Shabby. Reviews

Name: Shabby.
Address: Unit 7, Trafford Moss Road, Manchester, Unit 7, Trafford Moss Road, Manchester, Stretford
Rating: 3.88

3.9 Rating 1,164 Reviews

72 %

of reviewers recommend Shabby.

Company Reviews

Metrics

Info

3.9

Based on 1,164 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Shabby.:

The UK's Favourite online store for Furniture & Accessories

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Shabby. 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service with a follow up call to ask if I was happy!”

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Posted 8 years ago

“Beautiful lantern, I love it. Great service as well with a fast delivery time.”

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Posted 8 years ago

“The service was exceptional. Quick delivery together with very competitive prices. I will definitely shop with you again. Thankyou it was a pleasure.”

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Posted 8 years ago

“We bought six ghost style chairs from you. We are very happy with them. The price was good and they were delivered on time. What more can we say. regards Richard Mansfield”

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Posted 8 years ago

“Order a glass Christmas tree jar. Came well protected and quick delivery.”

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Posted 8 years ago

“Really fast service, ordered and delivered 3 days later. Item was just as described and I am delightedly with it, customer services rang me to check everything was ok. I wish more companies were like this one.”

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Posted 8 years ago

“How lovely to be contacted after delivery to be asked if everything was OK. Customer service excellent a rare thing today. Many thanks Shabby Store. I would definitely order again.”

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Posted 8 years ago

“Customer friendly website and speedy delivery service.”

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Posted 8 years ago

“Good product, well packaged, promptly delivered, good communication and a very polite and pleasant phone conversation to follow up the quality of the transaction. The item was purchased as a gift and was very well received.”

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Posted 8 years ago

“Eccellent service love my ghost chair- good value”

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Posted 9 years ago

“Absolutely first class service! My large item was dispatched by 9am after being ordered online on a Sunday evening and would have arrived next day. Slight mix up by courier meant 2 days but Shabby Store were on the phone immediately to apologise and sort out...though not even much of a problem in first place. Great personal and very helpful service. Highly recommended!! Thank you Shabby Store. I'll be back! Linda”

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Posted 9 years ago

“Lovely product. Had seen this item online elsewhere for a much more expensive price! Was delighted at the price on shabby store and the product is very good quality. Easy transaction. No issues what so ever. Fab store!”

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Posted 9 years ago

“Good value for money (product was bigger than I imagined) and seems very well made, just what I was after. Ordered as a Christmas present for someone and postage was very quick with good packaging to protect the item. Would recommend!”

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Posted 9 years ago

“Fantastic products and excellent delivery service. Would definitely order again.”

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Posted 9 years ago

“Good quality unusual product. Well packaged and prompt delivery. Would shop there again.”

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Posted 9 years ago

“I bought the rope Champagne Bucket .This is a quality designer item and something that people will like and comment on”

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Posted 9 years ago

“Very well packaged and great to get a follow up call to check all was ok”

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Posted 9 years ago

“I purchased a lamp from The Shabby Store and was extremely satisfied with both the service from the company and the quality of the product. The prices are competitive and there is a considerable choice. I work in interior design and would recommend this company to anyone trying to source a particular item, as part of the service they offer is to work with you to find exactly what you are looking for. Their after sales service is better than most too, they took the time to phone and ask if I was happy with the item, top marks!! Sally Regan Mockbeggar, Ringwood, Hants”

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Posted 9 years ago

“fantastic quality piece of furniture and quick delivery. Would shop there again.”

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Posted 9 years ago

“Good quality goods delivered quickly. Quick company call back to see if satisfied with goods. Good service”

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Posted 9 years ago

Shabby. is rated 3.9 based on 1,164 reviews