Mobility Compare Reviews

Name: Mobility Compare
Rating: 4.44

4.4 Rating 721 Reviews

88 %

of reviewers recommend Mobility Compare

Company Reviews

Metrics

Info

4.4

Based on 721 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Mobility Compare:

Mobility Compare was launched in 2009, and our mission is to help you save time, money and find the best mobility product suited for your needs. Our site allows you to compare the market and we take into your specific needs, such as product type, cost and after care. So go ahead and compare today!

Visit Website

Phone:

0800 048 5714

Email:

contact@mobilitycompare.co.uk

Location:

64, Southwark Bridge Road, London
SE1 0AS

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Mobility Compare 5 star review on 15th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection of companies to choose from”

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“Very helpful”

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“No comment”

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“Speedy, professional response from Mobility Compare and Fantastic engagement from this team. They were able to set up a visit to see my mum within two days of my enquiry and my my advised the person who visited was very professional and knowledgeable. My mum also received a follow up phone call reassuring her of the order and confirmed an estimated date for delivery. I communicated via email, phone and text. Definitely would recommend Mobility Compare.”

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“I’m so very happy that I am able to use Motability and that they are so helpful and supportive when you need help.”

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“Needed a stairlift fitting for elderly parents. The website provided multiple companies in touch with me within a couple of days. Job done within 10 days of compare.”

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“Helpful & friendly”

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“Mr partner & I used the company at Stockton on Tees we found the staff Mark & Diane so helpful, we were not rushed or forced into anything. Everything was explained sometimes twice if we didn't understand, payment was easy no fuss no bother no trying to get us to buy more or more expensive items. Cost wise i thought they were very reasonable. I would highly recommend them.”

Helpful Report

“The information offered bore no relation to the item featured in the advert I responded to. I hunted for the item, was unable to find any info. Worse still, I have been bothered by phone calls from 2 firms whose adverts I was forced to pass through in my fruitless hunt for the pictured “stair- climber”. A total waste of time. The brochure I requested has not arrived; other brochures I offered to look at have also not come despite my giving postal details. A complete waste of advertising.”

Helpful Report

Dear M. Garrat, Thank you so much for taking the time to provide us with your feedback regarding your experience with Mobility Compare. We truly appreciate customers like you who share their thoughts and concerns, as it helps us improve our services. We sincerely apologize for the inconvenience and frustration you encountered when the information provided had no relation to the item featured in the advert. We understand how frustrating it must have been to search for the stair-climber without finding any relevant information. Furthermore, we deeply regret any disturbance caused by the phone calls from the advertised firms that you were forced to go through. Your time is valuable, and we apologise for the waste of time this caused. We are also sorry to hear that the brochure you requested, as well as other brochures you offered to look at, did not arrive despite providing your postal details. This lack of communication and inefficiency is simply unacceptable, and we deeply apologise for this oversight on our part. Your feedback is incredibly valuable to us and we will share your feedback with the related providers to improve the over all services and experience.

“I found this very helpful specifically if you have parents in their old age.”

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“The young man who served us was very knowledgeable and helpfull. We did not feel pressurised. When we finally chose one suitable for our needs, an alumina mobility scooter, he made sure we were well aware on how to use it.”

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“Quote was given straight away over the phone. Follow up was good”

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“We had a good experience at Care Co Nottingham. The staff were great at explaining everything and there was a vast array of mobility aids”

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“What I wanted I got no hasle no pressure”

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“Found it to be a very Comfortable chair in any position.”

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“I am very grateful for Mobility. For 14yrs I lived and worked in the Republic of Ireland where Mobility does not exist. Now in the North of Ireland part of UK as a disabled person I have a Mobility car. Always grateful for info and support.”

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“What a great pleasure it was to deal with Nobility Compare. I received excellent service from ordering to delivery. I would certainly use them again and would highly recommend them to future customers.”