Mobility Compare Reviews

Name: Mobility Compare
Rating: 4.44

4.4 Rating 721 Reviews

88 %

of reviewers recommend Mobility Compare

Company Reviews

Metrics

Info

4.4

Based on 721 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Mobility Compare:

Mobility Compare was launched in 2009, and our mission is to help you save time, money and find the best mobility product suited for your needs. Our site allows you to compare the market and we take into your specific needs, such as product type, cost and after care. So go ahead and compare today!

Visit Website

Phone:

0800 048 5714

Email:

contact@mobilitycompare.co.uk

Location:

64, Southwark Bridge Road, London
SE1 0AS

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Mobility Compare 5 star review on 15th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is very good, kind and helpful .”

Helpful Report

“I recently bought a Care Co rise and recliner chair which has a heat and vibrating massage function, this function is marvellous at soothing my sore back. I would thoroughly recommend this chair to anyone suffering from arthritic pain.”

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“I requested a brochure & received a phone call the next day asking if/how they could help. I wanted to see what was open to me, which is why the brochure was requested. I never received the brochure and went elsewhere.”

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“Good service from from start to the very end”

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“Love my scooter, now I can do my own shopping...”

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“fantastic customer service”

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“You are treated with the best care and attention. Always lookd after as soon as you go into showroom”

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“Very help full nice to talk to a nice person who. Under stood that my partners needs”

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“I was happy with your answers to my questions and when I need a new mobility scooter I will be in touch”

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“The staff were amazing”

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“This site has caused me no end of harrassing phone calls - sick to death of various sellers contacting me - 3 times a day x 3 or four companies : even after i tell them i am no longer interested in purchasing as i have now bought a mobility scooter never use this site : just shop around yourself !”

Helpful Report

Dear Sir/Madam, Thank you for your feedback. We're sorry to hear that you haven't had a good experience using our website. We always strive to provide a good service to our users so we have passed this feedback onto the relevant team. If you email us at contact@mobilitycompare.co.uk we will remove your name from our database immediately. Kind regards, Mobility Compare

“I was looking at mobility scooters and came across the site. I thought it was like other compare sites and I was expecting details of a number of companies, instead I got a message saying someone would call me. This is not what I wanted. Since then I have had 17 calls from the same company. 13 after I blocked the number and so 13 voicemails only one where someone actually spoke. Giving one company my phone number is not a comparison site. Had to give at least one star as no option for zilch”

Helpful Report

Dear Madam, Thank you for your feedback. We're sorry to hear that you haven't had a good experience using our website. We always strive to provide a good service to our users so we have passed this feedback onto the relevant team to help improve our services. We would also like to inform you that the results you see depends on the information you have put in and your location in the country. Sometimes based on your requirements we may only have one provider to refer you to, as must have been the case for you. I hope this clarifies your concern. Kind regards, Mobility Compare

“The information was very helpful and informative”

Helpful Report

“Had to hire a scooter for two weeks excellent service delivered on time no fuss easy to do over the phone/online very good customer service very helpful”