to our web push notifications, these can be stopped by following a simple 30 second process. Please email us at contact@mobilitycompare.co.uk and we will advise how to do this. Or you could simply do a web search "how to opt out of web push notifications" and you will find numerous guides online. I hope this clarifies your concern. Kind regards, Mobility Compare

“Not helpful. I only received one phone call offering me a mobiliy scooter which was too heavy. \(I had soecified that I needed a lightweight one. Also I would prefer to receive e mail offers or web links which would enable better comparisons to be made.”

Helpful Report

Dear Sir/Madam, Thank you for your feedback. We're sorry to hear that you haven't had a good experience using our website. We always strive to provide a good service to our users so we have passed this feedback onto the relevant team. We would also like to inform you that the results you see depends on the information you have put in and your location in the country. Sometimes based on your requirements we may only have one provider to refer you to, as must have been the case for you. I hope this clarifies your concern. Kind regards, Mobility Compare

“My grandparents brought 2 mobility scooters just before lockdown and then unfortunately my grandfather passed away beginning of august. When we contacted Middletons to explain the situation and if we could return the brand new unused scooter due to grandads passing we were told we couldn’t return it and to perhaps consider selling it on eBay!!!! Utterly discussing, pressure selling, money grabbing people. Leaving a newly widowed 88 year old lady in an absolute state of worry as what to do now. You have no morals.”

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Dear Madam, Thank you for your feedback. We don't currently list Middletons as a supplier so you must have dealt with them directly and not via our website. I hope this clarifies your concern. Kind regards, Mobility Compare

“Your actions were very swift to remove the equipment”

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“I never attended the mobility site, but the phone call I made to them was very polite and helpful. And I had the help I needed, so my issues was sorted with a very short but helpful call”

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“Fantastic, and huge selection to choose from”

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“I have not received any thing from you so cannot compare or judge.”

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“Very good information would like to recommend to other users.”

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“Disappointing. I wanted to compare scooters, but when I pressed button for "compae price," all I got was photos of models with no prices. So pretty useless.”

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Dear Dr Bold, Thank you for your feedback. We're sorry to hear that you haven't had a good experience using our website. We always strive to provide a good service to our users so we have passed this feedback onto the relevant team. We would also like to inform you that the once you go through the form on the website, and provide your details. You will receive a call back or brochure with all the relevant pricing details within. I hope this clarifies your concern. Kind regards, Mobility Compare

“I could not get out of my door without my scooter thank-you”

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“It is the first site to go to its so helpful”

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“Seems to be only for one company collecting your details so salesmen can contact you a little later.”

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Dear Sir/Madam, Thank you for your feedback. We're sorry to hear that you haven't had a good experience using our website. We always strive to provide a good service to our users so we have passed this feedback onto the relevant team. We would also like to inform you that the results you see depends on the information you have put in and your location in the country. Sometimes based on your requirements we may only have one provider to refer you to, as must have been the case for you. I hope this clarifies your concern. Kind regards, Mobility Compare

“Very happy with mobility compare”

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Mobility Compare is rated 4.4 based on 725 reviews